Welcome!

We are excited to introduce you to your new Surfsight™ dashcam.

With the dashcam, you can harness the power of video to connect your fleet vehicles, help protect your drivers on the road and save lives. Use the Geotab Camera Add-In to view live video feeds and video recordings, create rules and exceptions to detect distracted driving behaviour, harsh driving conditions, and much more.

Have a safe trip,

The Surfsight & Geotab teams

Explore Surfsight and the Geotab Camera Add-In

Benefit from our smart and simple solution.

1. CAPTURE THE DRIVE — Simultaneously record the road and cabin to detect distracted and risky driving events during the entire trip.
2. PROACTIVE DRIVER ALERTS — Provide visual and audio alerts for distracted and risky driving events, and encourage drivers to correct their behaviour in real time.
3. LIVE VIDEO — View live video feeds and video recordings in MyGeotab to track your vehicles, verify locations, improve customer service and more.*
4. CLOUD MANAGEMENT — Create rules and exceptions to detect distracted driving behaviour, harsh driving conditions and more in MyGeotab. To learn more, see the Geotab Camera Add-In User Guide.*

*Subject to available mobile network coverage.

What is in the camera box?

Before you get started with the AI-12 dashcam, check for the following items in your camera package:

Optional accessories

The following harnesses are optional accessories that can be used to set up your dashcam:

Surfsight power harness

Geotab HRN-TNULL harness

The following item is an optional accessory that allows you to further secure the SD and SIM cards and the power cable, so they cannot be pulled out:

Surfsight tamper-proof case

Surfsight AI-12 features

ROAD-FACING CAMERA

This image displays the camera as it faces the road, along with the feature descriptions.

IN-CABIN CAMERA

This image displays the camera as it faces the cabin, along with the feature descriptions.

Installing the Surfsight™ dashcam

NOTE: Before you start the installation, make sure that the vehicle is parked on a level surface and the windscreen is clean and dry.

WARNING!

Prior to installation, review safety warnings, notices and guidelines at surfsight.com/safetywarnings/.

*Some jurisdictions have regulations that prohibit or restrict where objects can be placed on the windscreen. Make sure that you comply with applicable laws.

Follow these steps to begin installation:

1. Attach the mounting bracket onto the dashcam.
2. Place the dashcam as high as possible on the driver's side of the vehicle.
3. Remove the 3M adhesive tape cover, and mount the dashcam to the windscreen.
4. Follow one of the two installation options:

Option 1: Geotab HRN-TNULL harness with Surfsight power harness

Refer to steps 1–3 in the HRN-TNULL for Camera Solutions document to continue the installation, along with the Important Safety Information and Limitations of Use section.

After installing your dashcam by following steps 1–3 in the HRN-TNULL for Camera Solutions document, follow these steps:

1. Connect the Surfsight power harness to the dashcam. Once you have hardwired the power source, the dashcam will start up automatically every time the vehicle moves.
2. Start your vehicle to test the dashcam.

NOTE: When a dashcam is in storage, the battery gets completely drained. Before using the dashcam, you need to charge it for an extended period of time, using at least a 2A power source before turning it on.

3. Once you have tested your dashcam, run the power cable along the headliner of the vehicle from the A-pillar to the power source.

You have successfully installed your dashcam!

Now that you have successfully installed your dashcam, go to the Set the dashcam viewing angles section.

Option 2: Hardwire kit (suggested for professional installers)

Refer to the About the hardwire kit and Getting ready to hardwire section. Then follow the steps in the Hardwire to the vehicle fuse box section prior to continuing to Set the dashcam viewing angles.

About the hardwire kit

Hardwiring the dashcam to the vehicle's fuse box is one of the most common installation methods to power on your dashcam. To maximise the AI-12 dashcam features, such as standby mode, the dashcam must be connected to a constant 12V or 24V power source.

Getting ready to hardwire

WARNING!

This installation should be performed by a qualified or professional person only. Working with your vehicle's power system can be dangerous. Consult a professional for guidance.

Hardwire to the vehicle fuse box

To hardwire the dashcam, follow these steps:

1	Insert the new fuse tap that was provided in the installation kit into slot 1 of the add-a-fuse kit.
2	Insert the fuse from the vehicle fuse box into slot 2. NOTE: If you insert them in the wrong order, the power will not feed through.
3	Trim off some of the rubber tubing to expose the wiring on your hard-wired cable.
4	Using standard needle-nose pliers, crimp the hard-wired cable with the terminal crimp connector that was included in the add-a-fuse kit.
5	Connect your add-a-fuse kit to the vehicle fuse slot you chose.
6	Connect the ground wire by slipping it under a metal bolt or screwing it into your vehicle. If needed, use a socket wrench set to loosen the bolt. NOTE: A loose ground wire can result in power issues for your dashcam. We recommend grounding your wire to an unpainted bare metal bolt.
7	Connect the power cable to the dashcam.
8	Start your vehicle to test the dashcam. NOTE: When a dashcam is in storage, the battery gets completely drained. Before using the dashcam, you need to charge it for an extended period of time, using at least a 2A power source before turning it on.
9	Once you have tested your dashcam, run the power cable along the headliner of the vehicle from the A-pillar to the power source.

You have successfully installed your dashcam!

Set the dashcam viewing angles

You can set the viewing angles of both the road-facing and in-cabin lenses. To set the viewing angles, follow these steps:

1	After you have entered the vehicle and closed the door, press the touchscreen of the dashcam to view the PIN screen.
2	Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN subsequently. NOTE: See the Surfsight Help Centre if you need help with your PIN.
3	Press Live View.
4	Use the arrow keys to toggle between the road-facing and in-cabin views.
5	Use the special screwdriver that was included in the camera box to loosen the three security screws on the round side of the dashcam. Do not remove the screws fully.
6	Adjust the viewing angle of the road-facing lens by rotating the body of the dashcam, then adjust the viewing angle of the in-cabin lens by rotating the ring. Make sure that all of the viewing angles are set correctly.
7	Use Live View to position both the road-facing and in-cabin lenses in the proper directions. Use the arrow keys to toggle between the views. When positioning the dashcam, place it as high as possible on the driver's side of the vehicle. Important: The dashcam must be installed at least 1.6 metres above the ground for road-facing ADAS. This feature is compatible with the dashcam v3.10. For more information, contact your account representative. Ensure the following: You have a clear view of the driver's upper body You have a clear view of the road The dashcam doesn't obstruct the driver's field of vision The dashcam has a direct line of sight to the sky Note: When using MV+AI, the driver's upper body must be in view of the in-cabin camera. For more information, see the Geotab Knowledge Base. If the dashcam does not capture the driver's upper body, place the dashcam below the rearview mirror, as high as possible without obstructing the dashcam's view of the driver. When a dashcam is in storage, the battery gets completely drained. Before using the dashcam, you need to charge it for an extended period of time, using at least a 2A power source before turning it on.
8	Tighten the three side screws when finished.

Important installation notes

1. The input power jack is located on the side of the dashcam cylinder.

1. In order to maximise the AI-12 dashcam features such as standby mode, the dashcam must be connected to a constant 12V or 24V power source.

NOTE: The dashcam may go offline if it triggers the GO device's battery drain logic and the vehicle's battery drops below 10.5V on a 12V system. In this event, power from the GO device's IOX port will be shut off for GO9 and above devices.

Accessing the AI-12 settings menu

1. After you have entered the vehicle and closed the door, press the touchscreen of the dashcam to view the PIN screen.
2. Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN subsequently.
3. The screen will unlock and the menu will be displayed.

Calibrate the accelerometer of the dashcam

The AI-12 dashcam contains internal sensors that detect risky driving events. You need to calibrate the sensors before using the dashcam.

Before you start, make sure that the vehicle is parked on a flat surface, the ignition is off and the dashcam is online.

1. After you have entered the vehicle and closed the door, press the touchscreen of the dashcam to view the PIN screen.
2. Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN subsequently.
3. From the Settings menu, press Calibration.

Calibrate road-facing ADAS for the dashcam

The Surfsight™ dashcam uses Advanced Driver Assistance System (ADAS) features to gather information about the road ahead. It can detect tailgating events (cases where you are driving too close to the vehicle in front of you) and can estimate time-to-collision (TTC).

Surfsight™ manages limitation parameters for TTC. When the driver exceeds the configured TTC limit and for the configured duration (or longer), visual and audio alerts are sent. Users can configure the permitted TTC and duration parameters, as shown in the table below:

For more information, see the ADAS calibration from the AI-12 dashcam article on the Surfsight Help Centre.

Viewing live video from the dashcam

You can view live video directly from the dashcam.

The road-facing camera streams up to twenty-four frames per second. The in-cabin camera streams fifteen frames per second.

To view live video from the dashcam, follow these steps:

1	After you have entered the vehicle and closed the door, press the touchscreen of the dashcam to view the PIN screen.
2	Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN subsequently. The screen will unlock and the menu will be displayed. NOTE: See the Surfsight Help Centre if you need help with your PIN.
3	Press Live View. The live video is displayed on the screen.
4	Use the arrow keys below the screen to switch between the front (road-facing) and rear (in-cabin) cameras.
5	Use the arrow back button to return to the main menu. NOTE: The Surfsight camera is a driver aid only and is not a substitute for a safe, conscientious driver. The camera cannot compensate for a driver who is distracted, inattentive, or impaired by fatigue, drugs or alcohol. Whether or not the Surfsight camera is in use, it is always the responsibility of the driver to take appropriate corrective action. Never wait for the camera to provide a warning before taking measures to avoid an accident. Failure to do so can result in serious personal injury, death, or severe property damage.

Viewing recorded videos from the dashcam

You can view recordings directly from the dashcam.

The road-facing camera streams up to twenty-four frames per second. The in-cabin camera streams fifteen frames per second.

To view recordings from the dashcam, follow these steps:

1	After you have entered the vehicle and closed the door, press the touchscreen of the dashcam to view the PIN screen.
2	Enter the default PIN 3333 to unlock the dashcam for the first time, or your own PIN subsequently. The screen will unlock and the menu will be displayed. NOTE: See the Surfsight Help Centre if you need help with your PIN.
3	Press Recordings.
4	Use the arrow buttons to scroll through the list.
5	Select the video you would like to view and press Play.

Next steps

Once you have installed and calibrated the dashcam, set up your dashcam software:

1	Log in to MyGeotab (my.geotab.com) and navigate to the Vehicles & Assets page. Click the Paired cameras button.
2	From the Cameras page, select the Add camera dropdown menu and click Add camera.
3	Enter the dashcam's IMEI number (on a sticker on the camera box and the dashcam) and the serial number of the GO device installed in the vehicle (this must match the GO device that has already been added to the database). Then click Save.

For additional information, see the Geotab Camera Add-In for Surfsight Camera User Guide.

COMPLIANCE STATEMENTS

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Any changes or modifications not expressly approved by Surfsight could void user’s authority to operate the equipment. Caution: Exposure to radio frequency radiation.

To comply with FCC RF exposure compliance requirements, for mobile configurations, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. This device must not be co-located or operating in conjunction with any other antenna or transmitter.

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
4. Consult the dealer or an experienced radio/TV technician for help.

Industry Canada Notice

This device complies with Industry Canada license-exempt RSS standard(s).

Operation is subject to the following conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

This Class B digital apparatus complies with Canadian ICES-003. CAN ICES-003 (B).

Cet appareil est conforme aux normes RSS exemptes de licence d’Industrie Canada. Don utilisation est soumise aux deux conditions suivantes: (1) Cet appareil ne doit pas causer d’interférences nuisibles et (2) cet appareil doit accepter toute interférence reçue, y compris les interférences susceptibles de provoquer un fonctionnement indésirable.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. NMB-003 (B).

CAUTION: Exposure to Radio Frequency Radiation. To comply with RSS 102 RF exposure compliance requirements, for mobile configurations, a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons. This device must not be co-located or operating in conjunction with any other antenna or transmitter.

Pour se conformer aux exigences de conformité 102 RSS RF exposition, pour des configurations mobiles, une distance de séparation d’au moins 20 cm doit être maintenue entre l’antenne de cet appareil et toutes les personnes. Cet appareil ne doit pas être co-localisés ou fonctionnant en conjonction avec une autre antenne ou transmetteur.

La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada.

Product Wireless Information832-862 MHz: Max 23.49 dBm EIRP880-915 MHz: Max 33.81 dBm EIRP1710-1785 MHz: Max 29.75 dBm EIRP1920-1980 MHz: Max 23.58 dBm EIRP2400-2484 MHz: Max 9.78 dBm EIRP

Wir besitzen keine Versand- und Lagerfläche in Deutschland und sind nicht von der Rücknahmepflicht nach § 17 ElektroG betroffen.

Surfsight surfsight.com

Connected AI-12 dash cam 2 Year Limited Warranty

Warranty: surfsight.com/warranty

End User License Agreement: surfsight.com/eula

Terms of Use for Geotab Camera Add-in

Privacy: surfsight.com/privacy