Why has the Remove USER been moved into the Manage user dropdown box, where you unlock a user? Now, when trying to unlock someone, I keep almost deleting a user. Why have extra steps been added to my daily routine? This does not make sense, and I want to know why it was done. I want to hear from the people who thought this would be a good idea.
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Hello @MKury-5559 ,
Thank you for bringing this up in our community. I believe this change was due to our initiatives to simplifies different headers and toolbars across MyGeotab. This is valuable feedback and something our product team should be made aware of from real users of MyGeotab. I would suggest giving feedback to our Feedback Hub. This way our product managers and designers can understand the challenged with the new update.
Please let us know if you have any other questions. We are here to help.
Have a great day!
Eishi FUN
Hello @MKury-5559 ,
Thank you for bringing this up in our community. I believe this change was due to our initiatives to simplifies different headers and toolbars across MyGeotab. This is valuable feedback and something our product team should be made aware of from real users of MyGeotab. I would suggest giving feedback to our Feedback Hub. This way our product managers and designers can understand the challenged with the new update.
Please let us know if you have any other questions. We are here to help.
Have a great day!
Eishi FUN
This is where I was told to give my feedback, and it would be addressed. Clearly, I have been misinformed again.
Hello Michael,
It was a pleasure speaking with you today!
As promised, I wanted to share the official guide on how to submit your product feedback directly to our team. Once you submit it through this channel, a representative from the Geotab Product Feedback team will review it and should contact you directly with any updates:
? Geotab Community: How to Submit Product Feedback
I will keep this case open for now in the event that you have any additional questions or need anything else. If I don't hear back from you within the next 3 business days, I will go ahead and mark this case as resolved.
Thank you again, and have a wonderful rest of your day!
Check out our new live customer trainings here
Regards,
Shuang Li
Technical Support Relationship Specialist
You came to the right place the feedback Hub is in the community but you choose the ask a question button which posted a question to our open forums. If you go to this page you will see a "New" button where you can submit a feedback hub submission: https://community.geotab.com/s/feedback-hub
Let us know if you have any other questions! Always happy to help.
Edited by EishiFUN
Thank you for the clarification.
Michael Kury | Fleet Manager