Jobber integration overview

The Jobber integration connects a MyGeotab fleet management database with Jobber, a field service management tool used by home and field service businesses.

Once connected, the integration enables vehicle location and status data to flow from MyGeotab into Jobber. This allows dispatchers and fleet managers to coordinate field operations without switching between platforms.

Note: The Jobber integration is available to all MyGeotab customers at no additional cost.

To learn more about the Jobber integration or request a demo, visit geotab.com/jobber.

Benefits of the Jobber integration

Unified dispatch visibility — Live fleet location data from MyGeotab is visible inside Jobber job workflows.
Accurate customer ETAs — Jobber uses Geotab GPS data to send real-time arrival estimates to end customers.
Automatic asset sync — MyGeotab assets are mirrored in Jobber without manual entry.
Simple self-service setup — Connect and disconnect directly from MyGeotab in under five minutes, with no engineering work required.

Availability and permissions

The Jobber integration is available to all MyGeotab customers.

Database administrators with the required security clearances can connect, view, and manage the Jobber integration from the Connection tab on the System Settings page.


Action	Required clearance
View the Connection tab of the System Settings page	ViewConnectionData
Connect, configure, or disconnect integrations	EditConnectionData

Data shared with Jobber

Learn more about the specific data types that are shared with Jobber to facilitate integration.

All Geotab GO assets with a decodable VIN are automatically synced to Jobber. Assets without a decodable VIN, including third-party non-Geotab hardware, are excluded and do not appear in Jobber.

Asset information

Asset information is synced when an asset first connects, and updated automatically when its details change in MyGeotab. Updates are refreshed every 5 minutes.


Field	Description
Name	Asset name as displayed in MyGeotab
Make	Decoded from VIN
Model	Decoded from VIN
Year	Decoded from VIN
VIN	Vehicle Identification Number, if populated
License plate	License plate number, if populated in MyGeotab

Live telemetry

Live telemetry data is updated approximately every 5 seconds.


Field	Description
Status	DRIVING, IDLE, or OFF
GPS position	Latitude and longitude
Speed	Current speed
Direction	Compass bearing (heading)
Fuel level	Percentage (0–100); reported if supported by the device
Starter battery voltage	Voltage in volts (V); reported if supported by the device

Connecting Jobber to MyGeotab

Learn how to connect a Jobber account to MyGeotab to enable automatic asset sync and live telemetry sharing between the two platforms.

An active Jobber account is required before completing this procedure. To sign up, visit getjobber.com.

Click the Profile icon in the top toolbar and select System Settings.
Click the Connections tab.
Under Available Connections, locate the Jobber card and click Connect.
In the Jobber authorization popup, sign in to the Jobber account and approve the data sharing request.
After authorization is complete, return to MyGeotab and confirm the Jobber card has moved to the Active Connections section.

If the connection is successful, the Jobber card appears in the Active Connections section. Asset and location data begins syncing to Jobber within minutes.

If the connection fails with the error "Failed to initiate connection. Please try again or contact support.", check the Jobber account credentials and network connectivity, then retry. If the issue persists, contact Geotab support.

Disconnecting Jobber from MyGeotab

Disconnect a Jobber account from MyGeotab to stop asset and telemetry data sharing between the two platforms.

Click the Profile icon in the top toolbar and select System Settings.
Click the Connections tab.
In the Active Connections section, locate the Jobber card and click Disconnect.
In the confirmation dialog, review the message and click Confirm to proceed.

If the disconnection is successful, the Jobber card moves back to the Available Connections section. Data sharing stops immediately.

If the disconnection fails with the error "Failed to disconnect. Please try again or contact support.", retry the disconnection. If the issue persists, contact Geotab support.

Note: Assets that were already created in Jobber during the active integration period are not removed when the integration is disconnected. The integration can be reconnected at any time.

Troubleshooting Jobber integration issues

Use this reference to diagnose and resolve common issues encountered when connecting, using, or disconnecting the Jobber integration in MyGeotab.


Issue	Resolution
"Failed to initiate connection. Please try again or contact support."	Verify that the Jobber account credentials are correct and that the account is active. Check network connectivity, then retry. If the issue persists, contact Geotab support.
"Failed to disconnect. Please try again or contact support."	Retry the disconnection. If the issue persists, contact Geotab support.
The Connection tab is not visible on the System Settings page	The user account does not have the ViewConnectionData security clearance. Contact a MyGeotab administrator to request access.
The Connect button is not available or is missing	The user account does not have the EditConnectionData security clearance. Contact a MyGeotab administrator to request access.

Known limitations of the Jobber integration

The following limitations apply to the Jobber integration in its current release.


Limitation	Details
Single Jobber account per database	Each MyGeotab database supports one Jobber connection at a time. Multi-account connections are not available in this release.
No connection status notifications	MyGeotab does not send email or in-app notifications when an integration connects or disconnects. Monitor connection status from the Connection tab.
Non-Geotab or no-VIN assets excluded	Assets without a decodable VIN, and third-party non-Geotab hardware, are not created in Jobber and their telemetry is not shared. No error is shown in MyGeotab for excluded assets.