The GO device's accelerometer does provide information for Hard Events (harsh driving), but its availability depends on the service plan: • Base plan: Accelerometer data is not available for harsh driving exception rules. In this plan, the device mainly uses GPS data for tracking and speed. Although the accelerometer detects movement to wake up the device, it doesn't send detailed G-force records to the server. • Pro and ProPlus plans: These are the only plans that support full accelerometer features, including detecting harsh braking, acceleration, and sharp turns. If your client needs to monitor Hard Events, they'll need to upgrade the service plan to Pro or ProPlus.

How are harsh events measured in Base Mode?

Hi, User. The “Video Not Available” error on Geotab GO FOCUS cameras occurs when the system records a rule or event, but the platform is unable to process or receive the media file stored on the camera. The steps are: 1. Check the Rule Settings in MyGeotab Go to Rules and Groups &gt; Rules. Edit the rule that triggered the event (pencil icon). On the Media Upload tab, confirm that the selected option is Video (if it is set to Notification or Photo only, the player will display a black screen). 2. Confirm Hardware Connection and Power Engine Power: GO FOCUS cameras rely on power from the GO device. If the engine was off or in deep sleep mode during the upload attempt, the video will not be transmitted until the vehicle is restarted. Cell Service: If the event occurred in an area with no signal or in a tunnel, the camera cannot upload the clip in real time. The file remains in the internal memory (128 GB) and will be uploaded as soon as the vehicle regains 4G&#x2F;LTE coverage. 3. Device Assignment and IOX Integration Make sure the IOX-CAMERA harness&#x2F;cable or the direct connection to the GO device is not loose. Under Maintenance &gt; Devices, verify that the GO FOCUS appears correctly linked to the serial number of the corresponding GO device. 4. Manual Video Request (Buffer On-Demand) If the automatic event upload failed, you can manually retrieve the video if the cam

Go focus plus - video unavailable

The GO Focus Plus camera has a built-in NFC reader that can replace the IOX-NFC reader. To make the Unidentified Driver rule beep using the FOB through the camera, follow these steps: 1. Enable the reader in MyGeotab: Go to the camera settings tab and make sure the NFC reading feature is active. 2. Set up the Rule: In Rules &amp; Groups &gt; Rules, look for the 'Unidentified Driver' rule. 3. Add Notification: In the Notifications tab, select Add Beep Response and make sure the GO device is set to issue the sound alert when the rule condition is met. Keep in mind that Smart Driver ID (facial recognition) can also automate this assignment without needing physical FOBs.

GO Focus Plus - Driver FOB Rules

<a data-id="1451" data-value="Sajad-1451" data-denotation-char="@" href="/user/sajad-1451" class="text-decoration-none mention">@Sajad-1451</a> Thank you for sharing.

MCP on Claude is amazing

Hi, if it was me, I'd create 2 custom rules &amp; trial it on a couple of assets first. Once the zone has been created, go to RULES and ADD RULE. Under CONDITIONS select the relevant zone and choose ENTERING ZONE as the condition. Set the rule to apply from the time the staff member is expected to arrive home, for example 4.30pm. Assign the rule to the relevant asset and add an email notification when the vehicle enters the zone. eg: &quot;vehicle 12345 has arrived at it's home zone at 4.33pm&quot; Set up a second rule for when the vehicle does not arrive a the expected time. configure this rule to identify vehicles that have not entered the home zone by the nominated time and set up a 'CHECK VEHICLE' alert notification. This should tell you when the vehicle has arrived home safely and an alert when it has not arrived as expected &amp; you can check on the driver. You would have to create separate rules for each zone location &amp; associated asset - Copy &amp; Paste only changing zone &amp; asset name.

Can I link a specific asset with a specific zone so I can create a report telling me when that vehicle is not in its "Home" zone?

Hello <a data-id="5732" data-value="hhste-5732" data-denotation-char="@" href="/user/hhste-5732" class="text-decoration-none mention">@hhste-5732</a> , Thank you for asking your question in our community. What kind of performance metrics would they be? Like safety kind of things or idling kind of things. I will see if I can find anything. I will also be interested if anyone else in the community had done this before that can share what they do today. Have a good one! Eishi FUN

Off Road Rock Trucks

Agreed. This would be the best way. I would also be weary of doing this, if you have a fleet of a significant size. You will almost certainty be getting an email every hour if you do. Instant&#x2F;frequent notifications should normally be reserved for critical or egregious behavior like possible collisions or speed &gt; Xmph. You don't want to overwhelm whomever has to keep up with the incoming emailed alerts.

Over Speed ALert - 3 times

Hi I think the easiest way is to create a group and link units and the rule you want to apply, it's not necessary to create two groups

Rule apply to all vehicles except 1 group

<pre data-language="plain">Hi,

I tried setting up the same thing, but due to the limitations, what worked for me was configuring a special notification on my phone for when the email notification arrives—though that depends a lot on the type of phone.</pre>

Can I get Push Notifications via the My Geotab Mobile App?

<pre data-language="plain">Hello.
As you noted, since the device isn't communicating, it cannot send logs. The best approach is to configure a rule; here is an example.

Y(
 IsValueLess[value=1](
 FilterStatusDataByDiagnostic[diagnostic=DiagnosticDevicePowerChangeId]
 ),
 DuraciónMás Larga Que[tiempo=10m],
)</pre>

Is it possible to create a notification when a GO device loses communication?

Hi <a data-id="1390" data-value="HLui-1390" data-denotation-char="@" href="/user/hlui-1390" class="text-decoration-none mention">@HLui-1390</a> , Dane from Whip Around here! We are an integrated marketplace solution specializing in custom DVIR functionality. I saw your post and I think this may be something we can help with. Our app ties the driver inspection to the vehicle itself so multiple drivers can access it for things like yard moves without triggering additional missed inspection alerts. If I can answer any questions, feel free to reach out! My contact information is on my profile.

DVIR missed inspection rule and report issue

Hi guys,I'm trying to configure a rule to put assets into business mode for trip categorization purposes. The exception is triggered but the rule itself is not applied. I've set up to put it into business mode in notification tab. All trips are still marked as "uncategorized". Is there an issue because of the Restriced data mode functionality and the business/personal mode logic does not work anymore? Thanks.Kind regards,Matej