Why does my GO device report an Invalid Opcode Reset fault?

An Invalid Opcode Reset fault means a GO device encountered a firmware error. Update the device firmware to resolve the issue.

Problem

An Invalid Opcode Reset fault appears in MyGeotab for a GO device.

Possible cause

The GO device firmware encountered an internal address error.

Solution

  1. Confirm that the device is communicating with Geotab servers.
  2. Turn off the ignition and allow the device to update its firmware automatically.
  3. Review the firmware release notes.
  4. If the fault persists, contact Geotab Support.