¿How can I export telematics data from MyGeotab directly to Microsoft Power BI?

Export MyGeotab data to Power BI

Hey <a data-id="1203" data-value="Gus_Rubio10" data-denotation-char="@" href="/user/gus_rubio10" class="text-decoration-none mention">@Gus_Rubio10</a> , Great question! Thank you for asking it in our community. There are a few common reasons why a GO device may fail to read the VIN from a vehicle's computer. I used an AI tool to help compile this answer, so please let me know if anything needs clarification. The GO device reads the VIN by querying the engine ECU over the CAN bus. Whether this succeeds depends on how the vehicle manufacturer implemented that part of the ECU firmware. The most common reasons it fails are: - VIN not programmed in the engine ECU — especially after an ECM replacement, the VIN sometimes needs to be manually re-entered using manufacturer diagnostic software and is often skipped - The ECU returns a manufacturer-internal ID instead of the ISO VIN — some manufacturers store an internal build or calibration number in the VIN register rather than the standard 17-character VIN - ECU security lockout — newer ECU firmware versions on some makes require an authenticated diagnostic session before exposing the VIN. Without it, the ECU ignores the request entirely - CAN bus connection issue — if the device is operating in two-wire mode or is connected to the wrong CAN segment, it has no path to the engine ECU It is also possible a loose installation is causing this issue. its hard to say without looking the specific case but I hope this helps give you some things to look into. If the engine VIN cannot be read automatically, the most reliable workaround is to enter it manually in the device settings in MyGeotab. Please let us know if you have any follow-up questions - happy to help! Have a great day! Eishi FUN

¿Why do some GO9 devices not automatically decode the VIN?

Hello, In the assets section, there is a subsection that displays the total number of assets that are not communicating. As for creating a notification or alert to detect when a GO device stops communicating, I am not sure if that is possible.

Is it possible to create a notification when a GO device loses communication?

Hello, you can use the messaging section, select the driver, and send them a message.

How can I send custom Notifications to a specific user in the Drive app?

Hello. If it is possible to connect the GO device in the bus, I recommend using the following harness: HRN-CW03K3 3-wire harness for GO devices – PWR, GND, IGN.

need to install geotab gps on older bus

When Editing a HOS Log in Canada you can only edit the start time of your  Off duty, Sleeper berth &amp; off duty correct as the drive time is actively controlled the Go9 device in the vehicle correct?

When Editing a HOS Log in Canada you can only edit the start time of your  Off duty, Sleeper berth & off duty correct as the drive time is actively controlled the Go9 device in the vehicle correct?

Hi <a data-id="1390" data-value="HLui-1390" data-denotation-char="@" href="/user/hlui-1390" class="text-decoration-none mention">@HLui-1390</a> , Dane from Whip Around here! We are an integrated marketplace solution specializing in custom DVIR functionality. I saw your post and I think this may be something we can help with. Our app ties the driver inspection to the vehicle itself so multiple drivers can access it for things like yard moves without triggering additional missed inspection alerts. If I can answer any questions, feel free to reach out! My contact information is on my profile.

DVIR missed inspection rule and report issue

Hi everyone,In Wialon, it is possible to convert a route directly into a geofence (zone), which is very useful because you don't have to recreate the entire area manually.Is there a similar feature available in MyGeotab?For example, if I already have a route, can I convert it into a zone/geofence automatically, or is the only option to create the zone manually by adding each point one by one?I'm looking for the most efficient way to create a geofence that follows an existing route.Thanks in advance!

Convert a Route into a Zone (Geofence)

The Location is updating correctly, but the Odometer hasnt been updated in 97 days. I have taken out the geotab, put it back in and it works, but the odometer is not updating.

Hi guys,I'm trying to configure a rule to put assets into business mode for trip categorization purposes. The exception is triggered but the rule itself is not applied. I've set up to put it into business mode in notification tab. All trips are still marked as "uncategorized". Is there an issue because of the Restriced data mode functionality and the business/personal mode logic does not work anymore? Thanks.Kind regards,Matej

Putting assets in Business mode during standard work hours

How do I do this?  If I can't, I need direction on how to get rid of them.  Amazon pulls reports and this doesn't look good.

How do I have a driver accept drive time that is 30 days old?

The new map makes viewing the roads my assets are on almost impossible from a larger screen.We need an option to change it back to the standard google maps view that you had before. 