GO9B™ Expandable Telematics Device

Installation and setup instructions for the GO9B device.

GO9B Expandable Telematics Device product photo on a transparent background.

Read before installing

Prepare the vehicle and review the safety conditions before installing the GO9B.

Prepare for installation

The GO9B is a small-form-factor device. Harnesses are available for non-direct plug-in or specialty installations, or to keep the diagnostic port exposed; these installations require professional installation.

  1. Before installation, add the device to your online Fleet Management Application using the device serial number. This ensures that data logged from the point of installation onward is sent to your application.
  2. Document the device serial number. You will need it later to verify the installation.
  3. Verify vehicle support by reviewing the device release notes or the vehicle-specific installation notes. Consult your Partner if you have questions or concerns.
  4. While the vehicle is running, ensure that no warning lights are on and that other functions, such as the headlamps and flashers, are working before installation.

When an Authorized Installer is required

Some installations are not straightforward and must be completed by an Authorized Installer to ensure a secure installation. An unsecured installation can cause poor electrical or data connections, short circuits, fires, or vehicle-control malfunctions that may result in serious personal injury or significant vehicle damage.

Use an Authorized Installer if any of the following conditions apply:

  • The diagnostic port is positioned so the device could protrude, interfere with entering or exiting the vehicle, or be kicked or bumped during operation.
  • The device cannot be secured fully and could vibrate loose, be kicked, or be knocked.
  • An electrical harness or additional wiring is required.
  • Mounting modifications or panel removal are required, the diagnostic connector is deformed or damaged, or visible damage exists on the vehicle wiring.
  • The device does not emit six quick beeps and power on when first installed.
  • You are unsure you can complete a secure installation according to the instructions.

Keep the vehicle stationary

Warning:

Do not install, reconfigure, or remove a product while the vehicle is moving or otherwise operating. Perform installation, configuration, and removal only when the vehicle is stationary and securely parked. Servicing a device while the vehicle is moving could cause malfunctions or accidents resulting in death or serious personal injury.

Keep devices and cabling clear of vehicle controls

Keep all in-vehicle devices and related cabling securely fastened and clear of vehicle controls, including the accelerator, brake, and clutch pedals. For an extension-harness installation, secure both sides of the harness. Inspect devices and cabling regularly to ensure they remain securely attached. A loose connection can contribute to a short circuit, vehicle-computer failure, or loss of vehicle control.

Warning:

If a vehicle warning light illuminates after installation, or the vehicle stalls or has a marked drop in performance, shut off the engine, remove the device, and contact your Partner. Continuing to operate the vehicle with these symptoms can result in loss of vehicle control and serious injury.

Startup and cellular coverage

Ensure the device has good cellular coverage during installation. During setup, the device emits two quick beeps every 60 seconds. Initial startup may take several minutes. The device starts updating when the green and blue LEDs turn solid.

In the box

Verify that the GO9B package includes the listed components before installation.

Check the package contents before beginning installation.

Item

Quantity

Picture

GO9B device

1

GO9B device

Cable tie

1

Cable tie

Product identification label

2

Example of the product identification label

Locate GO port

Locate the vehicle's engine diagnostic port before installing the GO9B.

Locate the vehicle's engine diagnostic port, typically found in the driver's area at or below knee level.Typical engine diagnostic port location in the driver's area.Warning:

For heavy-duty trucks, always use a vehicle-specific harness when offered by Geotab or the vehicle manufacturer (see Harness Identification and Application and Harness Assessment Cheat Sheet). Where a heavy-duty truck-specific harness is not offered by Geotab or the vehicle manufacturer, use the adapter harness (HRN-CG13S1) for any 16-pin (OBDII) installation method to avoid possible GO device damage.

Installing the GO9B

Install, connect, secure, and validate the GO9B device.

Install GO device

Align the receiver end of the device with the engine diagnostic port and push it into place.Aligning the GO9B with the engine diagnostic port.

Connect GO device

Once the device is connected and receives power, the LEDs on the front of the device start blinking, then turn solid once they complete the actions below.GO9B LED indicators for ignition detection, cellular connectivity, and GPS connectivity.

  • Red LED - Ignition Detection
  • Green LED - Cellular network connectivity
  • Blue LED - GPS network connectivity

Secure the device

Secure the device using the provided cable tie.GO9B device secured to the vehicle diagnostic port.

Validate GO device

Validate your device using the Geotab installation tool. Navigate to install.geotab.com.

Support documents

GO9B Support document

Important safety information and regulatory statements

Review use limitations, radiofrequency exposure requirements, servicing information, and regulatory statements for the GO9B.

Limitations of use and CE compliance

For the latest version of the Limitations of Use, visit the linked page.

For Conformité Européenne (CE) compliance information, visit the linked page.

Protect the device and confirm vehicle compatibility

Warning:

Keep in-vehicle devices free of debris, water, and other environmental contaminants. Contamination may cause a unit to malfunction or short-circuit, creating a fire hazard and risk of loss or serious injury.

Warning:

Do not remove the device from the vehicle in which it was originally installed for use in another vehicle. Vehicles may not share compatibility. Moving the device could cause unexpected vehicle interactions, including sudden loss of power or engine shutdown while operating, poor or erratic vehicle operation, serious injury, or vehicle damage.

Radiofrequency exposure

Warning:

Install the antenna(s) used for this transmitter so they remain at least 20 cm from all persons. Do not co-locate or operate the antenna(s) in conjunction with another antenna or transmitter. Provide users and installers with the antenna installation instructions and transmitter operating conditions required to satisfy RF exposure compliance.

Servicing

Note: This product does not contain user-serviceable parts. Configuration, servicing, and repairs must be performed only by an authorized reseller or installer. Unauthorized servicing voids the product warranty.

Simplified EU declaration of conformity

Hereby, Geotab (Address: 2440 Winston Park Drive, Oakville, Ontario L6H 7V2, Canada, Phone number: 1 (877) 436-8221) declares that the radio equipment type 'telematics device' is in compliance with Directive 2014/53/EU.

California Clean Truck Check

Only CARB-certified devices are allowed to submit on-board diagnostics (OBD) data to CARB. The device has been certified for use in Clean Truck Check from the date indicated in the Executive Order until the end of the calendar year, for a maximum period of one year. The vendor must submit the device to CARB for recertification at the end of the certification period to continue participating in the Clean Truck Check. If the device no longer meets certification requirements, it can no longer be used to perform OBD inspections, and a different certified device must be purchased.