I haven't seen this, but my hunch is that if you were to call again to get the max version, you'd get where you're at now. What call did you make exactly to get the max version? In general, with any GetFeed, the loop we use is if results.data is the same length as resultsLimit, then there are more to fetch. Loop until it's smaller. You should be wary of enforced resultsLimits though, if you use this logic with GetFeed on Device, but your code requests 50000 resultsLimit, the real limit is 5000, so a full page will return 5000. As long as you send resultsLimits equal or smaller than the actual enforced limits as per the documentation, this logic has been fool-proof for all entities across thousands of databases over several years.

GetFeed call never reaches max version

<a data-id="8083" data-value="mdevol" data-denotation-char="@" href="/user/mdevol" class="text-decoration-none mention">@mdevol</a> I think its probably best to make a support ticket here and dig into it a little more so we can see whats going on.

Trailer devices with TmpTrailerID set to null

<a data-id="8083" data-value="mdevol" data-denotation-char="@" href="/user/mdevol" class="text-decoration-none mention">@mdevol</a> Hey thanks a lot for following up! I am glad this ended up working. Thank you for being patient with us and bringing it up here in the community. Pease reach out any time you have questions. We are always happy to help

Getting PlatformNotSupportedException when authenticating to GeoTab

In GeoTab.Checkmate.ObjectModel ver. 11.118.421, the following valid Sort constructor call throws an ArgumentException:Sort sortOptions = new Sort(SortField.IdSortField,
						   SortDirection.Asc,
						   null,
						   null);This is because of a logic bug in the following Sort constructor code 	public Sort(string sortBy, SortDirection? direction = global::Geotab.Checkmate.ObjectModel.SortDirection.Asc, string? offset = null, Id? lastId = null)
	{
		if (SortField.ImplementedSortFields.Contains&lt;string&gt;(sortBy, StringComparer.InvariantCultureIgnoreCase))
		{
			throw new ArgumentException("Use existing implementation of ISort for this field");
		}
 
		SortBy = sortBy;
		SortDirection = direction;
		Offset = offset;
		LastId = lastId;
	}In the if statement, SortField.ImplementedSortFields is a string array that contains all the valid sortBy field names, which means that the exception should only be thrown when Contains returns false.  So, for this to work correctly, the return value of Contains should have been inverted, meanting the if statement should look lie this: if (!SortField.ImplementedSortFields.Contains&lt;string&gt;(sortBy, StringComparer.InvariantCultureIgnoreCase))
{
	throw new ArgumentException("Use existing implementation of ISort for this field");
}I've been able to work around this by passing an invalid sortBy value and then changing the SortBy property value Sort sortOptions = new Sort("invalid",
							SortDirection.Asc,
							null,
							null);
 
sortOptions.SortBy = SortField.IdSortField;A possible better implementation would have been to use an enumeration of valid sortable field names.  That way, invalid values can't be passed in, and it would be caught at compile time instead of run time.

Valid Sort constructor call throws an ArgumentException

DvirLogs.Defects is marked as deprecated with the following message - "FB/289474 Need to support it at least for 1805, will be removing this after 1805".  Is this still accurate and if so, what is it being replaced with and when? 

Is DvirLogs.Defects still scheduled to be removed

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Thanks, I have a very small test app that reproduces this problem if it would be helpful. If you're interested in it, just let me know where to send it.

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Thanks for the update. I tried to update our project to 4.7.2, but couldn't get it build for non-GeoTab reasons. So, we're holding at 4.6.2 for now. I'll keep an eye out for the fix next week.

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> Ok, thanks

I have 35 Trailer devices that were created on 7&#x2F;27&#x2F;26, but the TmpTrailerID property was not set to an Id value (i.e. null). TmpTrailerID has been marked a deprecated for a long time, but has still been assigned Id values. So has GeoTab started moving away from the TmpTrailerId field or is there another reason these 35 trailers weren't assigned a TmpTrailerID?

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> I have no direct knowledge how these trailers were created, I've reached to see if someone can find out for me. I'll let you know when I have more information.

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> I got a reply back that the trailers were added using the UI.

<a data-id="1044" data-value="EishiFUN" data-denotation-char="@" href="/user/eishifun" class="text-decoration-none mention">@EishiFUN</a> I got the latest GeoTab package that was released on Monday and was able to apply to our code with no issues. So consider this closed. Thanks for the help,

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I'm going a GetFeed for DeviceStatusInfo, but it never returns a ToVersion value that &gt;= to the max version. Before I start looping, I made a call to get the max version which returned a value of 1378535. On the first call to GetFeed with fromVersion set to 0, it returned 7 DeviceStatusInfo records and a ToVersion of 1378497. On the next call to GetFeed with fromVersion set to 1378497, it returns 0 records and the same ToVersion value. At this point, I'm caught in an infinite loop because the ToVersion value is never &gt;= the max version. So, is this a known behavior where it's possible that max version may never be reached? Also, this code runs against multiple GeoTab databases, but this issue only occurs against this one database. If someone can provide an explanation, I would appreciate it.

Any idea when there will be a new release to fix this issue?

I'm trying to upgrade the Geotab.Checkmate.ObjectModel nuget package from ver 11.118.421 to ver 11.132.485. However, when I try to run my application after upgrading, I get the following runtime error when authenticating (AuthenticateAsync()) to Geotab: System.PlatformNotSupportedException: Operation is not supported on this platform. at System.Net.Http.HttpClientHandler.set_CheckCertificateRevocationList(Boolean value) at Geotab.Checkmate.Web.HttpMessageHandlerBuilder.PropertySetter.SetCheckCertificateRevocationList(HttpMessageHandler&amp; httpMessageHandler, Nullable`1&amp; value) at Geotab.Checkmate.Web.HttpMessageHandlerBuilder.Build() at Geotab.Checkmate.Web.WebServerInvoker.CreateSharedHttpClient() at Geotab.Checkmate.Web.WebServerInvoker..cctor() As I understand this error message, a newer version of the .NetFramework is needed than what the application is running, which in my case is 4.6.2. Could you please let me know what is the minimum supported .NetFramework version for the latest version of Geotab.Chackmake.ObjectModel.

Recent Activity

GetFeed call never reaches max version

Trailer devices with TmpTrailerID set to null

Getting PlatformNotSupportedException when authenticating to GeoTab