Video playback

You can view video recordings for GO Focus Plus and GO Focus Pro cameras on the Video Events page.

Video recordings for Go Focus Plus and GO Focus Pro cameras are shown on the Video Events page.

Note: Video recordings for GO Focus and third-party cameras can be found on the Video Recordings page. See the Video recordings help article for more information.

You can also view video recordings on the Map and on the Trips History page.

Viewing live video recordings on the Map

Learn how to view live video recordings from your assets using the Map.

Note: Not all camera models support live video streaming. Check your product specifications to make sure it's supported by your camera model.
  1. Open the Map page:
    1. In Classic MyGeotab, click Map in the main menu.
    2. In Next-Generation MyGeotab, open the Map app from the main menu or your app library.
      Which version of MyGeotab am I using?
  2. Select the asset you want to view live video for from the map.
  3. Click Live video in the asset detail panel.
The live video feed opens directly in the asset detail panel.

Viewing video playback on the Trips History page

Learn how to view video recordings generated by exception events directly from the Trips History page.

  1. Open the Trips History page:
    1. In Classic MyGeotab, navigate to Productivity > Trips History.
    2. In Next-Generation MyGeotab, open the Trips History app from the main menu or your app library.
      Which version of MyGeotab am I using?
  2. Select the relevant time period and assets for the recordings you want to view.
  3. Select your desired trip segments from the list.
    Result
    Once a segment has been selected, a detail window will open on the right side of the page. It shows the asset name, and lists any events for which recordings are available.
  4. Click the event you want to view from the list.
    Result
    The window automatically updates to show the video recording and event details.
Note: When the camera has recorded multiple instances of the same event, the instances are grouped together under a Collection heading. Click the heading to view a list of the events in that collection.

Requesting a custom video recording

Learn how to request custom video recordings directly from the Trips History feature using the Map.

  1. Open the Trips History page:
    1. In Classic MyGeotab, navigate to Productivity > Trips History.
    2. In Next-Generation MyGeotab, open the Trips History app from the main menu or your app library.
      Which version of MyGeotab am I using?
  2. Select the relevant time period and assets for the video recording you want to view.
  3. Select the trip you want to view from the list.
    Result
    A window will open alongside the trips list to display the trip plotted on the Map.
  4. Click the portion of the trip you want to request custom video for.
  5. In the menu that opens, select Request video playback.
  6. Specify the recording start time and the recording length.
    Note: The recording length can be from 10 seconds to 2 minutes.
  7. Click Request.

The video will play directly in the window once the request has processed.

If the request is pending, click View all requests in Pending Video Requests to view the request status.

Downloading videos from MyGeotab

Learn how to download videos from MyGeotab directly to your device.

  1. Open the Video Events page:
    1. In Classic MyGeotab, navigate to Video > Video Events.
    2. In Next-Generation MyGeotab, navigate to Video > Video Events in the main menu. If you don't see Video in your menu, you may need to access the app from your app library or download it from the Marketplace.
      Which version of MyGeotab am I using?
  2. Select the video you want to download.
  3. In the video playback panel, select the Download icon from the menu on the right.
  4. Select the data you want to download.
  5. Click Download.
You can find your video in your browser's download list, or in the downloads folder on your device.