User Guide

CS-CZ - DE-DE - ES-LATAM - FR-CA - FR-FR - ID-ID - IT-IT - JA-JP - MS-MY - NL-NL - PL-PL - PT-BR - SV-SE - TH-TH - TR-TR - ZH-CN

February 2025

Introduction

Safety Center is used by Fleet Administrators who have access to entire fleets or groups of fleets to manage safety risks, and make decisions based on objective safety data, such as predictive collision risk.

Key features:

1. Predictive collision risk — View collision risk for your group, assets, and drivers to proactively address potential safety issues.
2. Fleet performance and benchmark – Compare fleet safety performance with other similar fleets.
3. Asset and driver performance and benchmark — Compare asset or driver safety performance with similar assets and drivers in other fleets. For more information, refer to How are assets and/or drivers compared?
4. Risk factors — Identify high-risk assets that need immediate attention due to the following risk factors:
5. 1. Speeding
   2. Acceleration
   3. Braking
   4. Cornering
5. Driver-Specific Insights– Give your drivers greater awareness of their safety performance with personalized profiles. Drivers can see their predicted collision risk, understand their risk level compared to similar drivers, and track their progress. For more information, refer to Driver-Specific Insights.

✱ NOTE: This is automatically turned on for your drivers. As an Administrator, you have the option to turn it off.

! IMPORTANT: While predictions in the Safety Center are based on reliable data, they may not account for every possible variable or scenario. These insights should be integrated with other safety measures and tools for optimal fleet management.

Using the Safety Center

To access Safety Center, from the main menu, navigate to Safety > Safety Center > Risk Analytics.

Risk Analytics

Risk Analytics gives you an overview of your group or fleet’s collision risk compared to other similar fleets.

✱ NOTE: You can download the Risk Analytics report or automatically receive a copy of the report to your email.

Use the following filters to refine the Average Collision Risk graph and table of assets:

1. Search assets — Enter the name of an asset
2. Groups — Select asset groups to view the corresponding collision risk data
3. Date range — Enter a start or end date to view data in a specific date range.

Collision Risk

Collision Risk is part of the Risk Analytics page, and displays the probability of a collision over the next 100,000 km or miles for your overall fleet and individual assets. It allows you to analyze your collision risk further based on the distance traveled in the selected date range.

To access this page, navigate to Safety > Safety Center > Risk Analytics.

Collision Risk overview

✱ NOTE: The dotted lines above represent the benchmark functionality.

Average Collision Risk

The Average Collision Risk graph shows the trending probability of a collision occurring in your group or fleet in the next 100,000 km or miles. By default, this is based on the last 365 days, but can be customized using the date picker.

✱ NOTE: Collision risk is updated daily, with a two-day delay.

Assets tab

The Assets tab provides valuable insights into the safety and performance of your vehicles, even when drivers aren’t immediately assigned. It is best practice for drivers to be associated with the correct vehicle before starting a trip – this provides a wealth of data that connects driver behavior to vehicle performance, allowing for more effective coaching and improved safety.

Data captured in the Average Collision Risk graph is shown in the corresponding table.

✱ NOTE: Hover over the ratings (At risk, Underperforming, Average, Great, Best) under Speeding, Acceleration, Braking, and Cornering to view a tooltip about your assets’ performance.

1. At risk — Asset ranks in the 0 - 15th percentile compared to other assets in similar fleets.
2. Underperforming - Asset ranks in the 16th - 30th percentile compared to other assets in similar fleets.
3. Average — Asset ranks in the 31st - 70th percentile compared to other assets in similar fleets.
4. Great - Asset ranks in the 71st - 85th percentile compared to other assets in similar fleets.
5. Best — Asset ranks in 86th percentile or above compared to assets in similar fleets.

6. 

7. The Collision Risk table shows the following information for all the assets in your fleet:

6. Asset — Displays the asset name.
7. Collision risk — Displays the asset’s forecasted risk of getting into a collision in the next 100,000 miles or km.
8. Risk relative to similar assets — Displays the percentage points difference between Collision risk, and the asset benchmark (which is used as a point of comparison with similar assets).
9. Speeding — Displays a rating that represents your asset’s performance in Speeding compared to similar assets that are part of a peer group—including assets in your own fleet and other fleets—based on operational similarities.
10. Acceleration — Displays a rating that represents your asset’s performance in Acceleration compared to similar assets that are part of a peer group—including assets in your own fleet and other fleets—based on operational similarities.
11. Braking — Displays a rating that represents your asset’s performance in Braking compared to similar assets that are part of a peer group—including assets in your own fleet and other fleets—based on operational similarities.
12. Cornering — Displays a rating that represents your asset’s performance in Cornering compared to similar assets that are part of a peer group—including assets in your own fleet and other fleets—based on operational similarities.

13. Compare assets

14. Comparing assets on the Average Collision Risk graph allows you to compare specific assets to your group’s average collision risk, and identify at-risk assets.

15. 

16. In the Collision Risk table, select up to three assets. The selected assets will display on the Average Collision Risk graph, where you can visually compare their forecasted risk to the average collision risk for your group or fleet.

17. Drivers tab

18. Use the Drivers tab to view driver based insights. Search for specific drivers and compare their collision risk to other similar drivers.

19. Analyze drivers based on an equal distance traveled, offering a more consistent and unbiased measure of driver risk. This considers the risk level of the areas where each driver travels, and takes into account each driver’s Speeding, Acceleration, Breaking, Cornering.

20. Viewing specific drivers

21. To view driver based insights for your fleet, use the Average Collision Risk graph. Compare your driver’s Predicted Collision Risk (PCR) with other drivers in your fleet.

22. Use the table below to view how all drivers in your fleet are performing individually, and how they compare to drivers like them. You can use this table to search for specific drivers who may need to be monitored or additional coaching.

23. ! IMPORTANT: Currently, the benchmarks used in the Driver tab are taken from the benchmarks in the Assets tab. This is done due to many customers failing to add all drivers – which may lead to inconsistencies in data as well as confusion. Using the benchmarking from the Assets tab allows fleet managers to track the overall benchmarking of their fleet.

24. Viewing data in the table

25. In the table, next to each driver’s PCR, there is either a High, Average, or Low pill indicating their risk when compared to similar drivers.

26. ✱ NOTE: This data is comparing drivers to other drivers most similar to them based on the area that they drive, their vocation, and the assets they drive.

27. 

28. Select the dropdown menu over the ratings (At risk, Underperforming, Average, Great, Best) under Speeding, Acceleration, Braking, and Cornering to view a tooltip about your driver’s performance.

13. At risk — Driver ranks in the 0 - 15th percentile compared to other drivers in similar fleets.
14. Underperforming – Driver ranks in the 16th - 30th percentile compared to other drivers in similar fleets.
15. Average — Driver ranks in the 31st - 70th percentile (top 51-79%) compared to other drivers in similar fleets.
16. Great - Driver ranks in the 71stth - 85th percentile compared to other drivers in similar fleets.
17. Best — Driver ranks in 86th percentile or above is among the top 20% compared to drivers in similar fleets.

Excel report download

You can download an Excel or PDF version of the Risk Analytics page. Downloading the report allows for easy access, sharing, and analysis of risk data. Managing and analyzing risk data becomes more streamlined and flexible. Download reports in your preferred format, set up automated generation, and customize your data to fit your needs—all while keeping your Dashboard up-to-date with the latest insights.

Downloading reports

From the Fleet Management Application main menu, navigate to Safety > Safety Center > Risk Analytics.

1. Click the Download Report dropdown menu.
2. Select your preferred report format – either Excel or PDF.
3. Once your report is prepared, navigate to My Reports. For more information, refer to the My Reports section of the Product Guide.

Setting up automatic report generation and dashboard

To generate emailed reports, refer to the Emailing reports section of the Product Guide. To customize your report settings to meet your specific needs, refer to the Creating a custom report section of the Product Guide.

To add the Risk Analytics report to your Dashboard, refer to the Assigning reports to the Dashboard

section of the Product Guide.

Understanding metrics in the Safety Center

Benchmarks

In the Safety Center, you’ll find three types of benchmarks that help you understand your safety performance compared to other fleets.

To make these comparisons meaningful, we use peer groups: groups with similar characteristics. Here’s how it works:

1. Fleet benchmark – This compares your overall fleet's safety performance to a peer group of similar fleets. These fleets are chosen based on characteristics like the types of vehicles they have, the type of work they do (vocation), and where they operate.
2. Asset benchmark – This compares the safety performance of an individual vehicle to a peer group of similar vehicles in other fleets.
3. Driver benchmark – This compares a driver's safety performance to a peer group of similar drivers in other fleets.

How benchmarks are used in the Safety Center

This information helps you see if your fleet is performing above or below average and sets a safety goal to aim for, which is best-in-class performance:

1. Benchmark is the 50th percentile. This means your fleet's collision risk is at the median, falling right in the middle compared to similar fleets.
2. Best-in-class is the 80th percentile. This means your fleet's collision risk is better than 80% of similar fleets, indicating exceptional safety performance.

Driver-Specific Insights

Driver-Specific Insights provides drivers with a personalized safety risk assessment based on their driving. Drivers can access this by pressing Safety from the Drive App Dashboard.

By default, Driver-Specific Insights are turned on, which allows them to view information about their driving and collision risk in the Drive App. This is managed through a security clearance and you have the option to turn this feature off for drivers in your fleet:

1. Administrator's Guide to the Drive App – Manage access to Driver-Specific Insights in the Drive App for your drivers
2. Driver’s Guide to the Drive App – Information for your drivers about their Driver-Specific Insights in the Drive App

Frequently Asked Questions (FAQs)

Predictive Safety Analytics

How is predictive safety analytics different from the Driver Safety Scorecard available in the Fleet Management Application?

Predictive safety analytics uses artificial intelligence and machine learning to analyze historical driving patterns and predict the probability of a collision. It calculates the likelihood of a collision in the next 100,000 km or miles.

The Driver Safety Scorecard uses different criteria, such as specific driving events (Acceleration, Braking, Speeding, and Cornering) to analyze driving scores, but the scores have limited predictive capabilities. Predictive safety analytics translates complex data into actionable insights, offering a clearer understanding of collision risks and driving patterns.

What devices are included in predictive safety analytics and benchmarks?

All devices are eligible for these insights. However, the following device exclusions apply:

1. Devices that have not communicated in the past month, or have not had at least 50 km of activity in the last 7 days, but still have a predicted collision rate.
2. Devices that did not drive or record valid GPS readings.
3. OEM and third-party devices, or FedRAMP devices.
4. Databases that are newly onboarded and have been using Geotab’s telematics for less than a month
5. Devices with Restricted data mode activated.
6. Databases that have fewer than two devices.

When is safety data updated?

Safety data is updated daily at 1:00 UTC. We recently improved our data pipeline to display daily scores, rather than monthly scores, based on Customer feedback.

Collision Detection

How are you detecting collisions?

Collisions are identified by machine learning models. The new collision detection feature captures the high resolution accelerometer for an extended duration when the accelerometer reaches a trigger threshold. This data is sent to the cloud, where the machine learning models analyze it to determine if an event was a collision.

Device Management

What happens if I swap my device to a different asset?

Devices that were swapped between assets in a particular week will have no predictions provided for either assets for that week.

What happens if I swap my Telematics Device from one database to another?

On the day the swap occurs, the data will be set to NULL. The next day, only the new device will record safety ranks, collision probabilities, and predicted collisions.

Benchmarking and Data

How are assets and/or drivers compared?

Each asset or driver is compared with similar assets or drivers, known as its peer group. Peer groups are created based on certain factors such as where the assets operate, the type of work they do, and asset type.

A percentile rank is calculated by comparing an asset or driver’s predictions to the members of its peer group. For example, an asset in the 90th percentile has a lower risk of collisions than 90% of the assets in its group.

The comparison between assets is based on our collision risk assessment, with the following classifications:

1. High risk: If the asset or driver's predicted risk is more than 1% higher than the peer group's benchmark (the median risk level), it is classified as high risk.
2. Moderate risk: If the asset or driver's predicted risk is within 1% above or below the benchmark (the median risk level), it is classified as moderate risk.
3. Low risk: If the asset or driver’s predicted risk is more than 1% below the benchmark, it is classified as low risk.

This method ensures that each asset and driver is evaluated fairly within its peer group, providing a clear and accurate risk classification.

In the safety benchmarking data, why do the fleets and assets in the cluster that are compared vary from day-to-day? How does this impact my interpretation of my fleet’s performance?

There are two reasons the number of fleets and/or assets in the cluster change. The first reason is due to the number of active assets changing day-to-day. For example, there are typically a lower number of active fleets and/or assets on weekends than on weekdays. The percentiles are invariant to the number of fleets and/or assets, so it's always representative of their relative rank with respect to the peer group.

The second reason is that we re-train our similarity model on a weekly basis, and we are constantly making updates to ensure Customers are being compared to their most similar peers. Therefore, the composition of fleet clusters changes slightly from week to week, to ensure that you are always being compared to fleets and/or assets that are most similar to you in geolocation, asset types, and asset vocations.

The harsh braking, harsh acceleration and cornering data is sometimes wrong and contains false positives. How are you managing that, and are they being filtered at all?

GPS and accelerometers are two of the most common data sources used to infer harsh events. While accelerometers are great for capturing abrupt movements such as collisions and road impediments, these sudden acceleration changes may not always be indicative of driving behavior. On the other hand, GPS data is a more stable source, due to its frequency and the fact that GPS speeds are validated with engine road speed from the asset. These properties of GPS data make it a good utility for measuring driving behaviors, which typically last more than 0.5s and can take up to several seconds.

While GPS data is great, accelerometers still provide value, as its sensitivity allows us to capture the more sudden events, which occur less commonly but still happen. We use accelerometers’ information and statistical distributions alongside GPS when determining harsh events and their thresholds, combining the two data streams in a data-based approach.

My fleet consists of a mix of asset types and vocations, how are you benchmarking me against other fleets?

In fleet clustering, we group fleets with similar composition of asset types and vocations together. Therefore, your fleet will be benchmarked against other fleets who have a similar mix and variety of asset types and vocations.

Why do some of my assets show N/A for Acceleration, Cornering and Speeding ranks?

The assets showing N/A for the Acceleration, Cornering and Speeding ranks might not have had any driving history or did not drive more than 50 km in the past 7 days.

I stream my data into multiple databases, how does this impact me?

In most cases, there should be no impact. The Safety Center is designed to handle data streamed to multiple databases. Here’s how it works:

1. Predicted collision risk (PCR): Your PCR data for both assets and drivers will display in the designated databases. This ensures consistent reporting regardless of where you access the information.
2. Performance benchmarking: You’ll see your individual asset and driver data reflected in each corresponding database. However for fleet benchmarking, it’s important to understand the following:
3. 1. Benchmarking calculations are based on the assets owned by a specific database (and does not include those that are shared to the database).
   2. To generate meaningful fleet benchmarking insights, a database must own at least two assets. This allows the system to accurately analyze fleet characteristics like vehicle type and vocation (the type of work they typically do). If a database owns fewer than two assets, fleet benchmarking insights may not be available.

This approach ensures data integrity and provides the most relevant benchmarking comparisons for your fleet.

How does the new distance-based approach work for risk analytics?

We're changing how we predict driver risk. Instead of looking at the last 7 days of driving data, we now look at the last 500 km driven. This could cover up to 60 days of activity.

Why the change?

This helps us make better predictions by considering a longer period of driving data. Here’s how:

1. More accurate predictions: We can now see patterns of driving behavior over a longer time, even if a driver hasn’t driven much lately.
2. Predictions for more drivers: Even if a driver hasn’t driven in a while, we can still provide predictions, benchmarks, and rankings using their past driving data.
3. Consistent predictions: Predictions won't change if there's no driving activity.

This change gives you a more accurate and complete picture of your fleet’s safety by considering more driving data, not just recent activity.