Hey @JGrat-2068​,

Unfortunately this is probably too complex (for me at least) to try to diagnose over the Geotab Community. If you want to set up a meeting to talk through what's happening though, I'd be happy to look at it. We offer custom software development services too so we could look at fixing this temporarily and rebuilding it for you too. For the API version, I think you're referring to the API Adapter which is on version 3, but the API is still v1 so you're not using an out of date API or anything currently. If you want to set something up, just send me an email tucker@bluearrowmail.com and we can schedule something for early next week. If this is a true emergency and you need to talk before the weekend, we can set something up today before the end of the day too, just let me know.

Thanks,

Tucker

I'll give you an email but i'm open to anyone willing to look at this, i am thinking they suddenly deprecated something. I have a ticket in with support but they don't know what to do currently and are escalating it a second time. https://my.geotab.com/apiv1/ --- Version 11.89.274 is what we're using.

 Also for reference, i know many people assume most users are on the Opensource API Adapter, but we are not. We integrated to Geotab with a custom solution a few years before the Adapter became available, and it is using Datamodel 1 which is being sunset around december with a 6-12 month grace period from my understand, but from what I gather, we'd only need to swap out the API end points we are requesting data from to fix up what we use if we don't replace it.