Support Document

For the most up-to-date version of this document, visit: https://gtb.link/1nqa

EN-GB EN-AU FR-CA FR-FR DE-DE NL-NL

Product overview

GO Anywhere™ is a compact, rugged, and highly adaptable asset tracker built to monitor and safeguard your most valuable assets. Designed for easy installation on powered or non-powered equipment, it provides reliable last-known location updates to help businesses optimize utilization, and streamline operations. With seamless integration into MyGeotab, GO Anywhere offers user-configurable ping rates, extended battery life, and robust security features to meet a variety of tracking needs. Whether you’re managing equipment, tools, materials, or anything else valuable enough to track, GO Anywhere ensures you always know where your assets have been, empowering smarter and more efficient asset management.

Getting started

Installation video

The installation video for the GO Anywhere can be found here: How to Install the Geotab GO Anywhere Asset Tracker.

Quick start guide

Please reference the Quick start guide for information on how to activate the GO Anywhere, LED feedback, where to verify activation, and how to get started with the device.

Device functionality

The GO Anywhere device can operate in four modes:

1. Movement: delayed updates
2. Movement: immediate updates
3. Time
4. High frequency mode

Changing the device mode

Here’s how to change the device mode for an asset:

1. Navigate to Assets from the ​​MyGeotab main menu.
2. Select the asset you want to update to go to its Asset Details page.
3. Go to the Devices & Settings tab, and then under GO Anywhere, click Show advanced settings.
4. Under the advanced settings, select the Device mode using the radio buttons and then click Save at the top right.

Movement: delayed updates

This is the default device mode. In this mode, the GO Anywhere provides you daily summaries of asset movement while maximizing battery life, and is best for assets where long battery life is the top priority and daily summaries of asset movement are sufficient.

Specifically, this device mode follows this behavior:

1. The device tracks when an asset takes a trip:
2. 1. Trip Start is defined as when a device is moving faster than 15 km/h OR the device’s displacement from its last recorded position exceeds 200m
   2. During a trip, the device gathers location data every 30 minutes
   3. Trip End is defined as when an asset is stationary for 1 hour or more
2. The device stores all information for trips that occur over the course of a 24 hour period. The device will then upload all trip information to MyGeotab at 12:00 AM (Midnight)
3. If a device is stationary, it will update its location in MyGeotab every 7 days at 12:00AM (Midnight)

✱ NOTE: All times are in respect to the device’s local time zone. Due to network bandwidth considerations, the device may update up to 15 minutes ahead of the times chosen.

Movement: immediate updates

This mode provides near-real-time updates on when trips start and end, along with trip history shortly after completion. This mode is best for assets where knowing when a trip starts/ends relatively quickly is important, recognizing the increased battery usage as a result.

In particular, keep in mind that reporting frequency is based on the specific asset’s use case - for example, if an asset takes very frequent trips, this mode is not recommended as it will result in increased battery drain.

Specifically, this device mode follows this behavior:

1. The device will update its location when movement is detected (Trip Start). This update allows users to understand in MyGeotab that an asset is currently in motion.
2. 1. Trip Start begins when a device is moving faster than 15 km/h OR the device’s displacement from its last recorded position exceeds 200m
   2. During a trip, the device gathers location data every 30 minutes and stores this information for upload at the trip end
   3. Once the device detects that a trip has ended (asset is stationary for 1 hour or more), the device updates all stored data gathered from a trip
2. If a device is stationary, it will update its location in MyGeotab every 7 days. The specific update time is determined from the end of the last trip.

Time

This device mode provides predictable location updates at user-defined intervals, regardless of movement. The device updates its location based on the time and frequency you set in MyGeotab; regardless of the device being in motion or stationary. This mode is recommended for assets that require periodic location updates at specific, known times, and where trip tracking is not necessary. Battery life will differ depending on customer-specified update frequency.

This device mode reports at user-specified intervals of every 8, 12, 24, or 48 hours. These intervals begin at the selected time of day.

✱ NOTE: All times are in respect to the device’s local time zone. Due to network bandwidth considerations, the device may update up to 15 minutes ahead of the times chosen.

High frequency mode

GO Anywhere also has a High Frequency Mode to give you more up-to-date visibility into your asset’s location. When enabled, this feature increases the update frequency to every 15 minutes while an asset is moving.

While enabled, this feature results in a significant impact on battery life. As a result, this feature is automatically disabled after 72 hours.

Here’s how to enable or disable this feature:

1. Navigate to Assets from the ​​MyGeotab main menu.
2. Select the asset you want to update to go to its Asset Details page.
3. Click Asset Options > High Frequency Mode.
4. Switch the High Frequency Mode toggle On or Off.

! IMPORTANT: Once enabled, the 15-minute update frequency does not apply until the next time the device connects to MyGeotab.

Battery insights

MyGeotab provides battery insights about your GO Anywhere: both the device’s State of Charge (SOC) and Estimated Life Remaining.

1. State of Charge (%): Calculated based on energy utilization onboard the device for operations such as GPS location and cellular upload.
2. Estimated Life Remaining (Days, Months, Years): Calculated based on the average battery usage of each GO Anywhere device over a period of 31 days. Important notes about estimated life remaining:
3. 1. Changes to a device’s reporting mode take approximately 31 days to be reflected in MyGeotab.
   2. Changes in device operation or environmental factors can affect estimations.
   3. If there is insufficient data for a given device, Geotab will estimate remaining battery life based on an average of utilization of all devices.
   4. Currently Unavailable is a temporary status which will typically resolve within three days of a device being added to MyGeotab, as Geotab’s data pipelines discover new devices.

Security

Geotab platform security is designed for end-to-end protection of your data. Key implementations include the following:

1. The GO Anywhere network interfaces use authentication, encryption, and message integrity verification.
2. The GO Anywhere device is individualized. Each device uses a unique ID and non-static security key, making it difficult to fake a device’s identity.
3. Over-the-air updates use digitally-signed firmware to verify that updates come from a trusted source.

Support and troubleshooting

A Manual Health Check forces the GO Anywhere to perform a set of diagnostics and upload results to MyGeotab. In order to force the GO Anywhere device to perform a manual health check, please follow these instructions:

1. Place the magnetic strip below the LED and hold for 5 seconds
2. Remove the magnetic strip, the LED will begin to flash indicating that the health check has begun

In response to a health check, GO Anywhere will respond with the LED feedback below:

Technical specifications

Warranty

For full warranty terms, see the Geotab Limited Warranty Statement.

Warnings

WARNING! Prior to device installation, read and follow the Important safety information and limitations of use section of this document. Always read and follow all safety information to prevent loss of asset control and serious injury.

! IMPORTANT: The magnet mount is intended for stationary assets only, and may not be suitable for roadway use due to the risk of detachment.

WARNING! Some installations are not straightforward and must be completed by an Authorized Geotab Installer to ensure a secure installation. An unsecure device installation can result in serious personal injury or significant damage to assets. Examples requiring professional installation from an Authorized Geotab Installer are when:

1. The device is not fully secured and may come loose with vibrations or accidental contact, or get knocked.
2. The Installer questions their ability to complete a secure installation according to the following instructions.
3. Mounting modifications are required to secure the device (for example, removing of panels).

WARNING! Do not attempt to install, reconfigure, or remove any product from an asset while the asset is in motion or otherwise in operation. All installation, configuration, or removal must be done only in stationary assets which are securely parked. Attempting to service devices while the asset is in motion could result in malfunctions or collisions, leading to death or serious personal injury.

Important safety information and limitations of use

For the latest version of the Limitations of Use, please visit: goo.gl/k6Fp0w.

NOTICE: This product does not contain any user-serviceable parts. Configuration, servicing, and repairs must only be made by an authorized reseller or installer. Unauthorized servicing of these products will void your product warranty.

NOTICE: The EU Declaration of Conformity is available at this link.

Regulatory statements

Warning: RF Exposure Compliance

The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co-located or operating in conjunction with any other antenna or transmitter. Users and Installers must be provided with antenna installation instruction and transmitter operating conditions for satisfying RF exposure compliance.

Canada

CAN ICES-003 (B) / NMB-003 (B)

This device contains license-exempt transmitters/receivers that comply with Innovation, Science and Economic Development Canada’s license-exempt RSSs. Operation is subject to the following two conditions:

1. This device may not cause interference.
2. This device must accept any interference, including interference that may cause undesired operation of the device.

USA

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference.
2. This device must accept any interference received, including interference that may cause undesired operation.

✱ NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by Geotab could void the user’s authority to operate the equipment.

EU

Product Wireless InformationB1: 1920-1980 MHz: Max 20.9 dBm EIRPB3: 1710-1785 MHz: Max 20.7 dBm EIRPB5: 824-849 MHz: Max 21.0 dBm EIRPB8: 880-915 MHz: Max 21.4 dBm EIRPB20: 832-862 MHz: Max 21.3 dBm EIRPB28: 703-748 MHz: Max 21.3 dBm EIRP

SCIP Number(s)721d9917-d018-4015-a3c3-75fed9d2fc36

Germany

Wir besitzen keine Versand- und Lagerfläche in Deutschland und sind nicht von der Rücknahmepflicht nach § 17 ElektroG betroffen.