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Geotab Ford Integration

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SNayak-1704
Original Poster

Hello Community Members, I have run into a problem where we have new Ford vehicles in our fleet and it comes with in-built telematics device. We removed GO Device out of pre-equipped vehicles and sent consent to have the same data in Geotab platform via in-built device.

 

The majority of devices which are in-built the new 2020+ fords doesn't show the useful data and showing "missing log data". Does anyone out there had any similar experiences with their Ford vehicles or any other problems with the in-built devices? We usually zip-tie our GO devices in other makes and models to get the data even if the vehicle is riding on the bumpy road and to have the device not come off the port but with the in-built we were not expected something like missing log data.

 

Please let me know as we would like to know the cause and solve it as soon as we can.

 

Thank you

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Top Answers

J
J
JoyB-1408

Hey, @SNayak-1704​!

 

I don't think that the OEM devices have nearly as robust of a dataset as the Geotab GO devices at this time. While I believe that they will improve over time, they seem to have a long way to go before they send as much data as accurately as Geotab devices. (Some of this is likely due to the fact that the OEMs are jumping on the bandwagon now, but Geotab has been in the space for 23 years.)

 

One of the main deficiencies in the OEM devices as they are today is that they do not use the same curve-logging algorithm that Geotab devices use, and instead collect data at a specified ping rate (e.g. once every 30 seconds). This can miss crucial information, such as collision data, which could need to be collected with a lot of data in the middle of a 30-second ping rate. Another item that some of these trackers may not be as suitable for is HOS. From what I understand, some of the solutions are good and HOS-compliant, and some of them are not yet quite up to the FMCSA's specs.

 

There are two main upsides of OEM devices are that they:

  • Come built in and require no up-front hardware or installation costs
  • May be able to detect/decode more OEM-specific engine diagnostics/codes than GO devices

 

The benefits of the GO units are largely that they:

  • Collect more-robust data for HOS and collision reconstruction
  • Are overall more reliable from what I've seen of the two compared*

 

*OEM devices seem to have a higher failure rate, and also seem to stop communicating data sometimes.

 

I hope this helps you with your assessment.

 

Best,

Joy B

Best Answer

2 Replies

E
E
EishiFUN
Geotabber

Hello @SNayak-1704​ ,

 

Thank you for asking your question in our community. I am pretty sure this is just due to the difference between the data reporting by our GO device and the data the OEM's send to us. I will contact our team internally to see what they say and share that with you when I hear back from them.

 

I appreciate your patience while I look into this. Feel free to reach out with any other questions you may have in the meantime. We are here to help.

 

Have a good one!

Eishi FUN

J
J
JoyB-1408

Hey, @SNayak-1704​!

 

I don't think that the OEM devices have nearly as robust of a dataset as the Geotab GO devices at this time. While I believe that they will improve over time, they seem to have a long way to go before they send as much data as accurately as Geotab devices. (Some of this is likely due to the fact that the OEMs are jumping on the bandwagon now, but Geotab has been in the space for 23 years.)

 

One of the main deficiencies in the OEM devices as they are today is that they do not use the same curve-logging algorithm that Geotab devices use, and instead collect data at a specified ping rate (e.g. once every 30 seconds). This can miss crucial information, such as collision data, which could need to be collected with a lot of data in the middle of a 30-second ping rate. Another item that some of these trackers may not be as suitable for is HOS. From what I understand, some of the solutions are good and HOS-compliant, and some of them are not yet quite up to the FMCSA's specs.

 

There are two main upsides of OEM devices are that they:

  • Come built in and require no up-front hardware or installation costs
  • May be able to detect/decode more OEM-specific engine diagnostics/codes than GO devices

 

The benefits of the GO units are largely that they:

  • Collect more-robust data for HOS and collision reconstruction
  • Are overall more reliable from what I've seen of the two compared*

 

*OEM devices seem to have a higher failure rate, and also seem to stop communicating data sometimes.

 

I hope this helps you with your assessment.

 

Best,

Joy B

Best Answer
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