Introduction

In today's interconnected world, data often transcends geographical boundaries. However, regulations and compliance requirements don't. Recognizing the importance of data control, Geotab offers robust data residency features that allow you to manage the location where your telematics data is stored.

This guide provides a comprehensive overview of Geotab's data residency features, their benefits, limitations, and answers to common questions.

What is data residency?

Data residency refers to the physical or geographical location where data is stored (also referred to as “data at rest”). Geotab's data residency features enable you to choose where your telematics data is stored, providing greater control and ensuring compliance with regional regulations.

Key features

Jurisdictional control

Data residency refers to the physical location where data is stored at rest. With our new features, customers can now choose from a range of geographic locations for their data storage, including:

1. USA
2. Continental USA (for public and federal agencies with access restrictions)
3. Canada
4. European Union
5. Australia
6. Brazil
7. Singapore (Southeast Asia)

Compliance

Confidently manage your data within specific geographical boundaries to meet your compliance needs.

Benefits

1. Meet Regulatory Requirements: Address legal and compliance obligations by keeping your data within specific jurisdictions.
2. Enhanced Data Security: Maintain greater control over your data and its protection.
3. Peace of Mind: Gain confidence that your data is stored in accordance with your chosen regional regulations.

Limitations

1. Scope: Data residency applies only to telematics data at rest within the following Geotab environments: Gateway, MyGeotab, and Geotab's Data Warehouse.
2. Exclusions: Data in transit and data from G06 and older devices are not included.
3. Post-Registration Changes: Changing the chosen jurisdiction after registration is not currently supported.
4. Future Products: New products and features may not be immediately included in the scope of data residency.

Frequently asked questions

General

Q: Which geographic locations can I choose for my data storage?

A: You can select from the following locations:

1. USA
2. Continental USA
3. Canada
4. European Union
5. Australia
6. Brazil
7. Singapore (SE Asia)

Q: What data is included in Geotab's data residency features?

A: Data residency applies to telematics data at rest within the following Geotab environments: Gateway, MyGeotab, and Geotab's Data Warehouse.

Q: What data is not included in Geotab's data residency features?

A: Data in transit and data from GO6 and older devices is not included. In addition, data from future products and features may not be immediately included.

Compliance

Q: How does Geotab's data residency align with global regulations like GDPR or CPRA?

A: Geotab's data residency features are designed to help customers comply with global data protection regulations. For specific legal guidance, consult with Geotab's legal team or refer to relevant legal documentation.

Q: How does Geotab ensure my data remains within the selected jurisdiction?

A: Geotab maintains dedicated servers in each supported jurisdiction. Your data is stored and processed on the servers located in your chosen region.

Technical and operational

Q: Why isn't data in transit included in data residency?

A: Geotab can only support data residency for systems it owns or manages. Data in transit involves third-party networks and telecommunications, where Geotab cannot guarantee data residency.

Q: Can I change the data residency jurisdiction after registration?

A: Changing the chosen jurisdiction after registration is not currently supported.

Q: What happens if my compliance requirements change after registration?

A: If your compliance requirements change, you can contact Geotab support to discuss possible solutions.