Edited by Genevieve-1051
Hello Geotab Community!
One of our trucks was unfortunately in a car accident a week ago. The truck is a totally damaged and we can't recover the device, so we'd like to remove it from our next invoice. I'd like to know how can I terminate a Geotab device from the MyAdmin site? Is there any article about this that I can't find?
Thanks in advance!
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You'll have to have your Geotab reseller terminate the device. You can remove it from your fleet list, however that does not remove it from billing.
Hi @DLGTeam-1152 !
Thank you for asking, but very sorry you had to ask under such circumstances. Hope everyone involved is okay. As @FleetTrackUSA-1035 said, the best way to do this would be to contact your reseller.
Hope you have a better week than last!
Best,
Genevieve
You'll have to have your Geotab reseller terminate the device. You can remove it from your fleet list, however that does not remove it from billing.
Hi @DLGTeam-1152 !
Thank you for asking, but very sorry you had to ask under such circumstances. Hope everyone involved is okay. As @FleetTrackUSA-1035 said, the best way to do this would be to contact your reseller.
Hope you have a better week than last!
Best,
Genevieve