I just re-set my password to access the Data Science Package and am seeing the following error - this is my first attempt logging into the admin portal - any ideas on the issue?
Edited by Genevieve-1051
I just re-set my password to access the Data Science Package and am seeing the following error - this is my first attempt logging into the admin portal - any ideas on the issue?
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Hi @LKell-1277 ,
Thanks for reaching out. Regarding that message, you might not have the account and roles setup right to access MyAdmin.
Moreover, the data science package can be accessed via an Add-In in MyGeotab and not from MyAdmin. You can find the link to the Marketplace Add-In below:
If you are an Administrator, you can download the Data Science Package Add-in directly from the Marketplace in MyGeotab. To start using the Add-in, you must Enable the DSP in MyGeotab. Once the Add-in is installed, you as the Administrator, can grant access to DSP to other users in the database.
You can find the steps for downloading and enabling the Add-In from the below document:
Data Science Package User Guide [PUB]
Please feel free to reach out if you have any further questions.
Hi @LKell-1277 ,
Thanks for reaching out. Regarding that message, you might not have the account and roles setup right to access MyAdmin.
Moreover, the data science package can be accessed via an Add-In in MyGeotab and not from MyAdmin. You can find the link to the Marketplace Add-In below:
If you are an Administrator, you can download the Data Science Package Add-in directly from the Marketplace in MyGeotab. To start using the Add-in, you must Enable the DSP in MyGeotab. Once the Add-in is installed, you as the Administrator, can grant access to DSP to other users in the database.
You can find the steps for downloading and enabling the Add-In from the below document:
Data Science Package User Guide [PUB]
Please feel free to reach out if you have any further questions.