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Trips History | Product Guide

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PauletteGonzalez
Original Poster

Previously, the MyGeotab user guide illustrated how the GO device calculates and represents trips in the trip history module.

(As shown in the image or description)

Description shown earlier in the guide:

A trip ends when the vehicle stops and the engine is turned off. A trip also ends if the vehicle remains stationary for more than 200 seconds (approximately 3 minutes and 20 seconds) with the engine running........

This information has now been removed from the Spanish version of the guide. Users must now find this information in other articles.

Will it be possible to restore this information, or is this a permanent change?


User uploaded image 1


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4 Replies

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EishiFUN
Community Administrator

Hey @PauletteGonzalez ,

Thank you for raising this issue in the community. We apologize for this being removed. This was not intentional and we are working to add it back.

Thank you very much for bringing it to our attention! Please continue to let us know in the community if you see things like this in the future so we can alert the relevant teams.

Have a great day!
Eishi FUN

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Tony_M

Also worth noting that with the change that sets driver changes to end a trip, that graph is out of date now.

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Cristian.hdz.Prime24

Those tools were very helpful; hopefully, they'll be around again

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PauletteGonzalez
Original Poster

Hi @EishiFUN

Thank you so much for the comments🙌

Regards

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