We have detected some GO Focus units that cause intermittent communication issues with the GO after installation. We want to verify whether the GO Focus might be causing interference with the GO.
We have detected some GO Focus units that cause intermittent communication issues with the GO after installation. We want to verify whether the GO Focus might be causing interference with the GO.
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Hello @danielaramirez-1969 ,
Thank you for asking your question in our community. No this is not something that should be happening and not an issue I am aware of. It is more likely there is something else in the vehicle interfering with the communication. I think your best bet is to bring this up to support so we can look into it more and see what is causing this issue.
I can make a ticket if you would like or you can go through your normal support channel.
Have a good one!
Eishi FUN
Hello @danielaramirez-1969 ,
Thank you for asking your question in our community. No this is not something that should be happening and not an issue I am aware of. It is more likely there is something else in the vehicle interfering with the communication. I think your best bet is to bring this up to support so we can look into it more and see what is causing this issue.
I can make a ticket if you would like or you can go through your normal support channel.
Have a good one!
Eishi FUN