Device modes

Device mode settings allow you to configure your device for specific use cases.

MyGeotab offers two device modes that allow you to adapt your device's behavior for specific situations: Low power mode and Safe mode, also called Listen-only mode.

Device modes are controlled on the Assets page under the Devices & Settings tab.

Low power mode

Low power mode minimizes power use by the GO device by reducing heartbeats to every 23 hours. This mode is useful when you've noticed issues with your asset's battery and want to preserve battery life by using less power. It's also useful in cases where you know an asset won't be used for a long period of time.

Note:

Low power mode disables any connected IOX devices when the ignition is off.

Safe mode

Safe mode removes the ability of the GO device to interact with the asset. This mode is useful when you need to troubleshoot issues such as potential vehicle interference.

Note:

ELD users should switch to paper logs when using Safe mode.

Note:

Customers using Continuous Data Connection will need to disable it before enabling Safe mode.

Enabling device modes

Learn how to enable Low power or Safe mode in MyGeotab.

  1. Navigate to the Assets page in the main menu.
  2. Select the device you want to edit from the list.
  3. Navigate to the Devices & Settings tab.
  4. On the Primary Device card, click Show advanced settings.
  5. Locate the Device mode section and toggle the device mode you want to enable to On.
    Note: When enabling Safe mode, you'll need to specify a reason for the change and confirm your selection.
  6. Click Save.
Device mode changes are applied immediately.