Hi got unit back live we are waiting  for updates. Thank you for your support William Sent from my Galaxy -------- Original message --------From: Geotab Community Date: 04/02/2022 18:56 (GMT+00:00) To: william@safetrac-solutions.com Subject: Jsherman mentioned you in an answer to: I have terminated devices and need to reactivate terminated less than 24 ago @media only screen and (max-device-width: 480px) { html { -webkit-text-size-adjust: 100%; } table.container { width: 100% !important; } .hidden-for-mobile { display: none !important; } .callToAction, .callToAction td, .footer { font-size: 12px !important; } .button .text { font-size: 12px !important; } .defaultIndentation { width: 10 !important; } .text { font-size: 12px !important; } a.button { width: 96 !important; } a.buttonWide { width: 118 !important; } a.buttonAuto { padding-left:1em !important; padding-right:1em !important;} a.button, a.buttonWide, a.buttonAuto { height: 23 !important; line-height: 23px !important; border-radius: 4px !important; -webkit-border-radius: 4px !important; -moz-border-radius: 4px !important; } td.buttonWrapper { width: 98 !important; height: 23 !important; } img { display: inline !important; } .circle { border-radius: 50%; clip-path: circle(50px at center); } .square { border-radius: 10%; clip-path: circle(10px at center); } } @media only screen and (min-device-width: 600px) { table.container { width: 600px !important; } } @media screen { @font-face { font-family: 'Salesforce Sans'; font-style: normal; src: local('Salesforce Sans'), local('SalesforceSans'), url(https://community.geotab.com/fonts/SalesforceSans/SalesforceSans-Regular.woff) format('woff'); } } a, a:visited { color: #015BA7; text-decoration:none; } img { display: block; } .preheader { display: none !important; } table { border-collapse: collapse; mso-table-lspace: 0px; mso-table-rspace: 0px; } @wwill_456​  Just wanted to follow up and see if you were able to get this taken care of with your PAM and or the support person from the ticket you created..?   Thank you Jason             Jsherman (Geotab) @wwill_456​  Just wanted to follow up and see if you were able to get this taken care of with your PAM and or the support person from the ticket you created..? Thank youJason   View/Answer   or reply to this email             Replying to   I have terminated devices and need to reactivate terminated less than 24 ago       Jsherman (Geotab) Thursday, February 3, 2022 2:58 PM Great, thank you for the information. It will have to be done via your PAM or the support person in the back end I am sure. I do not see an option to allow you to do anything yourself with re activation in MyAdmin. One of them will be able to do it for you given the short timeline from terminating the device Jason                Jsherman (Geotab) @wwill_456​  Just wanted to follow up and see if you were able to get this taken care of with your PAM and or the support person from the ticket you created..? Thank youJason Friday, February 4, 2022 6:56 PM               You're receiving emails when someone "Mentions me in a comment."   To change or turn off Geotab Community email, log in as william@safetrac-solutions.com.   Geotab Inc., 2440 Winston Park Drive, Oakville, ON, L6H 7V2, Canada