Installation pending changes

The Installation Pending Changes feature helps fleet managers approve changes made during a device installation, swap, removal, or service.

This feature shows suggested updates from recent installation work. When an installer records asset information and submits a check, it appears here for your final review.

This gives you a centralized place to approve these changes before they are formally applied to your asset records. You can:

  • Approve Asset Detail Updates: Accept changes to an asset's name, license plate, or VIN.

  • Automate Device Swaps: Easily replace an old device's serial number with a new one while keeping the vehicle's history.

  • Streamline Device Removals: Unplug and archive an old device record when it's been removed from a vehicle.

This feature puts you in control of the final record, saves you time, and helps you keep accurate records of your vehicles.

You can find the Installation Pending Changes feature by navigating to Assets in the main menu and selecting Installation > Installation pending changes. The page shows a table of all pending changes from the last 90 days. Older records expire and are removed after 90 days. Each row is a single task done by an installer.

The Installation Pending Changes page, showing installation records waiting for review.

The Type column in the table tells you what kind of work was done:

  • New installation / Installation (public): A new device was put in a vehicle.

  • Removal: A device was taken out of a vehicle. Accepting this will archive the old device.

  • Swap: An old device was replaced with a new one in the same asset. Accepting a swap archives the old device and associates the new device with the asset. This helps keep your historical data complete.

  • Service: A repair or check was done. This is often used for updating asset information like its name, license plate, or VIN.

Reviewing pending installation changes

Learn how to review pending device changes using the Installation Pending Changes feature.

To view and accept removal and swap records, you must have the DeviceAdminDeleteUnplugReplace clearance. If you're not sure if you have this clearance, contact your Administrator.
If you have records that need your attention, a banner will appear at the top of the Assets page prompting you to review the changes.
  1. Navigate to the Assets page in the menu menu.
  2. Select Installation > Installation pending changes in the top menu.
  3. Check each record that requires review.
    Installation record showing an updated asset name.
    Note: Each row is a single record. An arrow next to a field means the information from the installer is different from what's in your database. No change means the details match. No data means the installer did not add that specific detail.
  4. Select the changes you want to apply. By default, all changes in a row are selected, but you can uncheck any individual changes you do not want applied to your database.
    For example, you might accept an updated license plate, but decline changing an asset's name.
  5. Select Accept or Decline for each row of the table, depending on whether or not you want to apply the changes.
    Note: To manage all pending changes at once, you can use the Accept all or Decline all buttons in the table's header row.
The changes you accepted will be reflected on the Asset Details page.