Voyager Fuel Transaction Setup Process
Support Document
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This document outlines the setup process required to systematically import Voyager fuel card transactions into a MyGeotab database.
Setup Process
Table of Contents
Introduction
This document outlines the setup process required to systematically import Voyager fuel card transactions into a MyGeotab database.
! IMPORTANT: Clients must work directly with their Voyager Account Manager to have their Voyager account added to the daily data feed with Geotab. The database configuration in the Fuel Provider Add-In & Mismatch Fuel Report is required and should be requested through the Geotab Support team.
Voyager setup process
This section outlines the timeline of adding Voyager integration to a database.
Request to add transaction to the Geotab file
- Contact the Voyager Relationship Manager or Voyager Customer Service team. For accounts handled through a Voyager partner, contact your fuel card Account Representative.
- Customers must sign the Voyager Data Release Form to authorize U.S. Bank to release fuel transaction data to Geotab. For accounts handled through Voyager partner, contact your Account Representative.
✱ NOTE: Voyager relationship manager, customer service representative or your Voyager partner account representative will notify you when fuel transaction data is ready for integration into Geotab.
- Register VINs for each vehicle with Voyager.
✱ NOTE: If the VINs are not associated with the card numbers, then the transactions will not be matched with the correct asset telematics device. This is the most common reason for ‘not assigned’ mismatched fuel transactions.
Enter Account ID on the Fuel Transactions page
! IMPORTANT: You may complete your fuel card integration setup in the Fuel Transactions page after completing Step 1. Disregard steps 2 and 3 in the above documents if you have enabled the Fuel Transactions feature under Beta Features.
! IMPORTANT: Some fuel cards may not be supported by the standard integration. For confirmation, reach out to your fuel card provider to verify whether they have a supported integration with Geotab for your product.
Once you have completed the steps listed on the above setup documents, navigate to Fuel and Energy on the left-hand menu, click Fuel Transactions, and then select Fuel card integration to enter your account number and choose the appropriate provider.
Allow a few days for the data to populate onto the page. If the data is not populating after this period, check with your provider to ensure the data is being shared with Geotab and confirm your account number.
