Who can I get an alert everytime this happens? Does this mean the employee removed the device? I am trying to understand this.
Edited by EishiFUN
Who can I get an alert everytime this happens? Does this mean the employee removed the device? I am trying to understand this.
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Hey, @DLope-1939!
Unauthorized device removal just means that the device lost power. There are ways to see if this appears intentional (e.g. if it happened while the vehicle was not in motion, if there was an odometer jump between when the device was removed and put back) or unintentional (e.g. if there are many unplug events in a row, indicating that the device is simply not installed well and should be reinstalled with zip ties).
Hope this helps. :)
Best,
Joy B
Hey, @DLope-1939!
Unauthorized device removal just means that the device lost power. There are ways to see if this appears intentional (e.g. if it happened while the vehicle was not in motion, if there was an odometer jump between when the device was removed and put back) or unintentional (e.g. if there are many unplug events in a row, indicating that the device is simply not installed well and should be reinstalled with zip ties).
Hope this helps. :)
Best,
Joy B
Yep, and just to add, if your vehicles have battery isolators or kill switches it will trigger the "unauthorized device removal" as well.
These all help. What i am trying to do as a manager to 9 employees is try and figure out if they are removing them intentionally. We have had alot of issues with that. We have a strick company policy regarding removal of the geotabs. I just cant seem to figure out how to get hard factual evidence on this website on how to do that.
Hey @DLope-1939,
My best recommendation for ensuring your guys aren't unplugging them is to get Geotab-branded serialized zip ties to secure them into place. Since the ties have unique numbers on them it would be just about impossible for your drivers to replace them.
Pretty sure these are a very low-cost item you could get from your Geotab reseller. I'd recommend inquiring there first (you can find your reseller's info under Support > Contact Information) and also asking if they can help you to pinpoint if any removals appear to be intentional.
If your reseller can't help for any reason, feel free to reach out to me to discuss further. :)
Best,
Joy B
(440) 880-0411
joy@telematics411.com