User Guide

October 2025

Welcome to Public Works!

Public Works is defined as any reactive or proactive service provided over a defined geography by a centralized service provider.

The term Public Works is often associated with government fleets, including vehicles such as plows, solid waste trucks, and sweepers. However, the Public Works solution and its features are designed to meet the needs of many different types of fleets.

This guide outlines the specific features within the Fleet Management Application that are useful for Public Works fleets and can be applied to any fleet's management needs.

Material Management

Rules

On the Rules page, there are six rules in the Material Management section required to support the Material Management reports. You must set these six rules to On to successfully run the report.

Enabling Materials Management rules

To turn the Materials Management Rules On:

1. Navigate to Groups & Rules > Rules in the main menu.
2. Scroll down to the Material Management rules.
3. Toggle the required rules to On.

Configuring Materials Management rules

To obtain data in Materials Management reports based on any imported Route Completion service groups, you must configure the Material Management rules for the associated Route-based service groups:

1. Navigate to Groups & Rules.
2. Select Rules.
3. Scroll down to the Material Management rules.
4. In each rule, click the Select service groups dropdown.
5. Select the applicable service groups.
6. Click Save.

Reports

Two reports are powered by the Rules mentioned above. Reports support material management for your fleet by displaying material usage on a per-trip basis or by generating a Material Management report for any uploaded Route Completion routes.

The Material Management reports provide detailed and summary totals for Winter Operation materials (solid, pre-wet, anti-ice), and operation activities (spread time, plow distance), per service group, route group, and routes.

Users must have the applicable security clearances enabled to view the Material Management reports.

Required security clearances

Different users have different default security clearances. Users can be categorized as one of the following: Administrators, Supervisors, Default Users, Geotab Drive App Users, and View Only. Administrators can choose from five types of security clearances, or add a Sub-Clearance based on operational needs.

If you can’t enable or disable a default security clearance, you can add a Sub-Clearance to change access.

The View material management report security clearance allows users to view the Material Management reports.

Administrators automatically have the following two security clearances enabled so they can enable rules and reprocess them.

1. Administer exceptions rules – Allows the user to enable rules.
2. View route based material management rules from reprocess – Allows the user to reprocess rules.

Enabling required security clearances

For users to view the two Material Management reports, they must have the applicable security clearances enabled.

1. Navigate to People > Clearances in the main menu to access the security clearances.
2. Select a user type from the list and check View Material Management reports.
3. Click Save.

Creating Sub-Clearance

Different users have different default security clearances. If you can’t enable or disable a default security clearance, you can add a Sub-Clearance to change access.

1. Navigate to People > Clearances in the main menu to access the security clearances.
2. Select the desired user type for your Sub-Clearance. The new sub-clearance will inherit all of that user type's default security clearances.
3. Click Add Sub-Clearance.
4. Name your sub-clearance.
5. Select the security clearances you want this user type to have. Your selection determines which features the user can access.

Configuring Material Management reports ◈

You can generate Material Management reports for any uploaded Route Completion routes.

Navigate to Productivity > Public Works > Material Management in the main menu.

1. In the options menu, select the date period, report view (Trip or Route) and Assets.
2. Click Apply changes.
3. You have the option to download the Excel version of the report by clicking the Report button at the top.

4. 

5. Map

6. Replay

7. The Replay feature allows you to replay trips for single or multiple vehicles to better understand how the driver’s trip progressed. For example, you can view parts of the trip where the driver may have experienced delays, or drove at optimal speed and exception events or other insights.

8. Viewing a trip replay

9. To see a Replay:

10. 1. Navigate to Trips History in the main menu.
    2. Click the More dropdown and select Map options > Show replay.
    3. Select the trips you want to replay and click play at the bottom of the map.
    4. While watching the animated trip history, you can click pause at any time. You can also change the replay speed and use the timestamp bar to jump to a desired section of the trip.

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12. Current Trip in progress

13. On the Map, you can view the vehicles’ previous trip and the vehicles’ current position during a trip in progress at the same time. For example, a fleet involved with winter operations can see the previous trip activity of the snow plows and the current location of the snow plow in the trip history.

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15. To use this feature, set Always show latest trip and current trip in progress to On from the Options menu on the Trips History page.

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17. Custom Maps

18. The Custom Maps feature allows your organization to design business-specific maps to combine with the application’s vehicle information. Some possible usages include maps that show customer-centric information, underground water flow, municipal boundaries, or city infrastructure (power, roads, sewage, etc.). Please refer to the Custom Map Guide for information and configuring custom maps.

19. Asset

20. In the Devices & Settings tab, you have the ability to see the configuration of your spreader, as well as the firmware version of the spreader. This insight allows you to understand the release configuration and communication of the spreader.

21. Viewing spreader configuration

22. To view your spreader configuration:

23. 1. Navigate to Assets in the main menu.
    2. Select an asset from the list and click the Device & Settings tab.
    3. Scroll down to OTHER DEVICES to see all the associated devices.
    4. For each device, you can view the Last communicated date and time, Serial number, and Status.

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25. Route Completion

26. Importing Routes

27. The Route Completion feature ensures that important infrastructure is serviced adequately while controlling costs and tracking material usage. Government agencies who manage assets such as salt spreaders, snow plows, street sweepers, and waste management assets can benefit from the feature for complying with maintenance and service standards.

28. To import Routes:

29. 1. Navigate to Public Works> Route Completion Settings in the main menu.
    2. You can import your routes by uploading a Shapefile.
    3. For details and instructions, please refer to the Route Completion configuration with a Shapefile guide.

30. To make future edits to your routes after the initial shapefile is uploaded or to manage multiple services using the same route, it is recommended to upload changes via the Excel option. For details and instructions, please refer to the Route Completion Excel/CSV import guide.

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32. 

33. Viewing Route Completion

34. As the vehicles complete the various imported routes, you can view Route Completion in the Map menu. Please ensure the applicable security clearances are enabled for users to view this report: View Route Completion reports and View exception rules

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36. 

37. 1. Navigate to Productivity > Public Works > Route Completion in the main menu.
    2. In the options menu, select the date period, Tracking type, Rules, and Assets.
    3. Click Apply changes.
4. You also have the option to download the Excel version of the report by clicking the Report button at the top.

Map View statuses

✱ NOTE: These display only when polylines are shown on Historical View.

1. Blue – Complete
2. Brown – Partially complete
3. Black – Pending

Live Route Tracking

Live Route Tracking allows users to view near real-time when roads have last been serviced, and provides the ability to monitor and analyze how recently service group routes have been completed by assigned vehicles. Live Route Tracking uses the same Service Groups and routes imported for Route Completion.

Configuring service rules

1. Navigate to Productivity > Public Works > Route Completion Settings in the main menu.
2. On the Route Completion Settings page, click to expand the Live Route Tracking section.
3. Click the dropdown next to Service rules.
4. Select a Service rule to view its Service time windows.
5. In the Service Window section, click the Add new time window button.
6. 1. Enter a Label for the Service time window.
   2. Select a Service time interval and color to display on the Live Route map. The color indicates when the route was last serviced.

7. ✱ NOTE: If the Service time window is not required, click Remove in the Service Window section.

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6. Once complete, click Save.

Viewing Live Route Tracking map

To view the Live Route Map:

1. Navigate to Productivity > Public Works > Route Completion in the main menu.
2. In the Display Options box, select Live for the tracking type.
3. Select the desired Service Rule and Assets.
4. Click Apply changes to view the assets and routes on the live map.

The map will display the current status of the selected route and when it was last serviced.The current status is based on the configured service time intervals for the Service Rule.

Setting the Service Time on the Live Route Map

The date and time are automatically set when viewing the Live Route map.

To change the relative time from which the last service time is calculated:

1. Navigate to Productivity > Public Works > Route Completion in the main menu.
2. In the Display Options box, select Live for the tracking type.
3. Click the Reset button above the Live Route map.

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4. On the Reset Live Route popup:
5. 1. Click the field next to New reset point:.
   2. Select the date and time for the new reset point. An example of a reset point you could use is the start of a weather event or an operator shift change.

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5. Click Done to save the New reset point.
6. Click Apply and the Live Route Tracking map will now reflect service times based on the new reset point.

Archived service rules

Many customers create new rules each season for several reasons, such as annual updates to their routes. Over time, this can lead to a long list of active rules, making it difficult to find the ones you need. Archiving service rules allows you to archive past or irrelevant service rules, keeping your workflow organized and improving database performance.

You can archive service rules from the Public Works Admin page, which allows you to:

1. List and filter rules — View all existing service rules, filter by status (active/archived), and search by rule name.
2. Archive and activate rules — Archive individual rules or multiple rules in bulk, or restore archived rules by activating them again.

Archiving service rules

To archive service rules:

1. Navigate to Productivity > Public Works > Public Works Admin in the main menu.
2. Select the rules you want to archive.

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3. Click Archive.

✱ NOTE: Archiving a rule does not delete its historical data. All historical data will remain available, but no new exceptions will be generated for archived rules.

Selecting active and archived service rules

When you select service rules on any pages they are available, such as Route Completion, you can choose to view active rules only, or include ones that have been archived by using the Show archived (historical) or Hide archived (historical) options at the top of the dropdown menu.

To include archived service rules:

1. Navigate to Productivity > Public Works > Route Completion in the main menu.
2. In the modal, click the Rules dropdown to view service rules.
3. Select Show archived (historical) to include archived rules in the list. Archived service rules are marked with a file icon to indicate their status.

Vehicle Data Display (Beta)

To view any telemetry or diagnostic spreader controller data from the vehicle on the Map, hover over the Vehicle icon to see the vehicle data on the right-hand side of the map.

Spreader Controller

The Spreader Controller Add-In is a tool that is used by Customers and Partners to apply controller configurations to the IOX-WRKS harness, without the need to contact Support. Each Spreader Controller has a unique data protocol which requires a specific configuration that needs to be applied to the IOX-WRKS, so that the controller data can be interpreted and transmitted effectively. This Add-In is also used as a validation tool to confirm that valid controller data is being transmitted to the Fleet Management Application.

The Spreader Controller Add-In must be installed to your Fleet Management Application before attempting the configuration or validation process.

Installing the Spreader Controller Add-In

The Spreader Controller Add-In must be installed to your Fleet Management Application before attempting the configuration or validation process.

To install the Spreader Controller Add-In:

Assigning the Spreader Configuration to IOX-WRKS

After the Spreader Controller Add-In is installed to your Fleet Management Application, you can begin assigning the Spreader Configuration to IOX-WRKS.

To assign the Spreader Configuration to IOX-WRKS:

Verifying Controller Measurements

After sending the Spreader Controller configuration, verify simulated controller data.

! IMPORTANT: The vehicle’s ignition should be running for at least five minutes, or the vehicle should have a short trip before verifying controller measurements.

Frequently Asked Questions

What Rate Plan is required for the IOX-WRKS Spreader Controller Add-In?

The Telematics Device must be on the GO Plan to send and receive data with the IOX-WRKS. If your device does not have this plan, please contact your Partner.

Why does my Telematics Device not display a Rate Plan?

The Telematics Device won't display a Rate Plan until it's installed in a vehicle. It needs to establish its first connection with the server to receive updates and report its plan information.

What should I do if I get a timeout message after using the Set Spreader button?

A timeout message after using the Set Spreader button indicates that the action wasn't completed within one minute. Here's what you should do:

1. Ensure you have the correct Telematics Device and Spreader Controller selected.
2. In the Device Information section, confirm the following:
3. 1. IOX-WRKS is Detected.
   2. The device has the GO Plan.
   3. There is an IOX-WRKS Firmware present.
3. If all of the checks are successful, try the Set Spreader button again.
4. If the timeout message persists, please contact Support.