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Automate work requests with the Geotab rules engine

About

Product
MyGeotab
Feature
Maintenance
Rules
Work Order Management
Regions
Global
Update Type
New Improvements
Release Status
Fully Released
FedRAMP Status
FedRAMP Compliant
Published
Last Updated

You can now leverage existing Geotab rules to trigger the automatic creation of work requests. This update allows you to automate your maintenance response based on real-time vehicle data:

  • Rule-based triggers: Set up specific rules, such as low tire pressure or critical engine faults, to generate a work request the moment a condition is met.
  • Seamless integration: The process uses the existing rules engine you are already familiar with, making it easy to incorporate into your current workflows.
  • Elimination of manual steps: By automating the link between a rule violation and a maintenance action, you remove the need for managers to manually identify issues and then navigate to the maintenance module to create a request.

Image showing new Create Work Request on rules page

Why it matters

This automation minimizes the time a vehicle spends operating with a known issue. By reducing the administrative burden on fleet managers, you ensure that critical repairs are prioritized and documented immediately.

Availability

This feature is available to all customers globally. You can begin setting up these triggers within the Rules section of MyGeotab.

About

Product
MyGeotab
Feature
Maintenance
Rules
Work Order Management
Regions
Global
Update Type
New Improvements
Release Status
Fully Released
FedRAMP Status
FedRAMP Compliant
Published
Last Updated