MyGeotab MCP limitations and support
Review the known limitations of the MyGeotab MCP integration and find support channels for getting help and submitting feedback.
The MyGeotab MCP integration has documented limitations across certain entity types and methods. Support channels are available for issues not covered in the limitations table, or to share feedback on the integration.
Known limitations of MyGeotab MCP
The MyGeotab MCP integration has known limitations. Your feedback on these areas will directly inform the roadmap.
|
Area |
Current status |
|---|---|
|
TextMessage (Add) |
Serialization issue with messageContent field; workaround in progress. |
|
TrailerAttachment (Add) |
Internal serialization error; fix planned for next release. |
|
Route (Add) |
Requires undocumented 'source' field; documentation update pending. |
|
MediaFile (Add) |
Intermittent server errors; investigation ongoing. |
|
Zone / DistributionList (Set) |
Requires full entity fetch before update; partial update not yet supported. |
|
AddIn (Add) |
Requires a signed Geotab manifest URL. Contact your account team for access. |
|
Emission Programs |
Only available if emission compliance programs are configured in your account. |
|
Geotab Ace (GetAceResults) |
Requires additional permissions. |
|
GetFeed |
Blocked for now. |
|
GetVersion / GetSystemTimeUtc / GetTimeZones / GetDaylightSavingRules / DatabaseExists |
Blocked for now. |
|
ExecuteMultiCall (Batch Operations) |
Blocked for now. |
|
GetAddresses / GetCoordinates / GetDirections / OptimizeWaypoints / GetRegions |
Blocked for now. |
|
SubscribeToInteractiveDashboard |
Blocked for now. |
|
UploadMediaFile / DownloadMediaFile |
Blocked for now. |
|
GetLanguages |
Blocked for now. |
|
Add: UntrackedAsset, NotificationBinaryFile, CustomReportSchedule |
Blocked for now. |
|
Remove: Device, User, Group, Trailer, TrailerAttachment, UntrackedAsset, MediaFile, TextMessage, Alarm, Recipient, DVIRDefect, WorkTime, Key, AnnotationLog, FuelTransaction |
Blocked for now. |
How to report issues
If you encounter unexpected errors or behavior not listed above:
-
Note the exact prompt you used.
-
Copy the error message returned.
-
Send both to your Geotab via the feedback channel.
-
Use the thumbs-down button in Claude to flag problematic responses.
MyGeotab MCP support and feedback
Use these channels to get help and share feedback about the MyGeotab MCP feature.
Channel | Purpose |
|---|---|
Geotab Developer Docs | Geotab Developer Docs contains full API reference for supported entity types and methods. |
In-app feedback (Claude) | Use the thumbs-down button on any response to flag issues directly to Anthropic. |
Email feedback | Share detailed use case feedback, feature requests, and bug reports with Geotab. |
MCP documentation | Claude API Docs contains Claude and MCP setup guides for advanced users. |