Support Document

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IOX-FAM BETA (Discontinued)

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The IOX-FAM integrates the FORCE AMERICA® 5100ex Spreader Control system with MyGeotab™ for real-time spread and status updates during snow events.

Key Features

  1. FORCE AMERICA 5100ex Spreader Control integration for real-time substance and status information.
  2. SDK integration facilitates data extraction from MyGeotab.
  3. Visit the Substance Spreaders Protocol document for more information.

IOX Hardware Technical Specifications


120 g


Overall Length: 1230 mm L

Widest Point: 36 mm W × 16 mm H


Black, moisture-resistant thermoplastic overmold


CAN: 500 kbps (for daisy chaining)

RS232 Male: 300 to 115200 baud, parity, data bits, and flow control

Power Output

Interface: 900 mA @ 12 V/24 V

Daisy Chaining: 2500 mA @ 12 V/24 V

Current Rating

Operating Mode: 30 mA

Sleep Mode: 0.2 mA

Temperature Rating

-40 ℃ to +85 ℃


Male Mini-USB Type-B connector: Daisy chain power and CAN in

Female Mini-USB Type-B connector: Daisy chain power and CAN out

Dual Wire: Red and black wires for third-party device power. Do NOT use.


Male Mini-USB connector connects to the GOdevice or another IOX

Male DB9 connects to a serial device

Compatible Devices


IOX Installation Instructions

✱ NOTE: Professional Installation Required — Installation of the IOX-FAM requires the installer to have sufficient technical knowledge and expertise for mobile device installation and integration into modern vehicles, such as a Certified Geotab® Installer certification or equivalent.

! IMPORTANT: The GO device must be disconnected from the vehicle prior to installation. Following installation, you must read and follow Important Safety Information and Limitations of Use for this harness/IOX. Additionally, you must read and follow all Instructions and Warnings to prevent serious injury and/or vehicle damage.

WARNING! Prior to IOX-FAM installation, read and follow GO device installation instructions ( to verify any existing GO device installation is correct in preparation for IOX-FAM installation. Incorrect installation of either the GO device and/or IOX-FAM can result in loss of vehicle control and serious personal injury.

WARNING! Prior to IOX-FAM installation, read and follow Important Safety Information and Limitations of Use, located at the end of the document. Always read and follow all safety information to prevent loss of vehicle control and serious injury.

How to Install IOX-FAM


Unplug the Geotab GO device from the vehicle and remove the IOX expansion port cover on the GO device.


Plug the 90° USB connector from the IOX in to the GO device. Secure the USB connector using a zip tie. Please note that over tightening the zip tie may damage the USB connector.

Note: Insert the USB connector in the orientation displayed in the image.


Connect the male RS232 connector from the IOX-FAM to the female RS232 port found on the 5100ex spreader control system.

If the 5100ex Spreader Control is not mounted on the dash, it may be necessary to use a RS232 extension cable. Please ensure that all the pins on the extension cable are populated.

Note: The DB9 connector does not provide power to any connected third-party device.


Choose an appropriate mounting location for the 5100ex Spreader Control system accessory.

Note: The location you choose for the GO device influences the locations available to mount the accessory due to the wire length on the IOX-FAM. Please ensure the installation does not interfere with safe vehicle operation.


The external red and black wires on the IOX-FAM are NOT required for supplying power to the 5100ex Spreader Control system. Do not connect the wires to the 5100ex spreader control system, the vehicle battery/power, or a power source. Newer versions of the IOX-FAM do not have the red and black wires.

WARNING! Connecting the IOX-FAM red and black wires to vehicle power source or any other connection may cause electrical heat/fire damage to the GO device, vehicle, and/or serious burn injury.


Once you connect the IOX-FAM to the GO device, plug in the GO device and immediately start the vehicle. The GO device enters debug mode.


Navigate to to verify that the device is communicating. In the space provided, enter your name, the company name, and the GO device serial number — found at the bottom of the device. Click on Log Install.


After you click Log Install, the web page displays the current communication status of the device in GREEN or RED text. If the device is communicating, the status is displayed in GREEN text. If the device is not communicating, the status is displayed in RED text.

Note: If the device is not communicating, please ensure the GO device is installed correctly and try again.

Termination Shunt

The IOX comes with a termination shunt installed in the expansion port. If you plan to install more than one IOX in a daisy chain, you must remove the shunt from each device in the line, with the exception of the last IOX connected. The shunt must remain in the last IOX and secured with a zip tie.

The shunt in the last IOX device ensures the GO device detects and configures the IOX, as effectively as possible.

NOTE: Failure to install the shunt in the last IOX may affect IOX communication. To ensure the IOX communicates, please secure the shunt with a zip tie.

Important Safety Information and Limitations of Use

For the latest version of Limitations of Use, please visit:

WARNING! Do not attempt to install, configure or remove any product from any vehicle while the vehicle is in motion or otherwise in operation. All installation, configuration or removal must be done only in stationary vehicles which are securely parked. Attempting to service units while being operated could result in malfunctions or accidents, leading to death or serious personal injury.

WARNING! All in-vehicle devices and related cabling must be securely fastened and kept clear of all vehicle controls, including gas, brake, and clutch pedals. You must inspect devices and cabling on a regular basis to ensure all devices and cabling continue to be securely attached. Loose cabling or devices may impede the use of vehicle controls, resulting in unanticipated acceleration, braking or other loss of vehicle control, which could lead to death or serious personal injury. Improperly fastened in-vehicle devices may detach and impact operators upon sudden acceleration or deceleration, which may cause injury.

WARNING! If at any point after an in-vehicle device is installed a warning light illuminates on the vehicle dash or the vehicle stalls or has a marked drop in performance, shut off the engine, remove the device, and contact your Reseller. Continuing to operate the vehicle with these symptoms can cause loss of vehicle control, and serious injury.

WARNING! Your in-vehicle devices must be kept clear of debris, water and other environmental contaminants. Failure to do so may result in units malfunctioning or short-circuiting that can lead to a fire hazard or vehicle damage or serious injury.

WARNING! Do not attempt to remove the devices from the vehicle in which they are originally installed for installation in another vehicle. Not all vehicles share compatibility, and doing so may result in unexpected interactions with your vehicle, including sudden loss of power or shutdown of the vehicle’s engine while in operation or cause your vehicle to operate poorly or erratically and cause death or serious injury and/or vehicle damage.

NOTICE — This product does not contain any user-serviceable parts. Configuration, servicing, and repairs must only be made by an authorized reseller or installer. Unauthorized servicing of these products will void your product warranty.