Device management
User Guides and Support Documentation
Accelerometer Data on the GO Device
Learn about accelerometers and how accelerometer data is used in telematics.
Custom Telematics Devices and MyGeotab User Guide
Learn how to integrate custom telematics devices onto the MyGeotab platform using Geotab's Gateway APIs.
Data Sharing User Guide
Data Sharing allows users to collaborate with trusted business partners by sharing their telematics data to other Fleet Management Application databases.
Device Status User Guide
The purpose of the Device Status is to provide information about device health and help you troubleshoot any connectivity issues.
Firmware Release Notes
Learn more about firmware releases and how they may affect your fleet.
Ford Telematics Modem Activation
Learn how to set up an account and add vehicles using the Ford Telematics Modem.
Fuel Transaction Provider (WEX) Setup Process V2.1
Learn how to systematically import WEX fuel card transactions into a MyGeotab database.
Geotab and Toyota/Lexus Integrated Solution Partner Guide and FAQ
Learn how to use the Geotab Integrated Solution for Toyota and Lexus Vehicles available in MyGeotab.
Geotab GO Anywhere Battery-Powered Device
Learn more about the features and technical specifications of the GO Anywhere, Geotab's first generation asset tracker that allows you to maintain visibility over the Telematics Fleet Management Application.
Geotab Returns FAQ
Geotab provides a prepaid return shipping label with each Proactive, Warranty Return, and Technology Replacement RMA replacement order to the E.U., the U.S., Canada, and Mexico.
GO Device Troubleshooting Guide
This document provides information on how to successfully troubleshoot a faulty GO Device.
GO Focus Safety Sensor — Installation and Support Document
This document outlines the installation and setup process for the new Geotab GO Focus tracking device.
GO Telematics Device GPS Precision Summary
Learn more about how a GO telematics device obtains latitude, longitude, altitude, and speed coordinates directly from the applicable GPS chipset (“GPS Chipset”) embedded in the GO telematics device.
GO8 RUGGED Support Document
Learn more about the features and technical specifications of the Geotab GO8 device.
GO9 RUGGED Support Document
Learn about the features and technical specifications of the GO9 RUGGED, a ruggedized telematics device.
GO9 Support Document
Learn more about the features and technical specifications of the Geotab GO9 device.
GO9+ Support Document
Learn more about the technical specifications and features of the GO9+ device, an expandable device with Wi-Fi hotspot.
GO9B Support Document
Learn more about the features and technical specifications of the Geotab GO9B device.
Phillips Connect — MyGeotab User Guide
Phillips Connect asset trackers collect data on location and asset health, as well as driving behavior and fleet productivity with unparalleled asset utilization metrics that drive financial ROI.
TripVision Remote Diagnostics — User Guide
Video Management in MyGeotab — User Guide
The video management features in MyGeotab allow you to seamlessly manage video recordings and cameras for your fleet.