Did you miss last week's live webinar Setting Up MyGeotab for ELD Compliance with @JoyB-1751​ ? No worries - you can find a copy of the webinar on the Geotab Community Events page! Joy and @EishiFUN​ were able to answer a lot of the questions that came in live, but we ran out of time so here's a list of the remaining questions that Joy and Eishi will answer throughout the week:If a non-sleeper berth rule set is chosen, can the driver still log sleeper berth but still get the violation alerts? I ask because if the sleeper berth (SB) rule set is chosen, the driver does not get alerts because GT is calculating any over 2-hour off duty/SB entries.Can we use the ELD Settings Validator for non-commercial drivers?For Mexico, is there already a set of rules that can be applied?Can you give an example of why a driver would need access to shared data in the Driver tab?What can I do if I do not want my drivers to have access to other drivers' information?Do all users have access to the ELD Settings Validator?We are getting a lot of unassigned logs when they are moved within the yard. Is there a way to reduce these logs? What happens if I keep yard move on? Will that reduce the number of logs inside the yard? If you have any additional questions, please ask them below! And stay tuned for the next Geotab Community event.

Setting Up MyGeotab for ELD Compliance

One of Geotab's product training experts @ElenaIon-1114​ created this 12-minute video diving into the creation of a dynamic dashboard. The same process can be used to create other dynamic dashboards in your database that will save you time day-in and day-out once built. Watch the video, get inspired, and if you run into any questions or speed bumps while creating your own dashboards, comment below so we can help you out 😁  &gt;&gt;&gt; How to Create Dynamic and Interactive Dashboards &lt;&lt;&lt;

How to create dynamic and interactive reports and dashboards

The Geotab GO Recycle Program provides an eco-friendly way for customers and partners to dispose of their Geotab products and accessories. Now we've made it even easier to do the right thing for the planet - just print the prepaid FedEx label from our website and apply it to your box or envelope for free shipping to one of our R2-certified recycling centers. Available in the U.S. and Canada (excl. U.S. Territories). Together, we can create a more sustainable future. To learn more, visit geotab.com/go-recycling/ 

&lt;p&gt;Geotab GO Recycle Program&lt;&#x2F;p&gt;

Geotab GO Recycle Program

Verizon is sunsetting their 3G CDMA devices on December, 31 2022. All 3G devices that have not been upgraded prior to this date will lose connectivity. Find out how to update your devices here. Contact your Geotab Partner or visit the Verizon News Centre for more information.

&lt;p&gt;Final notice - Verizon 3G CDMA sunset&lt;&#x2F;p&gt;

Final notice - Verizon 3G CDMA sunset

To better support their 4G LTE and 5G networks, Verizon is phasing out (sunsetting) their 3G networks. Geotab GO devices operating on Verizon's 3G network will lose connectivity if not upgraded prior to the December 31, 2022 sunset date. Click here to find out how to upgrade or contact your reseller/partner.Visit Verizon News Centre for more information on the announcement.

&lt;p&gt;Act now! Stay ahead of the Verizon 3G CDMA sunset&lt;&#x2F;p&gt;

Act now! Stay ahead of the Verizon 3G CDMA sunset

To better support their 4G LTE and 5G networks, wireless carriers are phasing out (sunsetting) their 3G networks. Geotab GO devices operating on Verizon's 3G network will lose connectivity if not upgraded prior to the December 31, 2022 sunset date. Click here to find out how to upgrade or contact your reseller/partner.Visit Verizon News Centre for more information on the announcement.

&lt;p&gt;Act now! Stay ahead of the 3G sunset&lt;&#x2F;p&gt;

Act now! Stay ahead of the 3G sunset

The MyGeotab Map and Trips product team is interested in speaking with customers from companies operating railcars, stationary or off-road assets, as we are trying to understand your business and experience better.We invite you to attend a brief session with our Product Team to discuss your thoughts. Please fill out the participation interest form to get started!

&lt;p&gt;Help us improve locomotive mapping in MyGeotab&lt;&#x2F;p&gt;

Help us improve locomotive mapping in MyGeotab

We're pleased to announce that the Geotab Drive mobile app, along with our current GO device offerings, have now successfully completed the Canadian ELD certification process through CSA Group, an accredited third-party certification body. This includes the GO7, GO8, GO9, and GO9+ devices in conjunction with the Geotab Drive mobile app for both Android and iOS devices. In addition, all certified Geotab ELD devices and apps offer the option for variable day start time, not just midnight, a key differentiator for ELD users. For additional information, please refer to the following documents:Guide to Canadian ELD mandateGeotab Drive - Compliance and Implementation GuideBlog

&lt;p&gt;Geotab obtains Canadian ELD certification&lt;&#x2F;p&gt;

Geotab obtains Canadian ELD certification

To better support their 4G LTE and 5G networks, wireless carriers are phasing out (sunsetting) their 3G networks. Geotab GO devices operating on Verizon's 3G network will lose connectivity if not upgraded prior to the December 31, 2022 sunset date. Please click here to find out how to upgrade or contact your reseller/partner.Visit Verizon News Centre for more information on this announcement.

We would love to know more about your experiences using MyAdmin in terms of navigation, flexibility, and features. With your feedback, we'll gain valuable insights to help us drive improvements that matter most to you. Please take a quick moment to complete this short survey.

&lt;p&gt;Attention Geotab Business Partners&lt;&#x2F;p&gt;

Attention Geotab Business Partners

To better support their 4G LTE and 5G networks, wireless carriers are phasing out (sunsetting) their 3G networks. Geotab GO devices operating on AT&amp;T's 3G networks will lose connectivity if not upgraded prior to the February 22, 2022 sunset date.Find out how to get ready here.

Apologies for the late announcement on this topic as it was recently uncovered within our development team. As of MyGeotab release 5.7.2103, the JSON Serializer responsible for parsing API calls has changed to no longer allow single quote (') usage within the call parameters. Integrators should now solely use double quotes (") for this purpose. The expected error result for single quote usage can be found in this post in the Integrator's Hub.The new Serializer logic only accepts property names and string values in double quotes because that format is required by the RFC8259 specification and is the only format considered to be valid JSON.For any questions, please visit this same post within the Integrator's Hub to connect with our SDK experts.

&lt;p&gt;&lt;b style=&quot;&quot;&gt;JSON Serializer Change in 5.7.2103&lt;&#x2F;b&gt;&lt;&#x2F;p&gt;

JSON Serializer Change in 5.7.2103

It's the moment we've all been waiting for... the official breakdown of what's new in the MyGeotab and Geotab Drive 2102 update! Join Anthony Roberts, Customer Success Team Lead, and Kyle Dodsworth, Solutions Specialist, Team Lead, Geotab Community favorite, as they discuss how these updates will effect and ideally enhance your business operations. Sign up here to guarantee you stay up-to-date on the latest new release features.

&lt;p&gt;Wildcard Wednesday: MyGeotab and Geotab Drive 2102 Update&lt;&#x2F;p&gt;

Wildcard Wednesday: MyGeotab and Geotab Drive 2102 Update

In partnership with Together for Safer Roads (TSR), Geotab is challenging its customers to reduce their speed during the UN Global Road Safety Week (May 17-23, 2021), and beyond. Participate in the Road Safety Week Challenge by taking the pledge and watching this video to learn three simple habits for safer driving.

&lt;p&gt;Geotab and TSR Global Road Safety Week Challenge&lt;&#x2F;p&gt;

Geotab and TSR Global Road Safety Week Challenge

Learn how Geotab extendable services enables the creation of multiple paid subscriptions from a single GO device. You can share some or all of your device data with trusted Partners and other organizations to benefit your fleet. Sign up now to hear more about applications of this feature and how you can enable it next Wednesday, May 19th 1pm EST / 10am PST. 

&lt;p&gt;Wildcard Wednesday: Geotab Extendable Services - Benefit Your Fleet &lt;&#x2F;p&gt;

Wildcard Wednesday: Geotab Extendable Services - Benefit Your Fleet

page-user page-user-genevieve-bouchard-1051 template-account-profile page-status-200 theme-harmony user-guest

Company

Title

["administrators"]

A broadcast-only group for customers and resellers to receive monthly and quarterly Map Server Updates in MyGeotab.

Map Server Updates Group

A broadcast-only group for receiving Geotab integrations news and updates!

Integrators Group

The exclusive spot for members of the Geotab Community Insiders Program - users who stand out for their willingness to help others and the Geotab Community mission.

Insiders Group

administrators

We appreciate you following up <a href="/user/ivan-allegre-9898" data-id="9898" data-value="IvanAllegreMM-9898" data-denotation-char="@" class="text-decoration-none mention">@IvanAllegreMM-9898</a>​ ! Your answer might help a future user and that's with this Community is all about 💙

GO FOCUS PLUS Video events not available, shown as &quot;Video Upload Pending&quot;

GO FOCUS PLUS Video events not available, shown as "Video Upload Pending"

Hello, can you help me find out what type of OBD port and harness corresponds to this vehicle: MERCEDES BENZ, SPRINTER CHASSIS CAB, 2025, VIN W1X4K2HZXSN342801

To get total visibility of all driver annotations without clicking into each duty status field, you can use the <a href="https://marketplace.geotab.com/solutions/hos-driver-summary/?utm_campaign=com_com_gb_null&amp;utm_medium=content&amp;utm_source=internal_community" target="_blank">HOS Driver Summary add-in from the Geotab Marketplace</a>. This free add-in provides a consolidated view of driver annotations. Please let me know if this resolves your problem or if you still need support! Have a great weekend,Gen

Total visibility of annotation in MyGeotab

Hey <a href="/user/marco-ciceri-8691" data-id="8691" data-value="mcice-8691" data-denotation-char="@" class="text-decoration-none mention">@mcice-8691</a>​ , I'll double check with our EV Team, but I believe we will need to know the specific Makes, Models and Years of the trucks to be able to accurately answer that question. Do you know any Makes/Models/Years or in general would you like to know if we offer this data for any N3 electric trucks?  Best,Gen Salut <a href="/user/marco-ciceri-8691" data-id="8691" data-value="mcice-8691" data-denotation-char="@" class="text-decoration-none mention">@mcice-8691</a>​, Je vais vérifier auprès de notre équipe dédiée aux véhicules électriques, mais il me semble que nous aurons besoin de connaître la marque, le modèle et l'année exacts des camions pour pouvoir répondre précisément à ta question. Connais-tu des informations sur la marque, le modèle et l'année ? Ou bien, plus généralement, aimerais-tu savoir si nous proposons ces données pour les camions électriques N3 ? Au fait, notre communauté est principalement anglophone pour le moment. J'ai donc utilisé Google Traduction pour te faciliter la tâche et j'ai ajouté une version anglaise de ta question au cas où d'autres utilisateurs souhaiteraient partager leur expérience. Cordialement,Gen

Battery and related information for electric TRUCK vehicles &#x2F; Informazioni sulla batteria e relative informazioni per veicoli TRUCK elettrici

Battery and related information for electric TRUCK vehicles / Informazioni sulla batteria e relative informazioni per veicoli TRUCK elettrici

Hey <a href="/user/edgar-chantes-1748" data-id="1748" data-value="EChan-1748" data-denotation-char="@" class="text-decoration-none mention">@EChan-1748</a>​ ! Happy to help you out! According to the <a href="https://support.geotab.com/en-GB/harnesses/installation/doc/harness-cheat?utm_campaign=com_com_gb_null&amp;utm_medium=content&amp;utm_source=internal_community" target="_blank">Harness Cheat Sheet</a>, Mercedes Benz Sprinters from 2019+ should use the OBDII port if available and a HRN-GS16K22-A in the OBD port. If not available, there is a PSM connection option but it doesn't provide the fault data or EV data and is a more complicated install. That being said, when I looked up your specific VIN in our <a href="https://www.geotab.com/harness-lookup/?utm_campaign=com_com_gb_null&amp;utm_medium=content&amp;utm_source=internal_community" target="_blank">Harness Lookup Tool</a> it didn't show up, so you can also leverage <a href="https://docs.google.com/spreadsheets/d/1jmXo8LlyoMjNCGi8V9a42le6WODAgRWnpYMb_z5BUZI/edit?usp=sharing" target="_blank">this template</a> and email vincheck@geotab.com to be 100% sure before making any purchases. Please let me know if you have any other questions! Warm regards,Gen

Hi Ray! You can find multiple methods for sending the reset password link in this knowledge article: <a href="https://community.geotab.com/s/article/How-to-reset-the-password-of-a-MyGeotab-user-profile" target="_blank">How to reset the password of a MyGeotab user profile</a>  The article above covers several methods for doing this based on your situation and the user/driver. The password reset link is only valid for one hour after it has been sent, so you'll likely need to redo these steps if you already tried and were hoping to have the same email from earlier resent. There are two sections at the bottom of the article "Why am I not receiving a password reset email" and "Important to Know" that are very useful if you're having trouble with this. If that doesn't work, please reach back out to us! Best of luck,Gen

how to resend the MyGeotab password link

Hey Ivan! Great questions and I'm glad to hear your swerved to safety but definitely important for all of us to know why it didn't automatically trigger so I'm going to tag in our GO Focus expert- the brilliant <a href="/user/jaime-lox-1754" data-id="1754" data-value="jlox-1754" data-denotation-char="@" class="text-decoration-none mention">@jlox-1754</a>​ - to see if he can shed some light. It's Friday afternoon so he might not respond until next week though so please be patient with us! If you have any other questions or experiences to add, please do so Jaime has even more context to work with. Have a wonderful weekend! Warm regards,Gen

Questions about &quot;Near Collision&quot; G-Force parameters and automatic detection (GO Focus Plus&#x2F;Pro)

Questions about "Near Collision" G-Force parameters and automatic detection (GO Focus Plus/Pro)

Hey <a href="/user/cherie-rondeau-10621" data-id="10621" data-value="CRond-10621" data-denotation-char="@" class="text-decoration-none mention">@CRond-10621</a>​ ! Welcome to the Geotab Community! I see you asked your question under the "Developer discussions" topic so just wanted to double check before we get you an answer: Are you looking for a way to do this through the SDK or in the MyGeotab UI? Warm regards,Gen

You're very welcome!  It's not on the roadmap as of today, but you can always leave feedback in our <a href="https://community.geotab.com/s/feedback-hub?language=en_US" target="_blank">Feedback Hub</a> and that might change one of these days 😊

LogRecord API

Hey <a href="/user/damion-wright-2062" data-id="2062" data-value="DWrig-2062" data-denotation-char="@" class="text-decoration-none mention">@DWrig-2062</a>​ ! Yes, you are correct the 'tripSearch' filter is not officially supported for the LogRecord object. If you are looking just for a specific trip to do something simple (like populate the coordinates on a map for example), then the filtering method you mentioned is recommended. If you are looking to accomplish a larger goal, you'll likely want to take an entirely different approach so please let us know. Warm regards,Gen

Recent Activity

Setting Up MyGeotab for ELD Compliance

How to create dynamic and interactive reports and dashboards

<p>Geotab GO Recycle Program</p>