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Ruggedized Telematics Device Installation & Warnings
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Learn how to install and verify a GO RUGGED device in your vehicle. The GO RUGGED is designed to withstand exposure to weather elements and environmental particulates, and can be installed outside of a vehicle's cabin. Harnesses are available for specialty installations or for keeping the diagnostic port exposed.
For the most up-to-date version of this document, please visit: gtb.page.link/iDSg.
The ruggedized telematics device version 9 is designed to withstand exposure to weather elements and environmental particulates. It can be installed outside of a vehicle’s cabin. Harnesses are available for specialty installations or for keeping the diagnostic port exposed if desired.
Read important related safety information and limitations of use following these installation instructions. Read and follow all instructions and warnings to prevent serious injury and/or vehicle damage.
Professional Installation Required — Installation of the rugged telematics device requires the installer to have sufficient technical knowledge and expertise for mobile device installation and integration into modern vehicles, i.e. Authorized Installer certification or equivalent.
Before installing your device, please document your device serial number. You will need this information at a later time to verify your installation.
WARNING! Do not attempt to install, re-configure, or remove any product from a vehicle while the vehicle is in motion or otherwise in operation. All installation, configuration or removal must be done only in stationary vehicles that are securely parked. Attempting to service devices while the vehicle is in motion could result in malfunctions or accidents, leading to death or serious personal injury.
Locate the vehicle’s engine diagnostic port, typically found in the driver’s area at or below knee level (the connector inside the vehicle may differ from the image shown).
Align the OBD connector on the chosen harness (sold separately - based on vehicle/application) with the vehicle diagnostic port and push in place.
Note: For heavy-duty trucks, always use a vehicle-specific harness when offered by Geotab or the vehicle manufacturer (see Harness Identification and Application [PUB] and Harness Assessment Cheat Sheet GUIDE V2.0 [PUB]). Where a heavy-duty truck-specific harness is not offered by Geotab or the vehicle manufacturer, use the adapter harness (HRN-CG13S1) for any 16-pin (OBDII) installation method to avoid possible GO device damage.
Connect the 12-pin male connector on the GO9 RUGGED device to the 12-pin female connector on the corresponding harness as shown, and click into place. Ensure that all connections are secure. All three lights on the device will flash briefly and it will emit 6 quick beeps.
If you are also installing an IOX, connect the 6-pin female connector on the device to the 6-pin male connector on the HRN-RX06S4 and click into place.
Connect the female mini-USB connector on the other side of the HRN-RX06S4 to the male mini-USB connector on your IOX. Ensure that the two USB connectors are secured with a zip tie.
Once the device is connected and receives power, the LEDs on the front of the device start blinking then turn solid once completing the actions below.
Red LED — Device configuration
Green LED — Cellular network connectivity
Blue LED — GPS network connectivity
The device emits two quick beeps every 60 seconds during set-up. Initial startup may take several minutes to complete.
Once all three LEDs have lit up, select a location to attach your device. Drill 5/32 inch pilot holes first then secure the device into place using the supplied Hex Washer head screws. Ensure that you install your device in a location where the wires will not interfere with the safe operation of the vehicle.
The 6-pin weatherproof female connector of the telematics device comes covered with a sealing cap for waterproofing and dustproofing. Remove the cap only if you plan on using an IOX (requires HRN-RX06S4 adapter cable). Otherwise, keep the cap in place with the arrow facing towards the lock clip located at the top of the 6-pin female connector as shown. Attaching the sealing cap in any other orientation will not guarantee a waterproof and dustproof seal.
WARNING! All in-vehicle devices and related cabling must be securely fastened and kept clear of all vehicle controls, including gas, brake and clutch pedals. This requires the use of a cable tie when securing the device or any extension harness to the OBD connector, securing both sides of the harness. If you do not use a cable tie, vibration in the vehicle can lead to a loose connection which could indirectly cause the vehicle’s engine computer to fail, loss of vehicle control and cause serious injury. Inspect devices and cabling regularly to ensure all devices and cabling continue to be securely attached.
WARNING! If at any point after an in-vehicle device is installed a warning lights up on the vehicle dash or the vehicle stalls or has a marked drop in performance, shut off the engine, remove the device, and contact your reseller. Continuing to operate a vehicle with these symptoms can cause loss of vehicle control and serious injury.
To check the status of the device you have installed, navigate to installmygps.com. On the web page, fill in your name, the company, and the device serial number, which was recorded earlier. Once complete, click Log Install.
You will see a screen with green text if your installation was successfully completed. If you see red text instead, you must check the installation.
For the latest version of the Limitations of Use, please visit: goo.gl/k6Fp0w.
For Conformité Européenne (CE) compliance information, please visit: hhttps://gtb.page.link/5x7W.
WARNING! Do not attempt to remove the devices from the vehicle in which they are originally installed for installation in another vehicle. Not all vehicles share compatibility, and doing so may result in unexpected interactions with your vehicle, including sudden loss of power or shutdown of the vehicle’s engine while in operation or cause your vehicle to operate poorly or erratically and cause serious injury and/or vehicle damage.
NOTICE: This product does not contain any user-serviceable parts. Configuration, servicing, and repairs must only be made by an authorized reseller or installer. Unauthorized servicing of these products will void your product warranty.