Hi everyone,

I'm trying to find a way to receive an alert whenever a GO device stops communicating with MyGeotab.

I'm not looking for an exception rule based on engine diagnostics or GPS data. Instead, I would like to know if there is a way to configure a notification, rule, or any other native feature that alerts us when a GO device loses communication with the database for a defined period of time (for example, 15 or 30 minutes).

I couldn't find an option for this in the Exception Rules.

Is this possible using native MyGeotab functionality, or would it require an Add-In, API, or another solution?

Thank you in advance!