Hey Everybody,

I am trying to identify some issues with how MyGeotab identifies power loss in a Surfsight camera for use with Exceptions.

For example, I have a camera that has been offline for over a month. I can see a Camera fault: all power removed - device restarted (1. Fault occurred) fault for the day that it went out, but exactly 1 second after the measurement was triggered it goes back to 0.

So, I'm beginning to think that this fault is only catching when it happens, but not remaining on for the duration of the time the camera is out.

Does anyone know if this is expected behavior?

I also have 18 instances of the Road-facing camera status (0. DECALIBRATED, 1. CALIBRATION_IN_PROGRESS, 2. CALIBRATION_COMPLETE, 3. ADJUSTMENT_SUGGESTED, 4. ADJUSTMENT_REQUIRED) fault set to 0 (DECALIBRATED) for the same day the camera went out (which occur both before and after that power-removed fault).

So, I guess I'm wondering if anyone knows how to find a measurement that indicates if a Surfsight camera has gone out and, if so, if that measurement will remain in the "yes-this-camera-has-gone-out" state until the camera comes back online.

Thanks in advance for any help you guys can provide! :)

Best,

Joy B