Hi everyone, When downloading a requested video from the GO Focus Plus, it appears that the audio track is saved in an independent folder, completely separate from the video file. How can I merge both the video and audio files into a single playback file? Is there a recommended tool or a native method to do this automatically? Thank's in advance!

How to merge separate audio and video files from GO Focus Plus downloads?

Hello, I would like to ask what the IOX Smarter AI camera measurement represents on the GO Focus device (0 = Disconnected, 1 = Connected). I appreciate your support in advance. Best Regards!

What does the IOX Smarter AI camera measurement represents on the GO Focus device (0 = Disconnected, 1 = Connected).

We've had trouble viewing the live video from the cameras, as when requesting the live video, the error message "Video Unavailable" appears.

Have you detected any problems with Mygeotab viewing live video from Go Focus?

Hi Geotab Community!We recently wrapped up our May 2026 edition of the Geotab Community product update webinar series The Road Ahead. Be sure to: 🎥 Visit the Geotab Community Events Page to watch the recording 💬 Read through all of the answers to the questions we were not able to cover live listed below 🙋 Ask any additional questions you might have by commenting on this discussion💬 Q&amp;A Recap📷 GO Focus ProQ: Can other types of Dash Cameras be connected to Geotab or strictly Geotab cameras?A: Currently, only Geotab-provided AUX Cams (as well as SD Cards, as a side note) will work together.Q: Is there a way to dismiss the events if that is not something that is relevant to our company's policies?A: Yes, each event can be manually dismissed. Additionally, the AI will start to learn over time as well.Q: What do you do if you have a driver that has smaller eyes that causes them to get a lot of extra events when they are not really doing anything wrong?A: We look at several different factors in determining the various events—the yaw of one's neck for eyes down/distraction events, or reaction time in the instance of drowsiness, to name a few. In addition, when a driver's Smart Driver ID Facial Template is created, we use it as a baseline.Q: Is the secondary interior cabin capable of angling down to capture a lap belt using AI?A: Absolutely, but typically the standard in-cabin/driver facing lens already has the field of view to capture seat belt events with the highest precision.Q: I currently have a driver who uses his sun visors to block cameras. Will these new cameras possibly detect this?A: While we cannot stop a driver from trying to manipulate or block the camera's lens, we do offer an alert when either the camera, cable, or lens is tampered with.Q: Can we set up the leaderboard for a different period than 1 week, or how do we look back through the weeks?A: The ability to switch time frames will be released soon for leaderboards and trend analysis.Q: Are GO Focus Pro universal mounts for mirror diameters of 6" plus going to be available? (Larger than the planned tube mounts.)A: Answer coming soon!Q: Like harness protocols, will the Pro mounts have a list of recommended vehicle model types for mount size?A: Answer coming soon!Q: Will side AUX cams also do license plate recognition?A: Answer coming soon!Q: Will the trailer link rear camera have the battery option to do security mode on a trailer, when released?A: Answer coming soon!Q: Can we reset parameters on tailgating?A: Answer coming soon!Q: Will the driver ID on the camera be able to restrict drivers starting the vehicle ignition in cooperation with the IOX-Relay (in the same way as the IOX-NFC Reader)?A: Answer coming soon!🛠️ Maintenance, Compliance &amp; ProductivityQ: What is the accuracy of the faults and at what % of risk should I be alerting my drivers?A: We've seen 95%+ accuracy on the faults data, so we feel confident you can depend on it! We would recommend that if you have critical or high severity you alert your drivers.Q: Will we be able to exclude non-DOT related inspections from the DOT inspections in the database/reporting?A: Yes, that functionality will be available.Q: Will drivers be able to upload pictures during pre-trip (i.e., without defects) to show the vehicle has no body damage?A: Yes, that functionality will be available.Q: Will we be able to enter in work done by VMRS code as well as part name? (Ex. Drive Tire Recap VMRS: 017-001-012)A: Answer coming soon! 

The Road Ahead: GO Focus Pro, Ace, Trips, Work Orders, Utilization &amp; Compliance Enhancements

The Road Ahead: GO Focus Pro, Ace, Trips, Work Orders, Utilization & Compliance Enhancements

Hi Geotab Community, I have some questions regarding the event configuration for the GO Focus Plus/Pro cameras, specifically concerning the "Near Collision" event.While reviewing the "Geotab Video - GO Focus Plus/Pro Triggers &amp; Thresholds" document, I noticed this event triggers based on negative G-Force (deceleration) levels:Low: -0.65GMedium: -0.45GHigh: -0.30G I recently experienced two instances on the road where another vehicle dangerously cut in front of me, resulting in a near miss. In both cases, I had to swerve to avoid them instead of braking hard. The camera did not detect these incidents automatically. Fortunately, I was able to press the manual record button in time, and the video was saved successfully.I have a few questions for the experts here: How should these G-Force levels be interpreted in practice? I understand it relates to braking force, but does the camera rely solely on the accelerometer (specifically harsh braking/negative Gs), or does it also use machine vision/ADAS to detect the actual proximity of the vehicle that cut in?Why didn't the camera detect it automatically? If a vehicle cuts in but the driver swerves or doesn't brake hard enough to hit that specific negative G-Force threshold, does the "Near Collision" event simply fail to trigger? Does the system account for lateral G-force from swerving in these near-miss scenarios?What sensitivity or configuration do you recommend? My goal is to automatically capture these types of scenarios (vehicles cutting off or crossing dangerously) so we don't have to rely on the driver pressing the manual button during a stressful moment. Any advice, documentation, or shared experiences would be greatly appreciated. Thanks in advance!

Questions about &quot;Near Collision&quot; G-Force parameters and automatic detection (GO Focus Plus&#x2F;Pro)

Questions about "Near Collision" G-Force parameters and automatic detection (GO Focus Plus/Pro)

Hey Geotabbers! I've been testing the GO Focus Plus camera over the past few weeks, and I've recently run into a slight issue. The physical button meant for manual recording only seems to work maybe 1 or 2 times per trip and sometimes not at all. Previously, it was working normally without any issues. Has anyone else encountered a similar problem? Could this be related to the device's storage/memory or a specific configuration setting? Thanks in advance for your help!

GO Focus Plus - Physical recording button working inconsistently

Hi community! I've been testing some custom rules with the GO FOCUS PLUS camera and I've noticed an intermittent issue. Sometimes the event is captured correctly, but other times (about 50/50), when I try to view the video evidence, it displays the following message: "No sensor items selected for display." Does anybody know why this happens only on certain events? Also, how can I select a sensor item for display to resolve this? Thanks in advance!  

GO FOCUS PLUS: &quot;No sensor items selected for display&quot; error on video events

GO FOCUS PLUS: "No sensor items selected for display" error on video events

Hey Community! ​  I've been using a Go Focus Plus camera and I've noticed that sometimes, mostly for events during short trips (&gt;50 meters and about 60 seconds), I can't review the video evidence on myGeotab. ​  The events have been stuck as "Upload Pending" for over 24 hours. During that time, I've been using the vehicle and even tried leaving it turned on for about 20 minutes to let the videos finish uploading, yet none of those events became available afterward. ​ Has anyone encountered a similar issue? If so, how did you manage to get the event videos? Thanks! 

GO FOCUS PLUS Video events not available, shown as &quot;Video Upload Pending&quot;

GO FOCUS PLUS Video events not available, shown as "Video Upload Pending"

We have detected some GO Focus units that cause intermittent communication issues with the GO after installation. We want to verify whether the GO Focus might be causing interference with the GO.

Can a GO Focus cause intermittent issues on a GO device that is not a GO9LTETEF?

Hey Community,  Does anyone have any documentation on using the GO Focus Plus camera as an NFC reader? I'm thinking there's not much to it that the camera just needs to be 'Online' but just making sure I'm not missing anything. Thanks!

Go Focus Plus Camera&#x2F;NFC Reader

Go Focus Plus Camera/NFC Reader

Can GO Focus plus detect DMS events if the driver is wearing sunglasses?

Hello community,I'm reaching out with a few questions regarding the GO Focus cameras.I noticed they are installed to the GO device in the same way as IOX expansions. My questions are the following: What is the maximum number of IOX devices that can be connected (not counting the camera)? I understand that up to 5 IOX expansions can be connected; if so, does the camera count as one of those IOX units?Additionally, I understand that in installations with more than one IOX, the camera should be the last one in the daisy chain. Does the GO Focus function as the termination shunt?I appreciate your comments and feedback.