Hi, I wanted to activate facial recognition through gofocus, but it doesn't get saved in the database. Can you help me by letting me know if there's any problem?
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Cristian.hdz.Prime24
Original Poster
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4 Replies
Hey @Cristian.hdz.Prime24 , I am not sure if this is the case but did you happen to sign off on the 'Acknowledgement' prior to saving it?
Cristian.hdz.Prime24
Original Poster
@msmith-8610 hi, Yes, even after signing the acknowledgment, the settings don't save
@Cristian.hdz.Prime24 Ok got it, I am not too sure on this one I would probably open a support ticket but hope it gets figured out.
Cristian.hdz.Prime24
Original Poster
Hi @EishiFUN can you support us
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