Installation history

Your installation history allows you to view information about the devices installed in your fleet.

The Installation History page provides an overview of the installation details in your fleet. You can use it to:
  • Quickly view installation events of the same type using the Sort by dropdown

  • Search for a particular installation event

  • Download the standard or advanced Installation History reports

The Installation History table displays the following information by default:

  • Serial number – The serial number of the installed device.

  • Date – The date the service was performed.

  • Service performed – Indicates the type of service performed:

    • Installation (public) – New device was installed in the asset, and the Installer used the public installation tool.

    • New installation – New device was installed in the asset, and the Installer used the secured (MyAdmin) installation tool.

    • Removal - The device was removed from the asset.

    • Swap - The device was swapped for a different device installed on the same asset.

    • Service - A repair or audit was performed on the asset.

  • Status – Indicates the result of the device installation check (pass or fail).

  • Asset name – The name of the asset associated with the device installation.

  • VIN – The VIN of the asset associated with the device installation.

  • Installer name – The name of the Installer who performed the installation service.

Viewing installation history

Learn how to view your installation history for devices installed in your fleet.

  1. From the main menu, select Assets.
  2. Select Installation > Installation History in the top menu.
  3. Select a date range for your data.
  4. Select the assets you want to view using the Assets dropdown.
  5. Click Apply.
  6. Download the report in the format of your choice using the Reports dropdown menu.

Depending on the size of your report, it may take some time to generate. Navigate to Reports > My Reports to view its status.