<a data-id="6175" data-value="DONG-6175" data-denotation-char="@" href="/user/dong-6175" class="text-decoration-none mention">@****-6175</a> can you email me at sajadshiravi@geotab.com. I need some additional info from you.

Why does the system not allow some users in my database to enable unified login?

<a data-id="6164" data-value="EDike-6164" data-denotation-char="@" href="/user/edike-6164" class="text-decoration-none mention">@EDike-6164</a> Sorry I didnt realize this when I first answered. The rulesets are tied to the user profile. So in this case in order to make any edits concerning rule sets you would need to be able to &quot; administer the user&quot;. Are you trying to have that user change the ruleset for the driver?

Ruleset Change Log Edit - Clearance

Hey <a data-id="11970" data-value="danshadid" data-denotation-char="@" href="/user/danshadid" class="text-decoration-none mention">@danshadid</a> do you still need any help with this?

My admin user in Mygeotab

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Thanks a lot for the information

how a driver is associated with a trip through gofocus

&quot;I noticed that when I try and give him data access to the 2 groups of assets, once I save and go back into his profile.... the data access says none selected.&quot; If you're trying to give someone access to a group, you need to put them into the group, not just the Data Access field. If you just select the Data Access field then you'll get the below error message: <img class="ql-image" src="/forum/plugins/gcs-uploads/files/1785722181456-2026-08-03-11_25_30-edit-user-_-mygeotab-original-profile-mozilla-firefox.png"/>

User Data Access & Access to view assets on the map

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Thank you for this information; I will pass it on to my team

Purging individual driver logs

<pre data-language="plain">Hello,

You can check the audit log; it appears there is a time setting for it to reset.</pre>

No Ruleset issue

Hi, could you help me by providing which version of the database you are using to display these results?

Lost ability to search comments in users/drivers

<pre data-language="plain">Hello,

Our team ran tests across various scenarios, and as you mentioned, the video viewing option must be enabled in order to download the videos.</pre>

Supervisor clearance cannot download videos for GO Focus Plus camera

What specific security clearance or user permission is required for a user to access the IOX Output Add-In and successfully enable/use the “Send” button?The user already has access to the Add-In and can open it, but the “Send” button remains disabled. The user is assigned to only one group for testing purposes.Has anyone configured this successfully without granting full Administrator access?

Which permission or function access needs to be granted for a user to access the IOX Output Add-In and successfully use the “Send” button?

Why has the Remove USER been moved into the Manage user dropdown box, where you unlock a user?  Now, when trying to unlock someone, I keep almost deleting a user. Why have extra steps been added to my daily routine? This does not make sense, and I want to know why it was done. I want to hear from the people who thought this would be a good idea. 