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What’s new in MyGeotab — July 2025
We've introduced a handful of improvements, including Exceptions reporting General Availability, Lost Mode for vehicle recovery and more!
MyGeotab
Productivity
Fully Released
Investigations: Structured Incident Management in MyGeotab

We are introducing Investigations, a new structured case management workflow inside MyGeotab that centralizes evidence collection, vehicle activity, and incident documentation so fleet teams can resolve incidents faster with a consistent, auditable record.

Global
New Product Launch
MyGeotab
Productivity
Advanced Routing
Fully Released
Advanced Routing & Optimization: New Appointment Module

We are introducing the Appointment module for Advanced Routing & Optimization, a new scheduling interface that surfaces route-aware appointment options to customer service representatives so every booking is optimized against your live route plan with minimal operational impact.

North America
New Product Launch
MyGeotab
Productivity
Advanced Routing
Fully Released
Advanced Routing & Optimization: New Custom Forms

We are introducing Custom Forms for Routing & Optimization, enabling drivers and field technicians to complete configurable digital forms at the point of service in Geotab Drive so that structured proof-of-service data is automatically captured and attached to every job record.

North America
New Product Launch
MyGeotab
Expandability
Installations
Fully Released
Review Pending Installations page general availability

The Review Pending Installations page will soon be generally available, giving fleet managers a centralized dashboard to review, approve, or reject installer-submitted vehicle details so your platform records stay accurate and aligned with your physical fleet.

Global
New Product Launch
MyGeotab
Maintenance
Rolling out
Incremental Data Loading in Trips History

We are updating the Trips History page to display initial results immediately while continuing to load remaining trips in the background, reducing wait times when viewing large date ranges.

Global
Technical Notice
MyGeotab
Configuration
Fully Released
The New Getoab Community Platform

We migrated the Geotab Community to a new platform fully integrated with the Geotab Support Site, bringing community discussions, help articles, and learning resources together in one place. The new platform includes AI-powered search and single sign-on via MyGeotab or MyAdmin.

Global
New Improvements
MyGeotab
Compliance
Released in Beta
Geotab Asset Inspections for Every Fleet Asset

We are expanding digital inspections in MyGeotab beyond standard vehicles to trailers, heavy equipment, and job-site machinery. Inspectors can select the correct template by scanning a QR code on the asset, and completed inspections automatically generate work order hand-offs.

Global
New Product Launch
MyGeotab
Productivity
Asset Management
Fully Released
Asset Utilization Improvements

We are enhancing the Asset Utilization page with new historical trend views and Excel exports that include daily sub-period breakdowns, so fleet managers can identify overworked and idle assets and right-size their operations over time.

Global
New Improvements
MyGeotab
Expandability
Fully Released
Connections Page and Jobber Integration

We are introducing the Connections page, a new hub in System Settings that lets administrators discover and manage third-party integrations without custom development. The Connections page launches with a native Jobber integration that surfaces live MyGeotab fleet data directly within the Jobber field service platform.

New Improvements
MyGeotab
Platform
Fully Released
Database Name Tooltip on the Login Page

We are adding an inline tooltip to the Database field on the MyGeotab login page that explains what to enter, reducing login friction for users who manage multiple accounts or databases.

Global
New Improvements
MyGeotab
Configuration
Fully Released
Application Access Control for MyGeotab

We are introducing application-level access control that lets administrators restrict web platform access at the security clearance level. Fleet managers can now prevent driver-only users from logging into the MyGeotab web application while preserving their access to the Geotab Drive app.

Global
New Improvements
MyGeotab
Safety
Fully Released
Stolen Vehicle Services: Lost Mode

We launched Lost Mode, a self-serve vehicle recovery feature built into MyGeotab and included in GO Plan and ProPlus subscriptions at no additional cost. Activating Lost Mode from the Assets or Map page immediately disables audible alerts and LED indicators on the GO™ device and automatically maintains optimized recovery tracking for 72 hours.

Global
New Improvements
MyGeotab
Maintenance
Fully Released
Unified Login Self-Migration

We are introducing a self-serve migration flow that lets users switch to Unified Login in under a minute directly from their MyGeotab profile page. Unified Login enables single sign-on across MyGeotab, MyAdmin, and the Geotab Marketplace using a single set of credentials.

Global
New Improvements
MyGeotab
Fuel and Energy
Fully Released
Fuel Transactions Permissions Change

We introduced a new "Administer fuel transaction settings" security clearance in MyGeotab® to give administrators more precise control over who can access unassigned fuel transaction data and fuel card integration settings. As part of this update, the existing "Administer Fuel Transactions" clearance has been renamed to "Add, edit, and delete fuel transactions" to better reflect its scope.

North America
New Improvements
What's Next - July 2026
MyGeotab
Configuration
Rolling out
Exceptions Reporting Gets Smarter: General Availability

We released Exceptions reporting to General Availability, delivering pre-built dashboards, dynamic trend visualizations, and side-by-side group benchmarking to all accounts with no manual configuration required. Dedicated tabs for speeding, aggressive driving, and collisions help safety managers investigate specific incident types faster.

Global
New Improvements
Platform
Rolling out
Reminder: Exceptions Renamed to Events

We are renaming "Exceptions" to "Events" across the MyGeotab platform to align with standard industry terminology. The change will roll out on August 10, 2026, and applies to all menus, reports, and rule configurations, no action is required from administrators or drivers.

Global
Geotab Support
Rolling out
Notice: Product Guide deprecation

We are retiring the MyGeotab Product Guide and replacing it with individual, focused articles on the Geotab Support Center so you can find exactly the information you need through search, AI assistants, or direct browsing, without scrolling through a single large document.

Global
Technical Notice
MyGeotab
Safety
Dashboard
Rolling out
Stolen Vehicle Services

We are expanding Stolen Vehicle Services with Report as Stolen, a new escalation feature that will connect fleet managers directly to a 24/7 Security Operations Center when a vehicle is confirmed stolen. The SOC will coordinate with local police using live GPS data from MyGeotab, handling the law enforcement communication so fleet teams can focus on operations.

New Improvements
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