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MyGeotab Cold Chain Add-In Access

JoyB-1751
Original Poster

Hey, Everybody!

 

I'm wondering about the MyGeotab Cold Chain Add-In, as I can't find any trace of it in my DB:

Cold Chain User Guide

 

Does anyone know if this still exists? If so, how does one access it?

 

Thanks very much! :)

 

Best,

Joy B

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Top Answers

EishiFUN
Geotabber

Hey @JoyB-1751​ ,

 

Thank you for asking your question in our community. I assume you had the old add-in before cold chain was built into the compliance section of MyGeotab. This old add-in does not work anymore. If you don't see the cold chain section in MyGeotab we need to turn it on in the back end which can be done via a ticket with support.

 

Let me know if you have any other questions about this. Always happy to help!

 

Have a good one!

Eishi FUN

2 Replies

EishiFUN
Geotabber

Hey @JoyB-1751​ ,

 

Thank you for asking your question in our community. I assume you had the old add-in before cold chain was built into the compliance section of MyGeotab. This old add-in does not work anymore. If you don't see the cold chain section in MyGeotab we need to turn it on in the back end which can be done via a ticket with support.

 

Let me know if you have any other questions about this. Always happy to help!

 

Have a good one!

Eishi FUN

JoyB-1751
Original Poster

Thanks, @EishiFUN​!

 

That clears up what I was looking for. :)

 

Best,

Joy B

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