Currently, GO Focus videos are downloaded in two separate files (one for video and one for audio). Geotab plans to implement an option in the future to choose whether you want the files separate or combined, although there's no set date for this update yet.

Why do Go Focus video download with the audio separate?

Hi <a data-id="6175" data-value="DONG-6175" data-denotation-char="@" href="/user/dong-6175" class="text-decoration-none mention">@****-6175</a> The exceptions directly depend on the configuration of the rules and are only considered applied events, whereas in risk management it covers all events

What is the difference between idling time (risk management) and idling time (exceptions)?

Is there a signal loss alert in MyGeotab?

I want to know which rules trigger the beeps on the GO device.

Is it possible to get a report that tells me which MyGeotab rules have active driver alerts (beeps)?

I have devices that don't give g-force measurements and are driving.

Why don't I have G-force measurements from the GO device accelerometer? What kind of errors are related to this behavior?

I applied a bulk accelerometer reset parameter via SDK and I want to know if the reset was applied to the device.

Is there a way in MyGeotab to know if the accelerometer reset was successful?

I need a report that tells me if the exception rules are linked to any reports within My Geotab.I need to know which rules are being used.

Is it possible to know if an exception rule is linked to MyGeotab reports?

I have created zones in Mygeotab and I want to know the average speed at which the units drive within them.    

Is it possible to measure the average speed within a zone?

In my database I have parameters for disable VIN and accelerometer reset, but I want to know which units have the parameter active.    

How can I get a list of devices with an active custom parameter?

I am reviewing a unit's idling time for the same period; however, the risk management shows a longer idling time, whereas the exception report indicates a shorter duration.

When I download videos from the platform, they come without audio.

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I want to know which rules trigger the beeps on the GO device.

I have devices that don't give g-force measurements and are driving.

Hi <a href="/user/mary-gallwey-1419" data-id="1419" data-value="MGall-1419" data-denotation-char="@" class="text-decoration-none mention">@MGall-1419</a>​ . You can add them in the "People" section, then "Users and Drivers."Click the "Add User" button. It's important to activate the user as a driver. Kind regards.

how to add a new driver to MyGeotab

I applied a bulk accelerometer reset parameter via SDK and I want to know if the reset was applied to the device.<img src="/forum/plugins/gcs-uploads/files/069Pd000010tGBpIAM.png" alt="image" />

I need a report that tells me if the exception rules are linked to any reports within My Geotab.I need to know which rules are being used.

I have created zones in Mygeotab and I want to know the average speed at which the units drive within them.

Hi! <a href="/user/eishifun" data-id="1044" data-value="EishiFUN" data-denotation-char="@" class="text-decoration-none mention">@EishiFUN</a>​  Thanks for the reply, the code was helpful. I'm also sharing a modified code that helped me summarize which units have the parameter active: api.call("Get", {  typeName: "Device"}, function(devices) {  var targetDescription = "Reset Accelerometer Calibration On Power Up";  var results = [];   devices.forEach(function(device) {    // Buscamos dentro del arreglo customParameters si existe el objeto con esa descripción    if (device.customParameters &amp;&amp; Array.isArray(device.customParameters)) {             var hasParam = device.customParameters.some(function(param) {        return param.description === targetDescription &amp;&amp; param.isEnabled === true;      });       if (hasParam) {        results.push({          Nombre: device.name,          SerialNumber: device.serialNumber,          ID: device.id,          VIN: device.vehicleIdentificationNumber || "N/A"        });      }    }  });   console.log("--- REPORTE DE CALIBRACIÓN DE ACELERÓMETRO ---");  console.log("Dispositivos analizados: " + devices.length);  console.log("Dispositivos con el parámetro activo: " + results.length);  console.log("----------------------------------------------");   if (results.length &gt; 0) {    // Generar formato CSV para copiar    var csv = "Nombre,SerialNumber,ID,VIN\n";    results.forEach(function(r) {      csv += '"' + r.Nombre + '","' + r.SerialNumber + '","' + r.ID + '","' + r.VIN + '"\n';    });     console.log("COPIA EL SIGUIENTE TEXTO PARA EXCEL:");    console.log(csv);  } else {    console.log("No se encontraron dispositivos con este parámetro habilitado.");  }}, function(error) {  console.error("Error en la API:", error);}); Regards.

Recent Activity

Why do Go Focus video download with the audio separate?

What is the difference between idling time (risk management) and idling time (exceptions)?

Is there a signal loss alert in MyGeotab?