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Retrieving a video recording in MyGeotab

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MyGeotab
Other/General
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WHutc-8222
Original Poster

Edited by EishiFUN

How can I retrieve a recording from days past? Looking to see what a driver was doing at certain stops.

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Top Answers

M
M
misamc-2044

Hello! The manual for extracting Surfsight videos from MyGeotab contains the following steps:

 

Surfsight plugin via the Recordings area:

 

  1. From the Surfsight plugin, go to the Recordings area.
  2. Find the desired vehicle in the Recordings window.
  3. In the More actions column, click Timeline.
  4. Select the date, camera, and time zone.
  5. Click Download.
  6. Select time:
    1. Manually enter the desired start time in HH:MM:SS format.
    2. Alternatively, click the Clock icon and select the correct time.
  7. Choose the download quality: Normal quality: Offers faster transmission and reduced data usage with lower frame rates. High quality: Provides slower transmission but at the recorded frame rates with higher data usage.
  8. Specify the video duration by adjusting Seconds before and Seconds after the selected time.
  9. Click Prepare download.
  10. Click Download Now.

 

Attached is the source of the information shown, which includes other camera usage scenarios that may be helpful: How to view, download and troubleshoot videos and recordings

 

Additionally, considering that you want to monitor certain stops, it might be a good idea to verify that these stops are available for recording, since the camera, depending on the settings, stops recording after a certain duration with the vehicle stopped. :)

Best Answer

1 Reply

M
M
misamc-2044

Hello! The manual for extracting Surfsight videos from MyGeotab contains the following steps:

 

Surfsight plugin via the Recordings area:

 

  1. From the Surfsight plugin, go to the Recordings area.
  2. Find the desired vehicle in the Recordings window.
  3. In the More actions column, click Timeline.
  4. Select the date, camera, and time zone.
  5. Click Download.
  6. Select time:
    1. Manually enter the desired start time in HH:MM:SS format.
    2. Alternatively, click the Clock icon and select the correct time.
  7. Choose the download quality: Normal quality: Offers faster transmission and reduced data usage with lower frame rates. High quality: Provides slower transmission but at the recorded frame rates with higher data usage.
  8. Specify the video duration by adjusting Seconds before and Seconds after the selected time.
  9. Click Prepare download.
  10. Click Download Now.

 

Attached is the source of the information shown, which includes other camera usage scenarios that may be helpful: How to view, download and troubleshoot videos and recordings

 

Additionally, considering that you want to monitor certain stops, it might be a good idea to verify that these stops are available for recording, since the camera, depending on the settings, stops recording after a certain duration with the vehicle stopped. :)

Best Answer
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