Skip to main content
Support Center
Help ArticlesAcademyCommunity
HomeCommunityHardwareGO FocusDuration of events recorded with Go Focus Plus

Duration of events recorded with Go Focus Plus

Solved
Hardware
GO Focus
M
M
misamc-2044
Original Poster

Hello! When I create a rule in myGeotab that requires video evidence with the Go Focus Plus, when I select the option to obtain video evidence of the event, a message appears indicating that the GFP automatically sets the video length based on the duration of the event and does not consider the media upload settings.

 

Just to understand this, if there is an exception with a very long duration, is the entire event recorded and sent, or is only part of the evidence considered? And in the case of shorter events, such as rough driving, is the event duration reduced only to the time of the exception? Considering that these are very short-lived events.

 

Thanks in advance for the information!

4
Join the conversation

You need to be logged in to reply to this post and participate in the Geotab Community discussions.

Top Answers

C
C
choch-2052

Hi @misamc-2044​,

 

Thanks for your questions. Here are the answers

 

Hello! When I create a rule in myGeotab that requires video evidence with the Go Focus Plus, when I select the option to obtain video evidence of the event, a message appears indicating that the GFP automatically sets the video length based on the duration of the event and does not consider the media upload settings.

→ There is only a pre-defined fixed duration for now. This will change in an upcoming firmware update, but I don't have an ETA right now.

 

Just to understand this, if there is an exception with a very long duration, is the entire event recorded and sent, or is only part of the evidence considered? And in the case of shorter events, such as rough driving, is the event duration reduced only to the time of the exception? Considering that these are very short-lived events.

→ Today, there are standard event lengths with a cooldown period. This behavior will be updated in the future, but I don't have an ETA for that either.

 

 

 

Best Answer

4 Replies

E
E
EishiFUN
Geotabber

Hey @misamc-2044​ ,

 

Thank you for asking your question in our community. I wanted to let you know you should have a response from one of our GO Focus engineers soon. I just didnt want you to think you were being ignored. Sorry for the delay in getting back to you on this one!

 

Have a great day!

Eishi FUN

M
M
misamc-2044
Original Poster

Hi @EishiFUN​!

 

Thank you so much for your attention and follow-up! I'll be attentive to any information you can share with us.

 

Best regards!

C
C
choch-2052

Hi @misamc-2044​,

 

Thanks for your questions. Here are the answers

 

Hello! When I create a rule in myGeotab that requires video evidence with the Go Focus Plus, when I select the option to obtain video evidence of the event, a message appears indicating that the GFP automatically sets the video length based on the duration of the event and does not consider the media upload settings.

→ There is only a pre-defined fixed duration for now. This will change in an upcoming firmware update, but I don't have an ETA right now.

 

Just to understand this, if there is an exception with a very long duration, is the entire event recorded and sent, or is only part of the evidence considered? And in the case of shorter events, such as rough driving, is the event duration reduced only to the time of the exception? Considering that these are very short-lived events.

→ Today, there are standard event lengths with a cooldown period. This behavior will be updated in the future, but I don't have an ETA for that either.

 

 

 

Best Answer
M
M
misamc-2044
Original Poster

Thank you so much for your reply @choch-2052​ !

 

Best regards!

Still have questions?
Learn with AcademyBrowse documents