Hey <a data-id="8083" data-value="mdevol" data-denotation-char="@" href="/user/mdevol" class="text-decoration-none mention">@mdevol</a> , Thank you for asking your question in our community. I found some information from an AI tool about this but wasn't confident in the answer it gave. I want to check with our team to see before saying anything here. This is something maybe <a data-id="1087" data-value="TuckerBA-1087" data-denotation-char="@" href="/user/tuckerba-1087" class="text-decoration-none mention">@TuckerBA-1087</a> or <a data-id="1145" data-value="LPPapillon-1145" data-denotation-char="@" href="/user/lppapillon-1145" class="text-decoration-none mention">@LPPapillon-1145</a> has experience with they may be able to share some information about as well. If they are busy or unable to help I will follow up as soon as I have confirmation from our team. Thank you for your patience while I look into it. Have a good one! Eishi FUN

GetFeed call never reaches max version

<a data-id="1351" data-value="Cristian.hdz.Prime24" data-denotation-char="@" href="/user/cristian.hdz.prime24" class="text-decoration-none mention">@Cristian.hdz.Prime24</a> Yup I sure did, the team members I added to receive the notification then started getting notifications for all vehicles not just those assets assigned to their group.

Rule notifications/Asset allocations

It's not possible to select specific days of the week directly in the standard automation settings. To do this, you need to customize the Excel report template (like the Trip Summary) using formulas to filter only Saturdays and Sundays, and then upload that custom template to MyGeotab for scheduled sending.

MyGeotab Week-end Report automation

Hello <a data-id="7817" data-value="asauc-7817" data-denotation-char="@" href="/user/asauc-7817" class="text-decoration-none mention">@asauc-7817</a> , Thank you for asking your question in our community. I did see some of these error codes coming up not too long ago but they are all that common s thats probably why the documentation is limited on it. Fault code 155 is associated with an invalid opcode reset. This means the GO device reset after its firmware encountered an invalid instruction. Because it happened only once and the device is still working normally, this does not by itself indicate a hardware failure or require an RMA. The device appears to have recovered successfully. I recommend monitoring it for now. If the fault repeats, the device stops communicating, or other symptoms appear, please contact your reseller or Geotab Support for further investigation. Please let us know if you have any other questions. Hope that helps! Eishi FUN

FAULT 155

Hey <a data-id="1143" data-value="DFenn-1143" data-denotation-char="@" href="/user/dfenn-1143" class="text-decoration-none mention">@DFenn-1143</a>, Can you go into more detail about exactly what you're trying to do? If you have a list of serial numbers and you need to know if each one is a GO Device or a different device type, then you can do it with this <a href="https://developers.geotab.com/myGeotab/runner/index.html?script=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&amp;lang=js&amp;ex=__custom__" target="_blank">API request</a> in the runner, just copy paster the serial numbers in 1 at a time and hit &quot;Run&quot;. The result will show up on the right and it will tell you what the <a href="https://developers.geotab.com/myGeotab/apiReference/objects/DeviceType/index.html" target="_blank">deviceType </a>is. If you need more than that, let me know and I can help you with it. Thanks, Tucker

How to identify GO Devices with the C# SDK?

Thank you. Did yours start working? I resent the invitations just now. Will wait to see if they receive them.

Verification Emails

For the Surfsight AI-12 cameras purchased through Geotab's ********* program, the provider that manages the data plan and airtime is Twilio, using their Twilio Super Micro SIM card.

air service provider

<a data-id="12035" data-value="davemurray" data-denotation-char="@" href="/user/davemurray" class="text-decoration-none mention">@davemurray</a> Hey no problem. I see this happen all the time where somebody accidentally puts this on one of the rules and then you are like who keeps adding these vehicles to this random group for no reason 😂. I know it is pain to look through all of the rules but I am glad you were able to find it and resolve this issue. Good thing you came to the community! We will be happy to help you anytime you need it. So feel free to reach out anytime!

Groups being added to assets 'by itself'.

<a data-id="1969" data-value="danielaramirez-1969" data-denotation-char="@" href="/user/danielaramirez-1969" class="text-decoration-none mention">@danielaramirez-1969</a> thank you so much &lt;3

MyGeotab database deactivation?

Hello <a data-id="12027" data-value="jasonallen" data-denotation-char="@" href="/user/jasonallen" class="text-decoration-none mention">@jasonallen</a> , Thank you for reaching out to the community about this. I wanted to share this form for you or others looking to get their solutions added to the marketplace: <a style="color:#1f1f1f;background-color:#ffffff" href="https://docs.google.com/forms/d/e/1FAIpQLSeulgb8VZkxV7NLmfktH7oUjx9hYaJVM1Q_Lwj2f7IlAeSTsA/viewform" target="_blank">Marketplace Partner Intake Form</a> Another way to get into contact with our marketplace team is to email: marketplace@geotab.com I brought up your situation to our marketplace team and our head of marketing asked me to connect you with him. You can reach out to him at vincenthofmann@geotab.com Please feel free to reach out if you have any question in the future. We are always happy to help! Have a great day! Eishi FUN

Geotab Marketplace contact

To figure out when a device was offline, you can check the following logs in MyGeotab: 1. Log and collision data: Go to Activity &gt; Log and collision data. 2. Radio access technology: Look for the 'Radio access technology' diagnostic. Changes in these logs or long periods without GPS&#x2F;engine updates while the vehicle is in use indicate disconnections. 3. Engine faults: Look for faults like 'Backfill pending' or 'Telematics device fault,' which can be recorded when the device loses communication.

How can I see a history of when a GO device goes offline?

<a data-id="12000" data-value="michaelhanson" data-denotation-char="@" href="/user/michaelhanson" class="text-decoration-none mention">@michaelhanson</a> got it.