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Active Insights User Guide
Learn more about Active Insights, a feature that leverages rich data to provide push-based insights for fleet managers.
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MyGeotab Active Tracking FAQ
Learn how to increase the frequency of your data transmission using the Active Tracking feature.
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Analytics API Explorer
Learn how to take advantage of the APIs available in the API Explorer Application in MyGeotab.
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Analytics Lab Collision Detection Tool
Leverage telematics data to detect potential collisions using the Collision Detection Add-in in My Geotab.
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Automated Customer Onboarding Starter Kit
Learn how to use the Customer Onboarding Starter Kit to onboard new customers by automating certain tasks.
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CAN Bus Location
Learn more about the CAN bus location and capacitive connection points for uReader devices in supported trucks and vans.
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Citizen Insights User Guide
Learn more about Citizen Insights, a tool for governments to offer citizens visibility into public-facing services.
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Cold Chain Add-In User Guide
Learn how to use real-time control of vehicle cargo temperature using the Cold Chain Add-in in My Geotab.
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Collision Detection User Guide
Leverage telematics data to detect potential collisions using the new Collision Detection Rule in My Geotab.
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Continuous Data Connection Overview
Continuous data connection (previously referred to as Continuous Connect) is a part of the Device behavior override feature.
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Controller Parameters and Materials Cheat Sheet
A guide to winter operations, including diagnostic parameters, a material cheat sheet, and string material lists.
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Custom Maps in MyGeotab
Take advantage of Geotab's custom map builder, a feature that allows your organization to design business-specific maps.
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Custom Telematics Devices and MyGeotab User Guide
Learn how to integrate custom telematics devices onto the MyGeotab platform using Geotab's Gateway APIs.
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Data Science Package User Guide
Learn how to use the Data Science Package to gain insight into your fleet using aggregated telematics data.
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Data Set for Geotab Integrated Solution for Ford Vehicles
Learn which data attributes are available with the Ford Premium and Basic device plans.
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Data Set for Geotab Integrated Solution for GM
Learn which data attributes are available with the GM Premium + Driver Feedback device plan.
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Data Set for Geotab Integrated Solution for International Trucks
Learn which data attributes and data frequencies are available with Navistar Premium.
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Data Set: Geotab Integrated Solution for Volvo/Mack
Learn which data attributes are available with the Volvo/Mack Regulatory and Premium device plans.
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Differential Harness Installation Guide: HRN-RW04K4
Connect a GO device to your vehicle using the HRN-RW04K4 (Differential Harness).
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DIG API Endpoint Workflow Guide
The DIG API provides a primary endpoint to enable integrators to send bulk custom telematics device records to MyGeotab using the /records endpoint.
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Electric Vehicle Suitability Assessment FAQ
Browse frequently asked questions about the Electric Vehicle Suitability Assessment Add-in.
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Engine Faults Related to Telematics Device Cheat Sheet
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EU Declaration of Conformity for IOX-KEYLESS
Manufacturer self-declaration that IOX-KEYLESS conforms to EU Radio Equipment Directive requirements.
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EU Declaration of Conformity for the HRN-HLAEGAH
Manufacturer self-declaration that the HRN-HLAEGAH is in compliance with all applicable EU Directives, and satisfies CE marking requirements, when used for its intended purpose.
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EU Declaration of Conformity for the HRN-HTKDSR
Manufacturer self-declaration that the HRN-HTKDSR is in compliance with all applicable EU Directives, and satisfies CE marking requirements, when used for its intended purpose.
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Extendable Services
Learn more about Extendable Services technology, which allows users to extend their telematics data to other users.
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Fleet Management Application Release Notes
This document provides a list of release notes for each software release, including bug fixes and functionality improvements.
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Ford EDI TUG Harness Installation Guide: HRN-RZ04S4
Connect a GO device to your vehicle using the HRN RZ04S4 (Ford EDI TUG Harness).
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Ford OBD-II Module HRN-CL24T2 Installation Guide
Use this visual aid to help you install the HRN-CL24T2 harness in your vehicle.
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Ford Telematics Modem Activation
Learn how to set up an account and add vehicles using the Ford Telematics Modem.
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Geotab Advanced Installations
Learn how to complete advanced installations of the GO device.
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Geotab Data-Only Plan API (.NET): Developer Guide
Learn more about the Geotab Data-Only Plan API, which provides a wrapper around the MyGeotab .NET API.
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Geotab Drive: The Cloud ELD Solution
The Cloud ELD interconnects the Geotab GO telematics device and the MyGeotab fleet management software with a mobile device running the Geotab Drive app.
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Geotab Firmware Product Guide
Browse resources and information about telematics devices, engine data, and more.
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Geotab Garmin Bundle
Learn more how to install the Geotab Garmin Bundle and review key technical specifications for the bundle.
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Geotab Garmin Bundle FAQ
Browse frequently asked questions about the Geotab Garmin Bundle, including features, billing, device admin, and more.
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Geotab GO Anywhere Support Document
Learn more about the features and technical specifications of the GO Anywhere, Geotab's first generation asset tracker that allows you to maintain visibility over the MyGeotab application.
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HRN-CE10K2 for 2019+ Mack (MR Series) Cab Over Vehicles
Connect a GO device to your 2019+ Mack (MR Series) Cab Over vehicle using HRN-ES12S1.
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Geotab HRN-ES12S1: Installation
Learn how to install a GO device in European heavy-duty vehicles using HRN-ES12S1.
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HRN-RW03K4 Harness
Connect a GO RUGGED device to your vehicle using HRN-RW03K4.
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Geotab HRN-RW08K1: Installation
Learn how to install HRN-RW08K1 on a generic engine control module with no available connector.
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Geotab HRN-UP21Y2: Installation for Mercedes Sprinter
Learn how to install a GO device on a Mercedes Sprinter using HRN-UP21Y2.
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Geotab Integrated Solution for International Trucks — User Guide
Learn how to use the Geotab Integrated Solution for International Trucks available in MyGeotab.
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Geotab IOX-WRKS Installer LED Tool Guide
This document provides information about the Geotab IOX-WRKS installation process with an optional add-on LED tool.
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Geotab Keyless NFC Access
The Geotab Keyless System allows for the simultaneous storage of up to four distinct stored Virtual Keys (reservations) locally on the GO device that can be accessed via Geotab Keyless NFC tags (tapCards).
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Geotab Keyless Starter Inhibit Overview and Installation for the HRN-CX10S4 Harness
Learn more about the Geotab Keyless Starter Inhibit feature, including how to install it using the HRN-CX10S4 harness.
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Geotab Marketplace Order Now Program
The Geotab Marketplace Order Now Program facilitates the purchases of hardware, software, and GO9 devices.
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Geotab Returns FAQ
Browse frequently asked questions about the return process at Geotab.
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Geotab Roadside Add-In User Guide
Learn how to install the Roadside Add-in in MyGeotab, a solution for requesting help for a fleet vehicle.
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Geotab Surfsight AI-12 Quick Installation Guide
With the dash cam, you can harness the power of video to connect your fleet vehicles, help protect your drivers on the road, and save lives.
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GO Device Installation for Rail Service Vehicles
Connect a GO device to Rail Service vehicles (including Hi-Rail).
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GO Device Troubleshooting Guide
This document provides information on how to successfully troubleshoot a faulty GO Device.
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GO7 Device Install Insert
Learn how to safely install your telematics device.
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Geotab GO7 Telematics Device
Learn more about the features and technical specifications of the Geotab GO7 device.
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Telematics Device Install Insert (Version 8)
Use this visual aid to help you install a GO8 device in your vehicle.
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GO9 Installation with HRN-GS16K2 and HRN-BU16Y5 for Mitsubishi Fuso
Learn how to install a GO9 in the Mitsubishi Fuso 2010-2021 using the HRN-GS16K2 and HRN-BU16Y5 harnesses.
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Ruggedized Telematics Device Installation & Warnings
Learn how to install the GO RUGGED device in your vehicle.
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GO9 RUGGED Support Document
Learn about the features and technical specifications of the GO9 RUGGED, a ruggedized telematics device.
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GO9 Support Document
Learn more about the features and technical specifications of the Geotab GO9 device.
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GO9+ Device Installation FAQ
Browse frequently asked questions about the GO9+ device installation process.
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GO9+ Support Document
Learn more about the technical specifications and features of the GO9+ device, an expandable device with Wi-Fi hotspot.
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GO9B Telematics Device Quick Start Insert
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GPS Curve Log Reasons
Learn more about the GPS Curve Log reasons, based on the Ramer-Douglas-Peucker algorithm.
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Harness Assessment Cheat Sheet
Learn more about using harnesses to connect a GO device to your vehicle.
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Harness Identification and Application
Browse harness types and review harnesses for specific use cases.
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HRN-BD16K1 and HRN-RS12K1 Installation Guide
Connect a GO device to your vehicle using HRN-BD16S1.
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HRN-CE04A4 Harness Insert
Use this visual aid to help you install HRN-CE04A4 in your vehicle.
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HRN-CE10K2 and HRN-CM24Y1 for 2019+ Mack Vehicles
Connect a GO device to your 2019+ Mack truck using HRN-CE10K2 and HRN-CM24Y1 harnesses.
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HRN-CK10K2 and HRN-CM24Y1 for 2006–2018 Mack vehicles
Connect a GO device to your Mack truck using HRN-CK10K2 and HRN-CM24Y1 harnesses.
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HRN-CM24Y1 and HRN-CH06A2 for 2016-2018 Hino Vehicles
Connect a GO device to your Hino truck using HRN-CM24Y1 and HRN-CH06A2 harnesses.
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HRN-CM24Y1 and HRN-CH10A2 for 2019 Hino Vehicles
Connect a GO device to your 2019+ Hino truck using HRN-CM24Y1 and HRN-CH10A2 harnesses.
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HRN-CM24Y1 and HRN-CI04A2 Harnesses for 2017+ Isuzu Vehicles
Connect a GO device to your Isuzu vehicle using the HRN-CM24Y1 and HRN-CI04A2 harnesses.
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HRN-CM24Y1 and HRN-CP04A2 for Mercedes Sprinter 2500
Connect a GO9 device to your Mercedes Sprinter 2500 using HRN-CM24Y1 HRN-CP04A2 harnesses.
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HRN-CS14S21 Harness
Connect a GO device to your vehicle using the HRN-CS14S21 harness.
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HRN-CS14T2 Harness
Connect a GO device to your vehicle using HRN-CS14T2.
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HRN-CW03K3 Harness
Learn more about connecting a GO device to vehicles without a diagnostic port using the HRN-CW03K3 harness.
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HRN-CW08K4 Harness Insert
Use this visual aid to help you install HRN-CW08K4 in your vehicle.
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HRN-IOXEXT IOX Extension Cable
Learn how to connect an IOX using the HRN-IOXEXT IOX extension cable.
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HRN-RC12T2 for 2010+ Komatsu Tier 4
Connect a GO RUGGED device to your Komatsu vehicle using the HRN-RC12T2 harness.
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HRN-RW07T1 Harness
Connect a GO RUGGED device to your vehicle using the HRN-RW07T1 harness.
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HRN-RZ04T4: Kubota TUG Harness
Connect a GO device to your vehicle using the HRN-RZ04T4 (Kubota TUG Harness).
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HRN-TNULL Installation for Compatible Cameras
Connect HRN-TNULL to compatible cameras.
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HRN-CE10K2 and HRN-CM24Y1 for 2019+ Volvo Vehicles
Connect a GO Device to your 2019 and later Volvo vehicle using HRN-CE10K2 and HRN-CM24Y1 harnesses.
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Installation Services Partner Guide
Partners can order installation services from Geotab. When these services are ordered, Geotab will work with the Partner, Customer, and Geotab Authorized Installer to ensure installations are performed efficiently and in accordance with Geotab's standards.
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Intelligent Zoning App and API User Guide
Learn more about Intelligent Zoning, a tool that uses vehicle stop history to automatically create new zones in MyGeotab.
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IOX-ALERT
Learn more about IOX-ALERT, which allows a driver to send a notification to a dispatcher by pressing an alert button.
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IOX-ANALOG (Beta)
Learn more about IOX-ANALOG, which enables the GO device to read analog signals from a vehicle and its connected accessories.
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IOX-AUXM
Learn more about IOX-AUXM, which monitors up to 8 signals from your vehicle in real-time.
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IOX-BATTERY
Learn more about IOX-BATTERY, a battery backup solution for GO9 devices and GO9 RUGGED devices (with adapter).
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IOX-BT
Learn more about IOX-BT, which monitors Bluetooth proximity beacons and supports select sensor-enabled beacons.
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IOX-BUZZ
Learn more about IOX-BUZZ, an external buzzer which amplifies in-vehicle audio feedback from the GO device.
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IOX-CAN
Learn more about IOX-CAN, which integrates third-party data with MyGeotab software, allowing supplementary fleet data collection.
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IOX-COMSPREAD
Learn more about IOX-COMSPREAD, which allows solid and liquid material controllers to send data to MyGeotab.
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IOX-CRS
Learn more about IOX-CRS, which allows the CIRUS CONTROLS SpreadSmart Rx system to send data to MyGeotab via a GO device.
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IOX-DJ
Learn more about IOX-DJ, which allows the DICKEY-john Control Point control system to send data to MyGeotab via a GO device.
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IOX-FAM
Learn more about IOX-FAM, which integrates the FORCE AMERICA 5100ex Spreader Control system with MyGeotab.
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IOX-GARMIN
Learn more about GARMIN IOX, which integrates GARMIN devices with MyGeotab for enhanced driver-dispatcher communication.
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IOX-GOTALK
Learn more about GO TALK, which provides real-time feedback to drivers about their performance to improve driving.
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IOX-HID
Learn more about IOX-HID, which allows the GO device to interface with an HID card reader to read multiple ID cards.
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IOX-KEYBOX
The IOX-KEYBOX allows remote access to a vehicle without requiring an embedded key or digital OEM support. The device supports multiple markets including corporate car sharing, consumer car sharing, and traditional car rental services.
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IOX-KEYLESS
Learn more about IOX-KEYLESS, which supports remote access to a vehicle and supports multiple markets.
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IOX-NFCREADERA
Learn more about IOX-NFCREADERA, which integrates Near Field Communication (NFC) with the GO device to identify drivers.
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IOX-OUTPUTM
Learn more about IOX-OUTPUTM, which allows a GO device to control a relay from the vehicle in real-time.
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IOX-RS232
The IOX-RS232 allows external devices — gas detection monitors, weighing scales, or pressure monitors — to send data through the Geotab® GO™ device to MyGeotab™.
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IOX-SATIRDv2
Learn more about IOX-SATIRDv2, which allows GO devices to communicate over the IRIDIUM Network.
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IOX-UREADER
Learn how the IOX-UREADER supports tachograph, contactless CAN clamp, and cold chain transportation data logging functionality.
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IOX-UREADER Installation Guide
Learn how to install the IOX-UREADER, including how to install CAN bus clamps and Cold Chain IP boxes.
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IOX-USB
Learn more about IOX-USB, which includes an auxiliary USB power adapter for charging and powering USB devices.
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IOX-WRKS
Learn more about IOX-WRKS, a Public Works solution focusing on vehicles in the winter operations.
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IOX-WRKS: Winter Solution Install Guide
Learn how to install a GO device in your winter operations vehicle using the IOX-WRKS solution.
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IOX-WRKS: Winter Solution Sensor Mounting
Learn the best practices for the placement and installation of sensors used in the IOX-WRKS solution.
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IOX-WRKS Insert
Use this visual aid to help you install the IOX-WRKS solution in your vehicle.
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KEYLESS H/W B1 Installation
Learn more about the full suite of IOX-KEYLESS documentation, including installation of GO9 devices with a T-harness, NFC readers, and Start Inhibit.
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Keyless Lite Implementation Guide
The Keyless Lite Solution by Geotab enables your fleet to easily share vehicles – locate, unlock and lock – from a simple mobile phone application using virtual keys.
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Keyless Monitor User Guide
Keyless Monitor is a MyGeotab Add-In enabling Integrators, Partners, and Customers to configure, control, and monitor Geotab Keyless hardware.
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List of Vehicles Requiring ALDL Shunt
A list of the vehicles requiring the ALDL Shunt, categorized according to year, make, and model.
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MyAdmin User Guide
Learn more about using MyAdmin for orders, shipments, account and device administration, and RMAs.
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MyGeotab Alpha Server User Guide
Learn more about the Alpha Testing Server, which allows select users to access pre-production releases of MyGeotab.
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MyGeotab API Adapter — Solution and Implementation Guide
Learn more about the MyGeotab API Adapter, which allows streaming of data from MyGeotab into external systems.
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MyGeotab API Adapter Data Optimizer — Solution and Implementation Guide
The MyGeotab API Adapter uses data feeds to pull the most common data sets from a MyGeotab database and stream the data into tables within a supported relational database.
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MyGeotab SAML 2.0 SSO Integration Guide
Learn more about how MyGeotab supports Single Sign-On (SSO) user authentication via the SAML 2.0 specification.
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OBD and RP1226 Connector Comparison
Learn more about the advantages and disadvantages of the RP1226 connector.
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OBD Port Audible Alert FAQ
Browse frequently asked questions about the On-Board Diagnostic port and telematics devices.
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Partner Guide — Geotab and Mercedes-Benz Connectivity Services Integrated Solution
This document answers common questions regarding the Geotab and Mercedes-Benz Connectivity Services (MBCS) Integrated Solution available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Autocar
The Geotab Integrated Solution for Autocar facilitates communication between third-party telematics devices and the MyGeotab database, allowing customers to view vehicle data from third-party devices in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Caterpillar
This document answers common questions regarding the Geotab Integrated Solution for Caterpillar. Our intention is to support you, the Geotab Partner, by providing all the essential information related to this solution.
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Partner Guide — Geotab Integrated Solution for Ford Vehicles
Learn how to use the Geotab Integrated Solution for Ford Vehicles available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for GM
Learn how to use the Geotab Integrated Solution for GM available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Hino
This document answers common questions regarding the Geotab Integrated Solution for Hino. Our goal is to support you, the Partner, by providing the essential information related to this solution.
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Partner Guide — Geotab Integrated Solution for PSA
This document answers common questions regarding the Geotab Integrated Solution for PSA in MyGeotab. Our intention is to support you, the Geotab Partner, by providing all the essential information related to this solution.
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Partner Guide: Geotab Integrated Solution for Renault
This document answers common questions regarding the Geotab Integrated Solution for Renault. Our goal is to support you, the Partner, by providing the essential information related to this solution.
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Partner Guide — Geotab Integrated Solution for Vermeer
This document answers common questions regarding the Geotab Integrated Solution for Vermeer. Our intention is to support you, the Geotab Partner, by providing all the essential information related to this solution.
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Partner Guide — Geotab Truck Solution
The Geotab Truck Solution includes a Remote Download System for Tachographs in the European market, seamlessly integrated with the Geotab Telematics solution.
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Personal Mode User Guide
Learn more about Personal Mode, which allows drivers and fleet managers to temporarily hide vehicle tracking in MyGeotab.
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Product Guide — The MyGeotab User Guide
A comprehensive guide to the MyGeotab application and the available tools for managing the data sent by the GO device.
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Pulse Harness HRN-RW03K5 Installation Guide
Connect a GO device to your vehicle using the HRN-RW03K5 (Pulse Harness).
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Rate Plan Feature Comparison
Learn more about the features available with the Base, Regulatory, Pro, and ProPlus Rate Plans.
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Rate Plan Features — Geotab Integrated Solution for Ford Vehicles
Learn which GO Device features are available with the Ford Basic and Ford Premium rate plans.
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Rate Plan Features: Geotab Integrated Solution for GM
Learn more about the GO device features available with GM Premium and GM Premium + Driver Feedback Rate Plans.
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Rate Plan Features — Geotab Integrated Solution for International Trucks
Learn which GO device features are available with the Navistar Premium Rate Plan.
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Route Completion Configuration With a Shapefile
Learn more about Route Completion configuration using a shapefile import.
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Rugged Telematics Device
Learn how to install the Rugged device, designed to withstand exposure to weather elements and environmental particulates.
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SPR-RELAYKIT
Review the technical specs for SPR-RELAYKIT, which incorporates controls for enabling a relay directly from the GO device.
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Spreader Controller Configuration Add-In User Guide
Learn more about using the Spreader Controller Add-In to apply controller configurations to the IOX-WRKS harness.
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Standard 16-Pin T-Harness Kit — HRN-GS16K22
The HRN-GS16K22 harness kit is designed and intended for use only with the GO device or Geotab-authorized accessory devices.
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Standard 16-Pin T-Harness Kit — HRN-GS16K22 Insert
The HRN-GS16K22 harness kit is designed and intended for use only with the GO device or Geotab-authorized accessory devices.
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Substance Spreader Protocol
Learn how Substance Spreader controllers transmit data to MyGeotab.
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Tachograph Add-In in MyGeotab
Learn how the Tachograph Add-in helps you control and analyze the info generated by vehicles and drivers in your fleet.
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GO9 for Tesla Model Y
Learn how to install a GO9 device in the Tesla Model Y using the HRN-CT26T1 harness.
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Top FAQ and Training Questions
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UKCA Declaration of Conformity for IOX-KEYLESS
Manufacturer self-declaration that IOX-KEYLESS conforms to UKCA regulations.
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UKCA Declaration of Conformity for IOX-NFCREADERA
Manufacturer self-declaration that IOX-NFCREADERA conforms to UKCA regulations.
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UKCA Declaration of Conformity for the HRN-HLAEGAH
Manufacturer self-declaration that the HRN-HLAEGAH is in compliance with all applicable UKCA regulations, when used for its intended purpose.
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UKCA Declaration of Conformity for the HRN-HTKDSR
Manufacturer self-declaration that the HRN-HTKDSR is in compliance with all applicable UKCA regulations, when used for its intended purpose.
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Understanding Keyless Monitor
Keyless Monitor is a MyGeotab Add-In enabling Integrators, Partners, and Customers to configure, control, and monitor Geotab Keyless hardware.
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Universal Harness Kit — HRN-GS16K2
Learn more about the HRN-GS16K2 harness, used to connect GO devices to light- and medium-duty vehicles internationally.
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HRN-GS16K2: Universal Harness Kit Insert
Use this visual aid to help you install the HRN-GS16K2 universal harness kit in your vehicle.
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Universal HD Harness Kit — HRN-GS09K2 Insert
Use this visual aid to help you install the HRN-GS09K2 harness in your vehicle.
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Universal Heavy Duty Harness Kit — HRN-GS09K2
Connect a GO device to your heavy-duty vehicle using a HRN-GS09K2 harness.
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Universal Rugged Harness Kit — HRN-GR09K1
Learn more about the HRN-GR09K1, a ruggedized harness kit used to connect GO RUGGED devices to vehicles internationally.
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Universal Rugged Harness Kit — HRN-GR09K1 Insert
Use this visual aid to help you install the HRN-GR09K1 harness in your vehicle.
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uReader Device Installation Wizard
Learn how to validate the configuration of uReaderGPS and IOX-UREADER devices using the uReader Device Installation Wizard.
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Vehicle-Specific Installation Notes
Browse additional notes on installations and vehicles, including installation notes on specific harnesses, hardware selection for different physical environments, notes on specific vehicles, telematics and third party devices, and vehicle specific bulletins.