Understanding the Unauthorized Device Removal alert
The Unauthorized Device Removal alert shows that a GO device lost power or was unplugged. Learn what it means and what to do next.
The Unauthorized Device Removal rule detects when a GO device has been unplugged. An unplugged device may indicate an attempt to avoid driver monitoring, but the alert does not confirm that someone tampered with the device.
When the event is recorded
The event time is the time the GO device lost power or was unplugged. The event and its notifications only appear after the device reconnects.
What to do when you get the alert
Check the vehicle for faults.
Confirm that the GO device is connected securely.
If the problem continues, contact your Partner.