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Geotab Garmin Bundle FAQ
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Browse frequently asked questions about the Geotab Garmin Bundle, including questions about bundle features, billing and rate plans, device administration, data management, and more. Access to the Garmin Product Manual for the Garmin fleet 790 Android tablet is included for further device support.
For the most up-to-date version, please visit: goo.gl/EfDp3x
The Geotab Garmin Bundle is discontinued. Map updates and firmware to support current functionality will continue to be provided by Garmin, but Garmin will not be releasing firmware updates to support new functionality.
Geotab and Garmin will continue to provide support for this product until warranty expiration. Geotab will not be offering a replacement solution.
For similar products, please refer to the Geotab Marketplace.
If you have any further questions, please contact your Partner Account Manager.
The Geotab Garmin Bundle forms part of the Geotab Cloud ELD solution, Geotab Drive, and offers a reliable and user-friendly platform for tracking, managing and sharing Records of Duty Status (RODS).
The Geotab Garmin Bundle includes a Garmin fleet™ 790 Android tablet, fully dedicated to the Geotab Drive mobile app, with driver-friendly access to Hours of Service reporting, compliance monitoring, end-to-end inspections (DVIR), and more.
Equipped with LTE technology and 3G fallback, the tablet goes anywhere you do, while industrial-grade hardware provides strength and durability for commercial long-haul use.
With added features for navigation and routing, driver coaching and dash camera recording, the Geotab Garmin Bundle ensures your fleet is safe and compliance-ready.
The Geotab Garmin Bundle includes the following:
The Garmin Bundle requires:
The SIM card will be terminated immediately and the MDM will take 48 hours to un-enroll. Within those 48 hours we can reactivate billing and the SIM card, but if more than 48 hours have passed the device has to be shipped back to Geotab for re-setup, this will incur a $25 fee.
Yes! Use the 9-digit serial number on the back of your Garmin tablet (starts with 587xxxxxx) or IMEI to locate and manage it in MyAdmin, the same way you would locate and manage your GO device.
No data limit is imposed. However, the tablet is locked down using a Mobile Device Management (MDM) application. For Pro mode, in which third party applications are allowed, Geotab assumes a reasonable monthly data consumption of 1 GB.
If data consumption is consistently abused past acceptable usage levels, Geotab reserves the right to suspend connectivity to such devices.
Yes. You can suspend your Garmin Bundle plan in MyAdmin the same way you would suspend a GO device. A monthly fee is applied during the suspension period (independent from the GO device suspension fee).
No. The tablet’s settings are managed solely by Geotab.
No. However, Garmin has partnered with RAM Mounts to create multiple mounting options (i.e. locking and not locking) that can be purchased directly from RAM Resellers. Contact your RAM Reseller or your Geotab Partner Account Manager for more information.
No. The GO device and any additional Geotab harnesses or IOXs must be purchased separately.
Email notifications may be set up for the Advanced Text Message Report. Alternatively, you will have to stay on the Messages page to receive new messages. Please note that the messaging feature is in beta, and Geotab is still making improvements on it.
The product is only available for sale in the US and it’s meant to only be used within the US.
Not at this time. Videos captured via the dash cam are stored in the dedicated microSD card hidden in the chamber that also holds the SIM card, and can be retrieved manually.
As a Reseller, you will get access to the MDM platform and are able to upload third party applications for your customers. For more information on MobiControl and third party app management please refer to the MobiControl Documentation available on our sales website for Resellers.
This feature is only available on Pro Mode.
In order to stay compliant, FMCSA allows carriers to mount a GPS on the windshield within the areas allowed for “vehicle safety technology” devices.
GPS devices should be mounted no more than four inches below the upper edge of the area swept by windshield wipers and no more than 7 inches above the lower edge swept by windshield wipers would not obstruct the drivers’ view of the road.
Yes, but you will be charged an “Incomplete fee” of $50 USD.
POI Loader is free software for your computer that lets you upload customized points of interest (POIs) to your compatible Garmin device*. With the help of POI Loader, you can update your compatible Garmin GPS with the latest POIs, including restaurants, safety camera locations and tourist destinations.