I have a customer who is wondering what other clients are using for their driver behavior parameters for off-road rock trucks. Specifically in a mining functionality. They are curious if there are any industry benchmarks or performance metrics that they may be using. They would like to develop within their program but ensure that they are using meaningful and appropriate metrics.

Off Road Rock Trucks

Hi, I have detected a trip associated with the wrong driver. When reviewing the audit log, I noticed that Geotab Video assigns the driver to the trip but the name is wrong. How can I mitigate this type of error?

how a driver is associated with a trip through gofocus

The only way to do this is to use a custom report. You'll need to set the report look at the last hour's worth of data, set it to run as often as possible, and then change the SendReport field in the report template to use a formula that will resolve to True only if there are 3 exceptions or more. This way it'll only send the report if there are 3 exceptions in an hour and ignore it if there aren't 3 exceptions. So for example, set the report to run like this: <img class="ql-image" src="/forum/plugins/gcs-uploads/files/1786418529508-2026-08-11-12_43_33-custom-report-_-mygeotab-original-profile-mozilla-firefox.png"/> And then set the SendReport field to something like:<pre data-language="plain">=IF(COUNTA(A12:A14)&gt;3,TRUE,FALSE)</pre>

Over Speed ALert - 3 times

Hi thanks for your comments. The issue we have is that when we installed a camera, it already appeared associated, so since we have several databases, we would look for it in myadmin and disassociate it.

Is there any way to identify the GoFocus cameras already installed?

<a data-id="1351" data-value="CristianHernndez-1351" data-denotation-char="@" href="/user/cristianhernndez-1351" class="text-decoration-none mention">@CristianHernndez-1351</a> I just tested this on my test database and bulk editing the speed limit warning worked on all of them, both turning it on and off.

turn off the speed limit proximity beeps

<a data-id="1748" data-value="EChan-1748" data-denotation-char="@" href="/user/echan-1748" class="text-decoration-none mention">@EChan-1748</a> The GO10 device has a &quot;Last Gasp&quot; ability but the GO9 doesn't, the GO9 just turns off when the power is removed (providing you're not using an IOX-Battery).

GO9 survival time without battery power

<a data-id="9561" data-value="DRich-9561" data-denotation-char="@" href="/user/drich-9561" class="text-decoration-none mention">@DRich-9561</a> When I add a new asset into MyGeotab database, the odometer field is blank so I have to enter the reading manually. That could be why it's only displaying the odometer reading. Is the harness the correct one for the year model of the F450 &amp; could it possibly be classified as a 'heavy-duty' vehicle given the size (different harness)??? I found this on support page. https:&#x2F;&#x2F;support.geotab.com&#x2F;en-GB&#x2F;harnesses&#x2F;installation&#x2F;doc&#x2F;harness-identify I'm sure they'll publish more info - might pay to submit a feedback form as well 🙂 Goodluck.

Newly installed GO10 device not activating

Hey <a data-id="1351" data-value="CristianHernndez-1351" data-denotation-char="@" href="/user/cristianhernndez-1351" class="text-decoration-none mention">@CristianHernndez-1351</a>, Here's the Quick Start Guide &amp; Support doc that might help. https:&#x2F;&#x2F;docs.google.com&#x2F;document&#x2F;d&#x2F;1W7N59YsG2WHRSpIml4yR4g0OR5Y4KP8IopptfWBsjBY&#x2F;edit?tab=t.0#heading=h.v6im158tkzh https:&#x2F;&#x2F;docs.google.com&#x2F;document&#x2F;d&#x2F;1-Ph0K3vgmKKbljfVWNfoNRejjfydsa9uw6dZpA4A0jM&#x2F;edit?tab=t.0#heading=h.z3ivftyjjrfi

GO Anywhere Plus

Hi <a data-id="1203" data-value="Gus_Rubio10" data-denotation-char="@" href="/user/gus_rubio10" class="text-decoration-none mention">@Gus_Rubio10</a> Maybe this will help: https:&#x2F;&#x2F;support.geotab.com&#x2F;go-devices&#x2F;doc&#x2F;go-anywhere-plus

Hi <a data-id="1203" data-value="Gus_Rubio10" data-denotation-char="@" href="/user/gus_rubio10" class="text-decoration-none mention">@Gus_Rubio10</a> , great question thank you for asking it here in our community! The Geotab Data Connector officially supports the following tools: Microsoft Power BI, Microsoft Excel (via Get Data&#x2F;Power Query), and Tableau. Looker Studio is not on the officially supported list. That said, the connector uses an OData connection, so it may technically work with other tools that support OData — but those tools haven't been officially tested and wouldn't be eligible for support if you run into issues. For full details, the Geotab Data Connector documentation (https:&#x2F;&#x2F;support.geotab.com&#x2F;help&#x2F;mygeotab&#x2F;industry-and-advanced-features&#x2F;geotab-data-connector&#x2F;geotab-data-connector) has a complete breakdown of supported tools and how to connect them. Feel free to reach out if you have any other questions. We are here to help. Have a great day! Eishi FUN

Geotab data connector

Hi <a data-id="6175" data-value="DONG-6175" data-denotation-char="@" href="/user/dong-6175" class="text-decoration-none mention">@****-6175</a> The exceptions directly depend on the configuration of the rules and are only considered applied events, whereas in risk management it covers all events

What is the difference between idling time (risk management) and idling time (exceptions)?

Hello <a data-id="10763" data-value="User-10763" data-denotation-char="@" href="/user/user-10763" class="text-decoration-none mention">@User-10763</a> , Thank you for asking your question in our community. I am sorry to hear you have been running into this issue! I will be happy to help you troubleshoot this. The &quot;high volume of failed video upload&quot; message on the Cameras page is typically a connectivity issue. The GO Focus camera uses its own built-in SIM card for cellular connectivity and uploads footage directly to the cloud. When the vehicle is operating in areas with poor or no cellular signal, uploads will fail and this health status will appear. To answer your specific questions: Will re-calibration help? No — calibration on GO Focus cameras is for the ADAS sensors (accelerometer), not related to video upload connectivity. Re-calibrating won't resolve upload failures. Is it only because of cell coverage? Cellular signal is the most common cause, but it's also worth checking that the camera is powered on and healthy — check the camera's LED status and look for any engine faults in the database that might be affecting power to the device. Will the videos eventually upload? Yes. The camera stores footage locally on its SD card when connectivity is unavailable and will automatically upload it once it returns to an area with sufficient cellular signal. So the footage is not lost — it just needs connectivity to sync. If the camera continues to show failures even in areas with good signal, that would be worth opening a support ticket to investigate further, as it may indicate a deeper issue with the device. Feel free to reach out if you have any other questions — we are here to help. Have a great day! Eishi FUN