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Accelerometer Data on the GO Device
Learn about accelerometers and how accelerometer data is used in telematics.
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Active Insights User Guide
Learn more about Active Insights, a feature that leverages rich data to provide push-based insights for fleet managers.
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Active Tracking FAQ
Learn how to increase the frequency of your data transmission using the Active Tracking feature.
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Analytics API Explorer
Learn how to take advantage of the APIs available in the API Explorer Application in MyGeotab.
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Analytics Lab Collision Detection Tool
Leverage telematics data to detect potential collisions using the Collision Detection Add-in in My Geotab.
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Automated Customer Onboarding Starter Kit
Learn how to use the Customer Onboarding Starter Kit to onboard new customers by automating certain tasks.
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Best Practices for Large Fleet Reporting User Guide
Learn more about the best practices to follow for large fleet reporting.
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Best Practices for Using Geotab On-Call Services
The purpose of this document is to provide Geotab Authorized Resellers with best practices for reporting issues to On-Call services.
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CAN Bus Location
Learn more about the CAN bus location and capacitive connection points for uReader devices in supported trucks and vans.
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Citizen Insights User Guide
Learn more about Citizen Insights, a tool for governments to offer citizens visibility into public-facing services.
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Cold Chain Add-In User Guide
Learn how to use real-time control of vehicle cargo temperature using the Cold Chain Add-in in My Geotab.
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Collision Detection User Guide
Leverage telematics data to detect potential collisions using the new Collision Detection Rule in My Geotab.
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Collision Reconstruction Add-In FAQ
Learn about the Collision Reconstruction App by browsing frequently asked questions.
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Continuous Data Connection Overview
Continuous data connection (previously referred to as Continuous Connect) is a part of the Device behavior override feature.
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Controller Parameters and Materials Cheat Sheet
A guide to winter operations, including diagnostic parameters, a material cheat sheet, and string material lists.
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Custom Maps in MyGeotab
Take advantage of Geotab's custom map builder, a feature that allows your organization to design business-specific maps.
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Custom Telematics Devices and MyGeotab User Guide
Learn how to integrate custom telematics devices onto the MyGeotab platform using Geotab's Gateway APIs.
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Data Science Package User Guide
Learn how to use the Data Science Package to gain insight into your fleet using aggregated telematics data.
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Data Set for Geotab Integrated Solution for Ford Vehicles
Learn which data attributes are available with the Ford Premium and Basic device plans.
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Data Set for Geotab Integrated Solution for GM
Learn which data attributes are available with the GM Premium + Driver Feedback device plan.
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Data Set for Geotab Integrated Solution for International Trucks
Learn which data attributes and data frequencies are available with Navistar Premium.
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Data Set: Geotab Integrated Solution for Volvo/Mack
Learn which data attributes are available with the Volvo/Mack Regulatory and Premium device plans.
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Data Sharing User Guide
Learn more about Extendable Services technology, which allows users to extend their telematics data to other users.
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DIG API Endpoint Workflow Guide
The DIG API provides a primary endpoint to enable integrators to send bulk custom telematics device records to MyGeotab using the /records endpoint.
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Driver Productivity Add-In
Learn more about the Driver Productivity Add-in, which allows drivers to add pre-configured annotations to logs.
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Driver Safety Scorecard Report
A customizable safety report available on the Geotab Marketplace.
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Electric Vehicle Data Diagnostics
Learn about electric vehicle (EV) and fuel cell electric vehicle (FCEV) data diagnostics.
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Electric Vehicle Reporting and Monitoring User Guide
Enhance your EV fleet management by learning about the features available in MyGeotab.
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Electric Vehicle Suitability Assessment FAQ
Browse frequently asked questions about the Electric Vehicle Suitability Assessment Add-In.
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Electric Vehicle Suitability Assessment User Guide
Use the EV Suitability Assessment Add-In to determine if your non-electric vehicle could be replaced by an EV.
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Engine Faults related to Telematics Device — Cheat Sheet
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Enhanced Accelerometer Experiment Add-In User Guide
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EU Declaration of Conformity for IOX-KEYLESS
Manufacturer self-declaration that IOX-KEYLESS conforms to EU Radio Equipment Directive requirements.
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EU Declaration of Conformity for the HRN-HLAEGAH
Manufacturer self-declaration that the HRN-HLAEGAH is in compliance with all applicable EU Directives, and satisfies CE marking requirements, when used for its intended purpose.
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EU Declaration of Conformity for the HRN-HTKDSR
Manufacturer self-declaration that the HRN-HTKDSR is in compliance with all applicable EU Directives, and satisfies CE marking requirements, when used for its intended purpose.
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European Truck Solution — RCS User Guide
Learn how to install and configure the Digital Tachograph Remote Company Card Server. The DTRCO-RCS software is critical for auto-connecting company cards to the tachograph remotely.
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EV Charge Assurance V1.0- User Guide
Learn how to use the EV Charge Assurance Add-in to help ensure your EVs are charged and diagnose charging problems.
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EV Charging Cost Add-In
Learn how to use the Electric Vehicle Charging Cost Add-in to report on the cost of electric energy.
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EV OEM Quick Start User Guide
Learn more about EV OEM integrations, including key milestones in the OEM journey and the sequence of steps needed to achieve integration.
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Fleet Management Application Release Notes
This document provides a list of release notes for each software release, including bug fixes and functionality improvements.
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Fleetcor Fuel Transaction Setup Process
This document outlines the setup process required to systematically import Fleetcor fuel card transactions into a MyGeotab database.
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Ford Telematics Modem Activation
Learn how to set up an account and add vehicles using the Ford Telematics Modem.
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Fuel Transaction Import Add-In User Guide
Learn more about the Fuel Transaction Import Add-In, which allows users to import Fill-up transactions extracted by the fuel provider’s application/service into MyGeotab.
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Fuel Usage and Fill-Ups FAQ
Browse frequently asked questions to better understand the Fuel Usage and Fill-Ups feature.
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Fuel-Saving Features in MyGeotab — Support Guide
Learn how to use various fuel-saving features in MyGeotab.
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Geotab Camera Add-In for Surfsight Camera User Guide
The Geotab Camera Add-In for the Surfsight camera allows users to view live video feeds and video recordings, create rules and exceptions to detect distracted driving behavior and harsh driving conditions, and much more.
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Geotab Data Connector Brochure
Geotab leverages our expertise preparing data for reporting and visualization, and makes curated data tables available in the most popular Business Intelligence tools via an easy to use connection.
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Geotab Data Connector Data Schema and Dictionary
This document provides a detailed definition for the columns available in each of the data assets when utilizing the Geotab Data Connector tool provided to you within the Data Schema and Dictionary resources.
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Geotab Data Connector Maintenance Insights User Guide
Geotab’s Data Connector Maintenance Insights leverages rich data to provide clear and compelling insights on common Maintenance Issues such as Electrical System Ratings and Water in Fuel for fleet managers.
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Geotab Data Connector Partner Guide
The Geotab Data Connector tool was designed for Fleet Managers to import curated data from numerous Geotab data sources, sourced from their own fleet, into their preferred BI/visualization tool. The tool allows Fleet Managers to access aggregated data into a BI tool without having to manually leverage MyGeotab reports.
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Geotab’s Data Connector Predictive Safety Analytics and Safety Benchmarking
Geotab’s Data Connector Predictive Safety Analytics and Safety Benchmarking is an innovative approach that leverages driver behavior data and machine learning to anticipate and prevent safety incidents.
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Geotab Data Connector Template Guide
Templates provided for the Geotab Data Connector can be downloaded either from the User Guide, or directly from the Data Connector add-in page.
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Geotab Data Connector User Guide
The Geotab Data Connector tool was designed for Fleet Managers to import curated data from numerous Geotab data sources, sourced from their own fleet, into their preferred BI/visualization tool.
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Geotab Data-Only Plan API (.NET): Developer Guide
Learn more about the Geotab Data-Only Plan API, which provides a wrapper around the MyGeotab .NET API.
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Geotab Drive: The Cloud ELD Solution
The Cloud ELD interconnects the Geotab GO telematics device and the MyGeotab fleet management software with a mobile device running the Geotab Drive app.
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Geotab Drive App Add-In software development kit
Learn how to use the Geotab Drive Add-In SDK, including startup, shutdown, and notifications functions.
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Geotab GO Anywhere Support Document
Learn more about the features and technical specifications of the GO Anywhere, Geotab's first generation asset tracker that allows you to maintain visibility over the Telematics Fleet Management Application.
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Geotab IFTA/IRP: Compliance and Implementation
A comprehensive manual for resellers and customers to successfully implement the International Fuel Tax Agreement (IFTA).
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Geotab Integrated Solution for International Trucks — User Guide
Learn how to use the Geotab Integrated Solution for International Trucks available in MyGeotab.
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Geotab IOX-WRKS Installer LED Tool Guide
This document provides information about the Geotab IOX-WRKS installation process with an optional add-on LED tool.
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Geotab Keyless NFC Access
The Geotab Keyless System allows for the simultaneous storage of up to four distinct stored Virtual Keys (reservations) locally on the GO device that can be accessed via Geotab Keyless NFC tags (tapCards).
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Geotab Marketplace Order Now Partner Guide
This document contains all the essential information that you, the Partner, need to use the Geotab Marketplace Order Now program to facilitate purchases of Geotab and third-party products.
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Geotab Marketplace Order Now Program
The Geotab Marketplace Order Now Program facilitates the purchases of hardware, software, and GO9 devices.
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Geotab MyPreview Instructions
Partners can use the Demo Preview database to explore business opportunities with prospective Customers.
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Geotab MyPreview Instructions
At Geotab, we work hard to build safe and reliable tools that make sense for your business, and your feedback is an essential part of that process. Geotab’s MyPreview federation is available for our Customers and Partners to access pre-production releases of MyGeotab and Geotab Drive.
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Order Now — Surfsight FAQs
This document answers common questions regarding the Surfsight camera kit available over the Geotab Order Now Program.
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Geotab Partner Policies for Geotab Resller Partners
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Geotab Returns FAQs
Geotab provides a prepaid return shipping label with each Proactive, Warranty Return, and Technology Replacement RMA replacement order to the E.U., the U.S., Canada, and Mexico.
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Geotab Roadside Add-In User Guide
Learn how to install the Roadside Add-in in MyGeotab, a solution for requesting help for a fleet vehicle.
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Get started with Keyless Lite
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Getting OBD-II or J1939 Fault Codes From FaultData Objects
Learn how to obtain OBD-II or J1939 fault codes from MyGeotab FaultData objects.
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GO Device Troubleshooting Guide
This document provides information on how to successfully troubleshoot a faulty GO Device.
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GPS Curve Log Reasons
Learn more about the GPS Curve Log reasons, based on the Ramer-Douglas-Peucker algorithm.
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GPS Precision Summary
GPS involves calculating four unknown values: latitude, longitude, altitude, and time. The signals from the satellites must be received with sufficient quality to calculate the position.
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Green Fleet Dashboard in MyGeotab
Learn more about the Green Fleet Dashboard, a Marketplace Add-in that helps improve fuel economy and reduce emissions.
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How to Publish Rule Exception Events to Google Pub/Sub
Learn how to publish Rule ExceptionEvents on Google's Pub/Sub service.
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Installation Services Partner Guide
Partners can order installation services from Geotab. When these services are ordered, Geotab will work with the Partner, Customer, and Geotab Authorized Installer to ensure installations are performed efficiently and in accordance with Geotab's standards.
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Intelligent Zoning App and API User Guide
Learn more about Intelligent Zoning, a tool that uses vehicle stop history to automatically create new zones in MyGeotab.
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IOX-ALERT
Learn more about IOX-ALERT, which allows a driver to send a notification to a dispatcher by pressing an alert button.
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IOX-ANALOG (Beta)
Learn more about IOX-ANALOG, which enables the GO device to read analog signals from a vehicle and its connected accessories.
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IOX-AUXM
Learn more about IOX-AUXM, which monitors up to 8 signals from your vehicle in real-time.
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IOX-BATTERY
Learn more about IOX-BATTERY, a battery backup solution for GO9 devices and GO9 RUGGED devices (with adapter).
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IOX-BATTERY Install Insert
Use this visual aid to help you install an IOX-BATTERY with your GO device.
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IOX-BT
Learn more about IOX-BT, which monitors Bluetooth proximity beacons and supports select sensor-enabled beacons.
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IOX-BUZZ
Learn more about IOX-BUZZ, an external buzzer which amplifies in-vehicle audio feedback from the GO device.
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IOX-CAN
Learn more about IOX-CAN, which integrates third-party data with MyGeotab software, allowing supplementary fleet data collection.
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IOX-COMSPREAD
Learn more about IOX-COMSPREAD, which allows solid and liquid material controllers to send data to MyGeotab.
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IOX-CRS
Learn more about IOX-CRS, which allows the CIRUS CONTROLS SpreadSmart Rx system to send data to MyGeotab via a GO device.
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IOX-DJ
Learn more about IOX-DJ, which allows the DICKEY-john Control Point control system to send data to MyGeotab via a GO device.
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IOX-FAM
Learn more about IOX-FAM, which integrates the FORCE AMERICA 5100ex Spreader Control system with MyGeotab.
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IOX-GARMIN
Learn more about GARMIN IOX, which integrates GARMIN devices with MyGeotab for enhanced driver-dispatcher communication.
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IOX-GOTALK
Learn more about GO TALK, which provides real-time feedback to drivers about their performance to improve driving.
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IOX-HID
Learn more about IOX-HID, which allows the GO device to interface with an HID card reader to read multiple ID cards.
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IOX-KEYBOX
The IOX-KEYBOX allows remote access to a vehicle without requiring an embedded key or digital OEM support. The device supports multiple markets including corporate car sharing, consumer car sharing, and traditional car rental services.
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IOX-KEYLESS
Learn more about IOX-KEYLESS, which supports remote access to a vehicle and supports multiple markets.
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IOX-NFCREADERA
Learn more about IOX-NFCREADERA, which integrates Near Field Communication (NFC) with the GO device to identify drivers.
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IOX-OUTPUTM
Learn more about IOX-OUTPUTM, which allows a GO device to control a relay from the vehicle in real-time.
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IOX-RS232
The IOX-RS232 allows external devices — gas detection monitors, weighing scales, or pressure monitors — to send data through the Geotab® GO™ device to MyGeotab™.
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IOX-SATIRDv2
Learn more about IOX-SATIRDv2, which allows GO devices to communicate over the IRIDIUM Network.
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IOX-UREADER
Learn how the IOX-UREADER supports tachograph, contactless CAN clamp, and cold chain transportation data logging functionality.
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IOX-UREADER Installation Guide
Learn how to install the IOX-UREADER, including how to install CAN bus clamps and Cold Chain IP boxes.
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IOX-USB
Learn more about IOX-USB, which includes an auxiliary USB power adapter for charging and powering USB devices.
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IOX-WRKS
Learn more about IOX-WRKS, a Public Works solution focusing on vehicles in the winter operations.
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IOX-WRKS: Winter solution
Learn how to install a GO device in your winter operations vehicle using the IOX-WRKS solution.
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IOX-WRKS: Winter Solution Sensor Mounting
Learn the best practices for the placement and installation of sensors used in the IOX-WRKS solution.
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IOX-WRKS Insert
Use this visual aid to help you install the IOX-WRKS solution in your vehicle.
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Keyless Lite Implementation Guide
The Keyless Lite Solution by Geotab enables your fleet to easily share vehicles – locate, unlock and lock – from a simple mobile phone application using virtual keys.
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Keyless Monitor User Guide
Keyless Monitor is a MyGeotab Add-In enabling Integrators, Partners, and Customers to configure, control, and monitor Geotab Keyless hardware.
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Limitations of Use
Learn more about the limitations of use of GO devices.
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MyAdmin User Guide
Learn more about using MyAdmin for orders, shipments, account and device administration, and RMAs.
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MyGeotab Alpha Server User Guide
Learn more about the Alpha Testing Server, which allows select users to access pre-production releases of MyGeotab.
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MyGeotab API Adapter — Solution and Implementation Guide
Learn more about the MyGeotab API Adapter, which allows streaming of data from MyGeotab into external systems.
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MyGeotab API Adapter Data Optimizer — Solution and Implementation Guide
The MyGeotab API Adapter uses data feeds to pull the most common data sets from a MyGeotab database and stream the data into tables within a supported relational database.
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MyGeotab Quick Reference Guide
Learn more about popular features and common processes in MyGeotab in easy step-by-step instructions.
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MyGeotab SAML 2.0 SSO Integration Guide
Learn more about how MyGeotab supports Single Sign-On (SSO) user authentication via the SAML 2.0 specification.
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EV smart, managed and monitoring charge
Learn how to pull and utilize Geotab vehicle data collected from Electric Vehicles (EVs).
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OBD Port Audible Alert FAQ
Browse frequently asked questions about the On-Board Diagnostic port and telematics devices.
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Partner Guide — Geotab and Mercedes-Benz Connectivity Services Integrated Solution
This document answers common questions regarding the Geotab and Mercedes-Benz Connectivity Services (MBCS) Integrated Solution available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Autocar
The Geotab Integrated Solution for Autocar facilitates communication between third-party telematics devices and the MyGeotab database, allowing customers to view vehicle data from third-party devices in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Caterpillar
This document answers common questions regarding the Geotab Integrated Solution for Caterpillar. Our intention is to support you, the Geotab Partner, by providing all the essential information related to this solution.
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Partner Guide — Geotab Integrated Solution for Ford Vehicles
Learn how to use the Geotab Integrated Solution for Ford Vehicles available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for GM
Learn how to use the Geotab Integrated Solution for GM available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Hino
This document answers common questions regarding the Geotab Integrated Solution for Hino. Our goal is to support you, the Partner, by providing the essential information related to this solution.
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Partner Guide: Geotab Integrated Solution for Renault
This document answers common questions regarding the Geotab Integrated Solution for Renault. Our goal is to support you, the Partner, by providing the essential information related to this solution.
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Partner Guide — Geotab Integrated Solution for Vermeer
This document answers common questions regarding the Geotab Integrated Solution for Vermeer. Our intention is to support you, the Geotab Partner, by providing all the essential information related to this solution.
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Partner Guide — Geotab Truck Solution
The Geotab Truck Solution includes a Remote Download System for Tachographs in the European market, seamlessly integrated with the Geotab Telematics solution.
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Personal Mode User Guide
Learn more about Personal Mode, which allows drivers and fleet managers to temporarily hide vehicle tracking in MyGeotab.
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Phillips Connect — MyGeotab User Guide
Phillips Connect asset trackers collect data on location and asset health, as well as driving behavior and fleet productivity with unparalleled asset utilization metrics that drive financial ROI.
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Product Guide — The MyGeotab User Guide
A comprehensive guide to the Telematics Fleet Management Application and the available tools for managing the data sent by the GO device.
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Public Works Controller Integrations
Learn how to interface with various spreader controllers commonly installed by Public Works agencies.
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Public Works Features Customer User Guide
This reference guide outlines the features within the Fleet Management Application that can benefit Public Works fleets and, subsequently, any fleet.
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Public Works Getting Started Guide for Resellers
Learn how to set up a database and install and provision the IOX-WRKS for a Public Works Customer.
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Rate Plan Feature Comparison
Learn more about the features available with the Base, Regulatory, Pro, and ProPlus Rate Plans.
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Geotab Integrated Solution for Ford Vehicles Rate Plan features
Learn which GO Device features are available with the Ford Basic and Ford Premium rate plans.
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Rate Plan Features: Geotab Integrated Solution for GM
Learn more about the GO device features available with GM Premium and GM Premium + Driver Feedback Rate Plans.
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Rate Plan Features — Geotab Integrated Solution for International Trucks
Learn which GO device features are available with the Navistar Premium Rate Plan.
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Route Completion configuration with a Shapefile
Learn more about Route Completion configuration using a shapefule import.
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Substance Spreader Protocol
Learn how Substance Spreader controllers transmit data to MyGeotab.
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Tachograph Add-In in MyGeotab
Learn how the Tachograph Add-In helps you control and analyse the info generated by vehicles and drivers in your fleet.
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Top FAQ and Training Questions
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UKCA Declaration of Conformity for IOX-KEYLESS
Manufacturer self-declaration that IOX-KEYLESS conforms to UKCA regulations.
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UKCA Declaration of Conformity for IOX-NFCREADERA
Manufacturer self-declaration that IOX-NFCREADERA conforms to UKCA regulations.
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UKCA Declaration of Conformity for the HRN-HLAEGAH
Manufacturer self-declaration that the HRN-HLAEGAH is in compliance with all applicable UKCA regulations, when used for its intended purpose.
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UKCA Declaration of Conformity for the HRN-HTKDSR
Manufacturer self-declaration that the HRN-HTKDSR is in compliance with all applicable UKCA regulations, when used for its intended purpose.
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Understanding Keyless Monitor
Keyless Monitor is a MyGeotab Add-In enabling Integrators, Partners, and Customers to configure, control, and monitor Geotab Keyless hardware.
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uReader Device Installation Wizard
Learn how to validate the configuration of uReaderGPS and IOX-UREADER devices using the uReader Device Installation Wizard.
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Ignoring Duty Status Logs
Learn more about the details and use cases behind the Ignore HOS logs feature of the ELD solution.
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Voyager Fuel Transaction Setup Process
This document outlines the setup process required to systematically import Voyager fuel card transactions into a MyGeotab database.
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WEX and EFS Fuel Transaction Setup Process
This document outlines the setup process required to systematically import WEX and EFS fuel card transactions into a MyGeotab database.
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WEX (Wright Express) Fuel Transaction setup
Learn how to systematically import WEX fuel card transactions into a MyGeotab database.