Fault reports

Fault reports let you track potential issues in your fleet and address them proactively.

Fault reports track the diagnostic trouble codes (DTCs) generated by vehicles in your fleet.

MyGeotab offers two reports to track fault codes:

  • The Faults report: View engine fault codes detected across the fleet to pinpoint trends and common issues.

  • The Active Engine Faults report: Detect current, active engine fault codes in vehicles. This indicates immediate or potential mechanical issues, enabling timely maintenance.

Viewing the Faults report

Learn how to view the Faults report to track faults and pinpoint issues in your fleet.

  1. Navigate to Maintenance > Faults in the main menu.
  2. Select the groups you want to view using the Groups dropdown.
  3. Select the assets you want to view using the Assets dropdown.
  4. Select a date range for your data.
    Note: You can add additional filters by selecting the Filters menu, including Diagnostics, Controllers, Severity, Status, and Protocols.
  5. View the report in the format of your choice:
    • To download the report, click the Report icon and select the format of your choice.
    • To prepare a PDF copy of the report for download, click the Report icon. Select the More actions menu for the format of your choice and click Prepare PDF.
    • To view the report directly in the application, click the Report icon. Select the More actions menu for the format of your choice and click View in browser.

Depending on the size of your report, it may take some time to generate. Navigate to Reports > My Reports to view its status.

Viewing the Active Engine Faults report

Learn how to view the Active Engine Faults report to detect immediate issues in your vehicles.

  1. Navigate to Maintenance > Faults in the main menu.
  2. Select the groups you wan to view using the Groups dropdown.
  3. Select the assets you want to view using the Assets dropdown.
  4. Select a date range for your data.
    Note: You can add additional filters by selecting the Filters menu, including Diagnostics, Controllers, Severity, Status, and Protocols.
  5. Select Reports > Details > Active Engine Faults to download the report as an Excel file.

Depending on the size of your report, it may take some time to generate. Navigate to Reports > My Reports to view its status.