Industry and advanced features

User Guides and Support Documentation

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Citizen Insights User Guide
Learn more about Citizen Insights, a tool that helps governments to maintain an open line of communication with their citizens while holding themselves accountable to reach desired operational targets.
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Data & Features Set — Geotab and Mercedes-Benz Connectivity Services Integrated Solution for North America
This document answers common questions regarding the Geotab Integrated Solution for Mercedes-Benz Connectivity Services North America.
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Data & Features Set — Geotab Integrated Solution for Hyundai North America
This document answers common questions regarding the Geotab Integrated Solution for Hyundai North America.
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Data & Features Set — Geotab Integrated Solution for Rivian
This document answers common questions regarding the Geotab Integrated Solution for Rivian.
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Data Set - Geotab Integrated Solution for Toyota/Lexus
Learn which data attributes are available for Toyota and Lexus in the EU.
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Data Set — Geotab and Mercedes-Benz (EU) Connectivity Services Integrated Solution
This document answers common questions regarding the Geotab Integrated Solution for Mercedes-Benz Connectivity Services Europe.
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Data Set — Geotab Integrated Solution for Autocar
Learn which data attributes and data frequencies are available with Autocar.
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Data Set — Geotab Integrated Solution for BMW and MINI
This document answers common questions regarding the Geotab Integrated Solution for BMW and MINI.
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Data Set — Geotab Integrated Solution for Caterpillar
Learn which data attributes and data frequencies are available with Caterpillar.
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Data Set — Geotab Integrated Solution for Ford Vehicles
Learn which data attributes are available with the Ford Premium and Basic device plans.
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Data Set — Geotab Integrated Solution for Freightliner
This document answers common questions regarding the Geotab Integrated Solution for Freightliner.
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Data Set — Geotab Integrated Solution for GM
Learn which data attributes are available with the GM Premium + Driver Feedback device plan.
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Data Set — Geotab Integrated Solution for Hino Trucks
This document answers common questions regarding the Geotab Integrated Solution for Hino Trucks.
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Data Set — Geotab Integrated Solution for International Trucks
Learn which data attributes and data frequencies are available with Navistar Premium.
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Data Set — Geotab Integrated Solution for John Deere
Learn which data attributes and data frequencies are available with John Deere.
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Data Set — Geotab Integrated Solution for Kia Europe
This document answers common questions regarding the Geotab Integrated Solution for Kai Europe (EU).
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Data Set — Geotab Integrated Solution for Komatsu Equipment
This document answers common questions regarding the Geotab Integrated Solution for Komatsu Equipment.
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Data Set — Geotab Integrated Solution for Kubota Equipment
This document answers common questions regarding the Geotab Integrated Solution for Kubota Equipment.
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Data Set — Geotab Integrated Solution for Mobilisights/Stellantis Europe
This document answers common questions regarding the Geotab Integrated Solution for Mobilisights/Stellantis in Europe (EU).
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Data Set — Geotab Integrated Solution for Mobilisights/Stellantis North America
This document answers common questions regarding the Geotab Integrated Solution for Mobilisights/Stellantis in North America (NA).
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Data Set — Geotab Integrated Solution for Renault, Alpine, and Dacia
Learn which data attributes and data frequencies are available with Renault, Alpine, and Dacia vehicles equipped with Renault Group native telematics hardware.
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Data Set — Geotab Integrated Solution for Toyota/Lexus
This document answers common questions regarding the Geotab Integrated Solution for Toyota/Lexus.
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Data Set — Geotab Integrated Solution for Volvo Cars
Learn which data attributes are available with the Volvo device plans.
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Data Set — Geotab Integrated Solution for Volvo/Mack
Learn which data attributes are available with the Volvo/Mack Regulatory and Premium device plans.
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Data Set — Geotab Integrated Solution for VW Group
Learn which data attributes are available for Volkswagen and Skoda.
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DIG API Endpoint Workflow Guide
The DIG API provides a primary endpoint to enable integrators to send bulk custom telematics device records to MyGeotab using the /records endpoint.
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Electric Vehicle Reporting and Monitoring User Guide
Enhance your EV fleet management by learning about the features available in MyGeotab.
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Electric Vehicle Suitability Assessment FAQ
Browse frequently asked questions about the Electric Vehicle Suitability Assessment Add-in.
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Electric Vehicle Suitability Assessment User Guide
Use the EV Suitability Assessment Add-in to determine if your non-electric vehicle could be replaced by an EV.
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Emissions Diagnostics Reporting Frequently Asked Question
Browse frequently asked questions to better understand Geotab's Emissions Diagnostics.
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Enhanced Accelerometer Experiment Add-In User Guide
Using advanced analytics techniques, the Data and Analytics Research team has developed a model capable of detecting collisions when they happen to present critical information on point of impact and magnitude. This allows you to monitor, act, and take measures to mitigate future collisions.
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EV OEM Quick Start User Guide
Learn more about EV OEM integrations, including key milestones in the OEM journey and the sequence of steps needed to achieve integration.
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Geotab Ace — User Guide
Geotab Ace is an AI assistant created for users to communicate with complex datasets as if they are having a straightforward conversation, making data access more accessible and democratic.
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Geotab Data Connector Data Schema and Dictionary
This document provides a detailed definition for the columns available in each of the data assets when utilizing the Geotab Data Connector tool provided to you within the Data Schema and Dictionary resources.
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Geotab Data Connector Maintenance Insights User Guide
Geotab’s Data Connector Maintenance Insights leverages rich data to provide clear and compelling insights on common Maintenance Issues.
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Geotab Data Connector Partner Guide
The Geotab Data Connector tool was designed for Fleet Managers to import curated data from numerous Geotab data sources, sourced from their own fleet, into their preferred BI/visualization tool.
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Geotab’s Data Connector Predictive Safety Analytics and Safety Benchmarking
Geotab’s Data Connector Predictive Safety Analytics and Safety Benchmarking is an innovative approach that leverages driver behavior data and machine learning to anticipate and prevent safety incidents.
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Geotab Data Connector Template Guide
Templates provided for the Geotab Data Connector can be downloaded either from the User Guide, or directly from the Data Connector add-in page.
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Geotab Data Connector User Guide
The Geotab Data Connector tool was designed for Fleet Managers to import curated data from numerous Geotab data sources, sourced from their own fleet, into their preferred BI/visualization tool.
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Geotab Data to Esri: Three Methods
The following document provides an overview of the three methods a customer can use to bring Geotab data into their Esri environment.
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Geotab Data-Only Plan API (.NET): Developer Guide
Learn more about the Geotab Data-Only Plan API, which provides a wrapper around the MyGeotab .NET API.
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Geotab Garmin Bundle
Learn more how to install the Geotab Garmin Bundle and review key technical specifications for the bundle.
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Geotab Garmin Bundle FAQ
Browse frequently asked questions about the Geotab Garmin Bundle, including features, billing, device admin, and more.
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Order Now — Surfsight FAQ
The camera kit includes an AI-12 forward/rear-facing camera in a tamper-proof case, and is activated with a Twilio Super Micro SIM card that has a 1G data access plan, a Secure Digital (SD) 128Gb commercial card certified to last 5 years and holds 100 hours of video, a mounting bracket, a 2-wire and fuse tap hardware kit and a proprietary security screwdriver.
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Geotab Partner Policies for Geotab Reseller Partners
This document outlines Geotab’s policies, providing you, our “Partner”, with guidelines to enhance and clarify our working relationship.
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Limitations of Use
Learn more about the limitations of use of GO devices.
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Maintenance Operations (Beta) User Guide
The Maintenance Operations page simplifies Work Order Management by streamlining your maintenance processes and ensuring the longevity of your assets.
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Maintenance User Guide
This feature provides a seamless experience for completing maintenance tasks and ensuring that your vehicles and assets are always in top condition.
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MyGeotab Alpha Server User Guide
Learn more about the Alpha Testing Server, which allows select users to access pre-production releases of MyGeotab.
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MyGeotab API Adapter — Solution and Implementation Guide
Learn more about the MyGeotab API Adapter, which allows streaming of data from MyGeotab into external systems.
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MyGeotab Audit Log Reference Guide
MyGeotab audit logs provide a comprehensive record of all database modifications, recording both the changes made and the individuals responsible.
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MyGeotab SAML 2.0 SSO Integration Guide
Learn more about how MyGeotab supports Single Sign-On (SSO) user authentication via the SAML 2.0 specification.
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MyGeotab Smart, Managed and Monitoring Charge Integrations Guide
Learn how to pull and utilize Geotab vehicle data collected from Electric Vehicles (EVs).
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Order Now Solutions Catalog
The Geotab Marketplace Order Now Program facilitates the purchases of hardware, software, and GO9 devices.
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Partner Guide — Geotab and Mercedes-Benz Connectivity Services Integrated Solution
This document answers common questions regarding the Geotab and Mercedes-Benz Connectivity Services (MBCS) Integrated Solution available in MyGeotab.
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Partner Guide — Geotab and Mercedes-Benz Connectivity Services Integrated Solution USA
This document answers common questions regarding the Geotab Integrated Solution for Mercedes-Benz Connectivity Services North America.
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Partner Guide — Geotab and Toyota/Lexus Integrated Solution
Learn how to use the Geotab Integrated Solution for Toyota and Lexus Vehicles available in MyGeotab.
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Partner Guide — Geotab Drive + Fleet for Volvo Trucks Connected by Mack
Learn how to use the Geotab Integrated Solution for for Mack Connected Volvo Vehicles available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Autocar
The Geotab Integrated Solution for Autocar facilitates communication between third-party telematics devices and the MyGeotab database, allowing customers to view vehicle data from third-party devices in MyGeotab.
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Partner Guide — Geotab Integrated Solution for BMW, MINI & Rolls-Royce
Learn how to use the Geotab Integrated Solution for BMW and Mini Vehicles available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Caterpillar
This document answers common questions regarding the Geotab Integrated Solution for Caterpillar. Our intention is to support you, the Geotab Partner, by providing all the essential information related to this solution.
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Partner Guide — Geotab Integrated Solution for Ford Vehicles
Learn how to use the Geotab Integrated Solution for Ford Vehicles available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Freightliner
Learn how to use the Geotab Integrated Solution for Freightliner Vehicles available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for GM
Learn how to use the GM Integrated Solution for GM available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Hino
This document answers common questions regarding the Geotab Integrated Solution for Hino. Our goal is to support you, the Partner, by providing the essential information related to this solution.
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Partner Guide — Geotab Integrated Solution for Hyundai North America
This document provides insights to commonly asked questions regarding the Geotab Integrated Solution for Hyundai available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for International Trucks
This document answers common questions regarding the Geotab Integrated Solution for International Trucks on Navistar Premium available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for John Deere
Learn how to use the Geotab Integrated Solution for John Deere Vehicles available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Komatsu
Learn how to use the Geotab Integrated Solution for Komastsu Vehicles available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Kubota Equipment
This document provides insights to commonly asked questions regarding the Geotab Integrated Solution for Kubota.
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Partner Guide — Geotab Integrated Solution for Mobilisights/Stellantis (Europe)
Learn how to use the Geotab Integrated Solution for for Mobilisights/Stellantis (Europe only) Vehicles available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Renault
This document answers common questions regarding the Geotab Integrated Solution for Renault. Our goal is to support you, the Partner, by providing the essential information related to this solution.
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Partner Guide — Geotab Integrated Solution for Stellantis (USA & Canada)
Learn how to use the Geotab Integrated Solution for for Stellantis (USA & Canada only) Vehicles available in MyGeotab.
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Partner Guide — Geotab Integrated Solution for Vermeer
This document answers common questions regarding the Geotab Integrated Solution for Vermeer. Our intention is to support you, the Geotab Partner, by providing all the essential information related to this solution.
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Partner Guide and FAQ — Geotab Integrated Solution for Kia Europe
The Geotab Integrated Solution for Kia allows customers to view data from Kia factory-fit devices in Geotab.
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Partner Guide and FAQ — Geotab Integrated Solution for Volvo Cars
Learn how to use the Geotab Integrated Solution for Volvo Trucks available in MyGeotab.
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Partner Guide and FAQ — Geotab Integrated Solution for VW Group
Learn more about the Geotab Integrated Solution for Volkswagen Group allows customers to view data from Volkswagen Group factory-fit devices in Geotab.
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Partner Guide and FAQ— Geotab Integrated Solution for Rivian
This document is intended for Partners, and includes all the essential information needed to use the solution.
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Public Works Controller Integrations
Learn how to interface with various spreader controllers commonly installed by Public Works agencies.
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Public Works Features Customer User Guide
This reference guide outlines the features within the Fleet Management Application that can benefit Public Works fleets and, subsequently, any fleet.
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Public Works Getting Started Guide for Resellers
Learn how to set up a database and install and provision the IOX-WRKS for a Public Works Customer.
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Purge Settings User Guide
This user guide describes the Purge feature in the Fleet Management Application, outlining how to use the feature, categories for purge, retention time periods, and FAQs.
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Rate Plan Feature Comparison
Learn more about the features available with the Base, Regulatory, Pro, and ProPlus Rate Plans.
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Rate Plan Features — Geotab Integrated Solution for Ford Vehicles
Learn which GO Device features are available with the Ford Basic and Ford Premium rate plans.
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Rate Plan Features — Geotab Integrated Solution for GM
Learn more about the GO device features available with GM Premium and GM Premium + Driver Feedback Rate Plans.
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Rate Plan Features — Geotab Integrated Solution for International Trucks
Learn which GO device features are available with the Navistar Premium Rate Plan.
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ReimburseEV FAQ
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Roadside Assistance Add-In User Guide
Learn how to install the Roadside Add-in in MyGeotab, a solution for requesting help for a fleet vehicle.
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Service Account Guidelines — Making API requests to MyGeotab
Service accounts are functionally similar to real user accounts in the MyGeotab database.
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