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Welcome!

We are excited to introduce you to your new Surfsight™ AI-12 dash cam.

With the dash cam, you can harness the power of video to connect your fleet vehicles, help protect your drivers on the road, and save lives. Use the Geotab Camera Add-In to view live video feeds and video recordings, create rules and exceptions to detect distracted driving behavior and harsh driving conditions, and much more.

Have a safe trip,

The Lytx & Geotab teams

Explore Surfsight and the Geotab Camera Add-In

Benefit from our smart and simple solution.

  1. CAPTURE THE DRIVE - Simultaneously record the road and cabin to detect distracted driving and risky driving events during the entire trip.
  2. PROACTIVE DRIVER ALERTS - Provide visual and audio alerts of distracted and risky driving events, and encourage drivers to correct their behavior in real time.
  3. LIVE VIDEO - View live video feeds and video recordings in MyGeotab to track your vehicles, verify locations, improve customer service, and more.*
  4. CLOUD MANAGEMENT - Create rules and exceptions to detect distracted driving behavior and harsh driving conditions, and more in MyGeotab. To learn more, see the Geotab Camera Add-In User Guide.*

*Subject to available cellular network coverage.


What is in the camera box?

Before you get started with the AI-12 dash cam, check for the following items in your camera box:



NOTE:

Take note of the camera's IMEI number. The IMEI number is on a sticker on the camera itself and on the back-side of the camera box. You will need this number when setting up the camera.


NOTE:

The dash cam includes a micro-SIM card from your carrier, which is required to activate the dash cam.

Optional Accessories

The following harnesses are optional accessories that can be used to set up your dash cam:

Surfsight AI-12 power harness

Geotab HRN-TNULL harness

The following item is an optional accessory that allows you to further secure the SD and SIM cards and the power cable, so they cannot be pulled out:

Surfsight AI-12 tamper proof case

Surfsight AI-12 features

ROAD-FACING CAMERA

This image displays the camera as it faces the road, along with the feature descriptions.

Diagram

Description automatically generated

IN-CABIN CAMERA

This image displays the camera as it faces the cabin, along with the feature descriptions.

Diagram

Description automatically generated

Installing the Surfsight™ dash cam

NOTE: Before you start the installation, make sure that the vehicle is parked on a level surface and the windshield is clean and dry.

Warning with solid fill

WARNING!

Prior to installation, review safety warnings, notices, and guidelines at surfsight.com/safetywarnings/.

* Some jurisdictions have regulations that prohibit or restrict where objects can be placed on the windshield. Be sure to comply with applicable law.

Follow these steps to begin installation:

  1. Attach the mounting bracket onto the dash cam.
  2. Place the dash cam as high as possible on the driver side of the vehicle.
  3. Remove the 3M adhesive tape cover, and mount the dash cam to the windshield.
  4. Follow one of the two installation options:

Option 1: Geotab HRN-TNULL harness with Surfsight power harness

Refer to steps 1- 3 in the HRN-TNULL for Camera Solutions document to continue the installation, along with the Important Safety Information and Limitations of Use section.

After installing your dash cam following steps 1-3 in the HRN-TNULL for Camera Solutions document, follow these steps:

  1. Connect the Surfsight power harness to the dash cam. Once you have hardwired the power source, the dash cam starts up automatically every time the vehicle moves.
  2. Start your vehicle to test the dash cam.
  3. NOTE: When a dash cam is in storage, the battery gets completely drained. Before using the dash cam, you need to charge it for an extended period of time, using at least a 2A power source before turning it on.

  4. Once you have tested your dash cam, run the power cable along the headliner of the vehicle from the A-Pillar to the power source.

You have successfully installed your dash cam!

Now that you have successfully installed your dash cam, go to the Set the dash cam viewing angles section.

Option 2: Hardwire kit (suggested for Professional Installers)

Refer to the About the Hardwire kit and Getting ready to hardwire section. Then follow the steps in the Hardwire to the vehicle fuse box section prior to continuing to Set the dash cam viewing angles.

About the Hardwire kit

Hardwiring the dash cam to the vehicle’s fuse box is one of the most common installation methods to power on your dash cam. To maximize the AI-12 dash cam features such as standby mode, the dash cam must be connected to a constant 12V or 24V power source.


NOTE:

The wires require a 12V or 24V power source.

The hardwire kit includes two wires and a dash cam connector:

  1. a black ground wire for a metal ground bolt
  2. a red wire to connect the dash cam to power
  3. a cable with a barrel connector to connect to the dash cam

Getting ready to hardwire

Warning with solid fill

WARNING!

This installation should be performed by a qualified professional only. Working with your vehicle's power system can be dangerous. Consult a professional for guidance.

Hardwire to the vehicle fuse box

To hardwire the dash cam, follow these steps:

1

Insert the new fuse box tap that was provided in the installation kit into slot 1 of the add-a-fuse kit.

  • 2

    Insert the fuse from the vehicle fuse box into slot 2.

    NOTE: If you insert them in the wrong order, the power will not feed through.

    3

    Trim off some of the rubber tubing to expose the wiring on your hard-wired cable.

    4

    Using standard needle-nose pliers, crimp the hard-wired cable with the terminal crimp connector that was included in the add-a-fuse kit.

  • 5

    Connect your add-a-fuse kit to the vehicle fuse slot you chose.

    6

    Connect the ground wire by slipping it under a metal bolt or screwing it into your vehicle. If needed, use a socket wrench set to loosen the bolt.

    NOTE: A loose ground wire can result in power issues for your dash cam. We recommend grounding your wire to an unpainted bare metal bolt.

    7

    Connect the power cable to the dash cam.

  • 8

    Start your vehicle to test the dash cam.

    NOTE: When a dash cam is in storage, the battery gets completely drained. Before using the dash cam, you need to charge it for an extended period of time, using at least a 2A power source before turning it on.

    9

    Once you have tested your dash cam, run the power cable along the headliner of the vehicle from the A-Pillar to the power source.

    You have successfully installed your dash cam !


    Set the dash cam viewing angles

    You can set the viewing angles of both the road-facing and in-cabin lenses. To set the view angles, follow these steps:

    1

    After you have entered the vehicle and closed the door, press the touchscreen of the dash cam to view the PIN screen.

    2

    Enter the default PIN 3333 to unlock the dash cam for the first time, or your own PIN subsequently.

    1. NOTE: See the Surfsight Help Center if you need help with your PIN.

  • 3

    Press Live View.

  • 4

    Use the arrow keys to toggle between the road-facing and in-cabin views.

    5

    Use the special screwdriver that was included in the camera box to loosen the three security screws on the round side of the dash cam. Do not remove the screws fully.

  • 6

    Adjust the viewing angle of the road-facing lens by rotating the body of the dash cam, then adjust the viewing angle of the in-cabin lens by rotating the ring. Make sure all the viewing angles are set correctly.

  • 7

    Use Live View to position both the road-facing and in-cabin lenses in the proper directions. Use the arrow keys to toggle between the views. When positioning the dash cam, place it as high as possible on the driver's side of the vehicle.

    Important: The dash cam must be installed at least 1.6 meters above the ground for road-facing ADAS.

    This is a feature compatible with the dash cam v3.10. For more information, contact your account representative.

  • Ensure the following:

    1. You have a clear view of the driver's upper body
    2. You have a clear view of the road
    3. The dash cam doesn't obstruct the driver's field of vision
    4. The dash cam has a direct line of sight to the sky
    5. Note: When using MV+AI, the driver's upper body must be in view of the in-cabin camera. For more information, see the Geotab Knowledge Base. If the dash cam does not capture the driver’s upper body, place the dash cam below the rearview mirror, as high as possible without obstructing the dash cam's view of the driver.

      When a dash cam is in storage, the battery gets completely drained. Before using the dash cam, you need to charge it for an extended period of time, using at least a 2A power source before turning it on.

  • 8

    Tighten the three side screws when finished.

    Important installation notes


    1. The input power jack is located on the side of the dash cam cylinder.

    1. In order to maximize the AI-12 dash cam features such as standby mode, the dash cam must be connected to a constant 12V or 24V power source.

    NOTE: The dash cam may go offline if it triggers the GO device's battery drain logic and the vehicle's battery drops below 10.5V on a 12V system. In this event, power from the GO device's IOX port will be shut off for GO9 and above devices.

    Accessing the AI-12 Settings menu

    1. After you have entered the vehicle and closed the door, press the touchscreen of the dash cam to view the PIN screen.
    2. Enter the default PIN 3333 to unlock the dash cam for the first time, or your own PIN subsequently.
    3. The screen unlocks and the menu displays.

    Wi-Fi

    Audio Alarms

    IMEI

    Select APN

    Notify Live Streaming

    More Info

    Add APN

    Change PIN

    Certification

    Text Overlay

    Change Driver PIN

    Build Version: XX.XX.XX

    Distracted Driving

    Calibration

    Format SD card

    In-Cabin Recording

    ADAS

    Factory Reset

    Driver Position Left/Right

    Recording Encryption

    Power Off

    Speed in MPH

    Brightness


    US Date format

    Language


    Calibrate the accelerometer of the dash cam

    The AI-12 dash cam contains internal sensors that detect risky driving events. You need to calibrate the sensors before using the dash cam.

    Before you start, make sure the vehicle is parked on a flat surface, the ignition is off, and the dash cam is online.

    1. After you have entered the vehicle and closed the door, press the touchscreen of the dash cam to view the PIN screen.
    2. Enter the default PIN 3333 to unlock the dash cam for the first time, or your own PIN subsequently.
    3. From the Settings menu, press Calibration.

    Calibrate road-facing ADAS for the dash cam


    NOTE:

    This is a feature compatible with the dash cam firmware version v3.10. For more information, contact your account representative.

    The Surfsight™ dash cam uses Advanced Driver Assistance System (ADAS) features to gather information about the road ahead. It can detect tailgating events (cases where you are driving too close to the vehicle in front of you), and can estimate time-to-collision (TTC).

    Surfsight™ manages limitation parameters for TTC. When the driver exceeds the configured TTC limit and for the configured duration (or longer), visual and audio alerts are sent. Users can configure the permitted TTC and duration parameters, as shown in the table below:

    Parameter Name

    Description

    Valid Values (milliseconds)

    Default Values (milliseconds)

    Time to collision during the day

    the TTC limit during the day

    1,000 to 5,000

    2,000

    Time to collision during the night (headwayAlertNightThreshold)

    The TTC limit at night

    1,000 to 5,000

    3,000

    Continuous time to collision

    (headwayAlertTime)

    The amount of time during which the TTC can be exceeded until alerts are delivered. This value is the same for both day and night.

    1,000 to 60,000

    3,000

    For more information, see the ADAS calibration from the AI-12 dash cam article on the Surfsight Help Center.

    Viewing live video from the dash cam

    You can view live video directly from the dash cam.

    The road-facing camera streams up to twenty-four frames per second. The in-cabin camera streams fifteen frames per second.

    To view live video from the dash cam, follow these steps:

    1

    After you have entered the vehicle and closed the door, press the touchscreen of the dash cam to view the PIN screen.

    2

    Enter the default PIN 3333 to unlock the dash cam for the first time, or your own PIN subsequently.

    The screen unlocks and the menu displays.

    NOTE: See the Surfsight Help Center if you need help with your PIN.

    3

    Press Live View.

    The live video is displays on the screen.

    4

    Use the arrow keys below the screen to switch between the front (road-facing) and rear (in-cabin) cameras.

    5

    Use the arrow back button to return to the main menu.

    NOTE: The Surfsight camera is a driver aid only and is not a substitute for a safe, conscientious driver. The camera cannot compensate for a driver that is distracted, inattentive, or impaired by fatigue, drugs, or alcohol. Whether or not the Surfsight camera is in use, it is always the responsibility of the driver to take appropriate corrective action. Never wait for the camera to provide a warning before taking measures to avoid an accident. Failure to do so can result in serious personal injury or death, or severe property damage.

    Viewing recorded videos from the dash cam

    You can view recordings directly from the dash cam.

    The road-facing camera streams up to twenty-four frames per second. The in-cabin camera streams fifteen frames per second.

    To view recordings from the dash cam, follow these steps:

    1

    After you have entered the vehicle and closed the door, press the touchscreen of the dash cam to view the PIN screen.

    2

    Enter the default PIN 3333 to unlock the dash cam for the first time, or your own PIN subsequently.

    The screen unlocks and the menu displays.

    NOTE: See the Surfsight Help Center if you need help with your PIN.

    3

    Press Recordings.

    4

    Use the arrow buttons to scroll through the list.

    5

    Select the video you would like to view and press Play.



    Next steps

    Once you have installed and calibrated the dash cam, set up your dash cam software:

    1

    Log into MyGeotab (my.geotab.com) and navigate to the Vehicles & Assets page. Click the Paired cameras button.

    2

    From the Cameras page, select the Add camera dropdown menu and click Add camera.

    3

    Enter the dash cam's IMEI number (printed on the camera box and on the dash cam), and the GO device serial number installed in the vehicle (this must match the GO device that has already been added to the database). Then click Save.

    For additional information, see the Geotab Camera Add-In for Surfsight Camera User Guide.


    COMPLIANCE STATEMENTS

    This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by Surfsight could void user’s authority to operate the equipment. Caution: Exposure to radio frequency radiation.

    To comply with FCC RF exposure compliance requirements, for mobile configurations, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. This device must not be co-located or operating in conjunction with any other antenna or transmitter.

    Industry Canada Notice

    This device complies with Industry Canada license-exempt RSS standard(s).

    Operation is subject to the following conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

    This Class B digital apparatus complies with Canadian ICES-003.

    Cet appareil est conforme aux normes RSS exemptes de licence d’Industrie Canada. Don utilisation est soumise aux deux conditions suivantes: (1) Cet appareil ne doit pas causer d’interférences nuisibles et (2) cet appareil doit accepter toute interférence reçue, y compris les interférences susceptibles de provoquer un fonctionnement indésirable.

    Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

    CAUTION: Exposure to Radio Frequency Radiation. To comply with RSS 102 RF exposure compliance requirements, for mobile configurations, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. This device must not be co-located or operating in conjunction with any other antenna or transmitter.

    Pour se conformer aux exigences de conformité 102 RSS RF exposition, pour des configurations mobiles, une distance de séparation d’au moins 20 cm doit être maintenue entre l’antenne de cet appareil et toutes les personnes. Cet appareil ne doit pas être co-localisés ou fonctionnant en conjonction avec une autre antenne ou transmetteur.

    Surfsight surfsight.com

    Connected AI-12 dash cam 2 Year Limited Warranty

    Warranty: surfsight.com/warranty

    End User License Agreement: surfsight.com/eula

    Terms of Use for Geotab Camera Add-in

    Privacy: surfsight.com/privacy

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