Hi, I have tried to look for Gofocus cameras in MyAdmin to identify if they are already associated with a device. Is there any way to identify it?
Hi, I have tried to look for Gofocus cameras in MyAdmin to identify if they are already associated with a device. Is there any way to identify it?
You need to be logged in to reply to this post and participate in the Geotab Community discussions.
Hi @Cristian, great question thank you for asking it here in our community!
I dug into this to see if there was a way to identify installed GO Focus cameras directly in MyAdmin, and I wasn't able to find a clear way to check installation status from there.
What I can tell you is that GO Focus cameras automatically pair and onboard to the customer's database once they're connected to a powered GO device. So the most reliable way to confirm whether a camera has actually been installed is to check the customer's database in MyGeotab:
Navigate to Assets → Cameras. Any camera that appears here has onboarded to the database, and the Asset column will show which vehicle it's paired to, along with its current status. If a delivered camera hasn't shown up here yet, it likely hasn't been connected/installed.
If you can share a bit more about your use case — for example, whether you're trying to confirm installation across multiple customers, or track cameras that have shipped but haven't been set up yet — let me know and I'll see if there are any other options that might fit better.
Feel free to reach out if you have any other questions. We are here to help.
Have a great day!
Eishi FUN
Unfortunately not at this time. Geotab does populate Surfsight associated VINs. We have an open case for a requesting that feed to MyAdmin. Since they self pair you can always cross check in the client db under asset second tab cameras to what device they are paired with, and also you can export that data into a report.
Hi
thanks for your comments. The issue we have is that when we installed a camera, it already appeared associated, so since we have several databases, we would look for it in myadmin and disassociate it.